部屋からの景観

モーベンピック ホテル ホバートの口コミ

4.5 out of 5
モーベンピック ホテル ホバート
28 ELIZABETH STREET, Hobart, TAS

口コミ

9.4

最高に素晴らしい

評価 10 - 418 件の口コミ中 306 件が非常に良い" "
評価 8 - 418 件の口コミ中 78 件が良い" "
評価 6 - 418 件の口コミ中 24 件が普通" "
評価 4 - 418 件の口コミ中 5 件が不満" "
評価 2 - 418 件の口コミ中 5 件が非常に不満" "

9.6/10

清潔度

9.6/10

スタッフとサービス

9.2/10

設備とサービス

9.4/10

施設のコンディションと設備

9.2/10

環境への配慮

口コミ

10/10 (非常に良い)

YOKO

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
ホテルの場所も部屋も、部屋からの景色もとても良かったです。またスタッフの方々も非常にフレンドリーでした。気になったのは、シャワールームに扉がなく、半分開放されたような仕様でしたので、水が外に漏れることです。かなり気を使ってシャワーを浴びる必要がありました。あと、タオル類や備品の交換、ベッドメイクは毎日していただけるのですが、部屋の掃除はお願いしないとしていただけなく、7泊の後半はバスルームの床のホコリや髪の毛が気になり、掃除をお願いしました。 総合的には非常に満足です。
2024 年 4 月に 7 泊滞在

8/10 (良い)

Kohei

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 8 月に 6 泊滞在
Janicaからの返信 (投稿日 : 2023 年 8 月 23 日)
Dear Kohie,Thank you for choosing Movenpick Hotel Hobart and for sharing your feedback. We're thrilled to hear that you had a great experience during your stay with us.Providing an exceptional experience for our guests is our goal, and we're delighted that you found our hotel to be great. If there are any specific aspects of your stay that stood out to you or any suggestions you might have for further improvement, please don't hesitate to let us know.Your feedback is valuable to us, and we appreciate your kind words. We hope to have the pleasure of welcoming you back to Movenpick Hotel Hobart in the future for another wonderful stay.Best regards,Janica DumadagFront Office Manager

10/10 (非常に良い)

Gilda

良かった点 : 清潔度、施設のコンディションと設備
Lovely staff, great restaurant and very good room service food (from the restaurant).
2024 年 5 月に 3 泊滞在

8/10 (良い)

Andrea

Great location friendly staff and wonderful restaurant
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

wai sze Tarra

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was clean and modern. Staffs are helpful, great location and very comfy. Love it
2024 年 5 月に 4 泊滞在

8/10 (良い)

Siyu

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good
2024 年 5 月に 4 泊滞在

8/10 (良い)

Kerry Jane

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The only thing that was disappointing was we had a view of a brick wall
2024 年 5 月に 6 泊滞在

10/10 (非常に良い)

CHARLOTTE

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Cara、Minneapolis

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location! Friendly staff. Room was very clean. Had a wonderful stay
2024 年 4 月に 2 泊滞在
Janicaからの返信 (投稿日 : 2024 年 5 月 9 日)
Dear Cara, Thank you for sharing your delightful experience with us! We're thrilled to hear that you enjoyed your stay at Movenpick Hotel Hobart. It's wonderful to know that our central location added to the convenience of your visit, and we're delighted that you found our staff to be friendly and accommodating. Maintaining a clean and comfortable environment for our guests is a top priority for us, so we're pleased to hear that your room met your expectations in terms of cleanliness.We're grateful for your kind words and for choosing to stay with us. Should your travels bring you back to Hobart, we'd love to welcome you for another wonderful stay.Warm regards,Andrew WallingGeneral ManagerMovenpick Hotel Hobart

10/10 (非常に良い)

Marcia

Was a great time
2024 年 4 月に 2 泊滞在
Janicaからの返信 (投稿日 : 2024 年 5 月 9 日)
Dear Marcia, Thank you for taking the time to share your feedback regarding your recent stay at Movenpick Hotel Hobart. We greatly appreciate your kind words.We're thrilled to hear that you had a great time during your stay with us. Providing our guests with memorable experiences is our utmost priority, and we're delighted that we could contribute to the enjoyment of your visit to Hobart.Your feedback serves as a source of motivation for our team to continue delivering exceptional service and hospitality to all our guests.We hope to have the pleasure of welcoming you back to Movenpick Hotel Hobart in the future.Warm regards,Andrew WallingGeneral ManagerMovenpick Hotel Hobart

6/10 (普通)

Chloe

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度
Amenities and location was decent. Room was extremely dusty and smelt bad. Room service was limited. I wouldn’t advertise it
Janicaからの返信 (投稿日 : 2024 年 5 月 9 日)
Dear Chloe, Thank you for providing feedback on your recent stay at Movenpick Hotel Hobart. We appreciate your time and effort in sharing your experience with us.We are pleased to hear that you found our amenities and location satisfactory. However, we are sincerely sorry to learn that your room did not meet the cleanliness standards we strive to uphold. Please accept our apologies for any inconvenience caused by the dustiness and unpleasant odor you encountered. Rest assured, we have addressed this matter with our housekeeping team to ensure that appropriate measures are taken to maintain the cleanliness and freshness of our rooms.Additionally, we regret to hear that you found our room service options limited. Your feedback is valuable to us, and we will review our offerings to ensure that they align with the expectations of our guests.We understand your disappointment and regret that your experience did not meet your expectations. We take your comments seriously and will work diligently to address the areas of improvement you have highlighted.Thank you again for bringing these matters to our attention. We hope that you will reconsider staying with us in the future, giving us the opportunity to provide you with the exceptional experience that we strive to deliver to all our guests.If you have any further concerns or would like to discuss your stay in more detail, please do not hesitate to contact me directly at hb7n8-fo@accor.com.Warm regards,Andrew WallingGeneral ManagerMovenpick Hotel Hobart

10/10 (非常に良い)

Marnie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
Janicaからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Marnie,We very much appreciate your ratings regarding your stay at the Mövenpick Hotel Hobart. It is always a pleasure to receive positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Andrew WallingGeneral Manager

10/10 (非常に良い)

Juliana

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good location, clean, professional staff, restaurant is also clean , good customer service of all teams
2024 年 4 月に 4 泊滞在
janicaからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Juliana, Thank you for choosing Mövenpick Hotel Hobart and for taking the time to share your feedback with us.We're thrilled to hear that you enjoyed your stay with us and that you found our hotel to be in a good location, clean, and with professional staff. Providing excellent customer service is what we strive for, and we're delighted that our team met your expectations. It's also great to know that you found our restaurant to be clean and that you had a positive experience with all our teams.We appreciate your kind words and look forward to welcoming you back to Mövenpick Hotel Hobart for another enjoyable stay in the future. If there's anything else we can assist you with in the meantime, please don't hesitate to reach out.Warm regards,Andrew WallingGeneral ManagerMövenpick Hotel Hobart

10/10 (非常に良い)

Nikhil

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent front staff, very helpful, great breakfast
2024 年 4 月に 2 泊滞在
janicaからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Nikhil, Thank you for choosing Mövenpick Hotel Hobart and for sharing your feedback with us.We're delighted to hear that you had an excellent experience with our front staff and that you found them to be very helpful. Providing exceptional service to our guests is our top priority, and we're thrilled that our team exceeded your expectations. Additionally, we're pleased to know that you enjoyed our great breakfast offerings.Your kind words will be shared with our team, and we look forward to welcoming you back to Mövenpick Hotel Hobart for another enjoyable stay in the future. If there's anything else we can assist you with in the meantime, please don't hesitate to reach out.Warm regards,Andrew WallingGeneral ManagerMövenpick Hotel Hobart

10/10 (非常に良い)

Darren Lesley

Hotel services excellent but disappointed in a window that looked at a cement wall no view , considering we were there for 4 nights .
2024 年 4 月に 4 泊滞在
janicaからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Darren, Thank you for choosing Mövenpick Hotel Hobart and for sharing your feedback with us.We're pleased to hear that you found our hotel services excellent during your stay. However, we're sorry to learn that you were disappointed with the view from your room. We understand that a pleasant view can enhance the overall experience, especially during a longer stay, and we apologize for any inconvenience this may have caused.Your feedback regarding the view from your room has been noted, and we will certainly take it into consideration to ensure that our guests have a more enjoyable experience in the future.If you plan to visit us again, please don't hesitate to reach out in advance so we can ensure you have a room with a more desirable view.Thank you for your understanding, and we hope to have the opportunity to welcome you back to Mövenpick Hotel Hobart in the future for a more enjoyable stay.Warm regards,Andrew WallingGeneral ManagerMövenpick Hotel Hobart

8/10 (良い)

Minami

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The location is great! I would definitely would stay at Movenpick location again as it was convenient for everything. The hotel breakfast was good. The check in and check out was great and quick. The workers there are polite and the hotel is accommodating in everything from safety and accessible facilities. However the hotel was good but it could be better. Please fix the elephant in the room. It’s the bed. The bed is horrendous. That is why we pay good money for a good hotel is for good sleep. What is the point in staying at a top rate hotel if the bed is lumpy? One side of the bed was lumpy and the other side was firmer. I could not sleep properly without waking up sore in each hour of the night. After pointing it out to the reception: They just took off the topper and it was slightly better. You need to pass out to get some sleep - slight warning because taking the topper doesn’t fix a lumpy bed. So that’s what we did, we had two massive days so that we can sleep properly before checking out. My partner and I had stayed at motels that had better quality beds (medium-firm) that was not uneven on each side and we paid $120 per night. Movenpick you are expected to pay $350-$500 per night for a lumpy bed. Not great.
2024 年 4 月に 3 泊滞在
janicaからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Minami, Thank you for choosing Mövenpick Hotel Hobart and for sharing your detailed feedback with us.We're glad to hear that you found our location convenient and that you appreciated our breakfast offerings, efficient check-in/check-out process, and the polite and accommodating nature of our staff. However, we're truly sorry to learn about the discomfort you experienced with the bed during your stay. Providing a restful and comfortable night's sleep is essential to us, and we apologize for falling short of your expectations in this regard.Your feedback regarding the bed has been noted, and we will certainly address this issue to ensure that our guests have a more comfortable experience in the future. We understand the importance of a good night's sleep, and we regret any inconvenience this may have caused during your stay.We truly appreciate your understanding, and we hope to have the opportunity to welcome you back to Mövenpick Hotel Hobart in the future for a more enjoyable experience. If there's anything else we can assist you with or if you would like to discuss your concerns further, please don't hesitate to reach out.Warm regards,Andrew WallingGeneral ManagerMövenpick Hotel Hobart

10/10 (非常に良い)

Lisa

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff were fantastic during my entire stay. The hotel is in a great location and the rooms were spacious and clean.
2024 年 4 月に 3 泊滞在
janicaからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Lisa, Thank you for choosing Mövenpick Hotel Hobart and for sharing your feedback with us.We're delighted to hear that you had a fantastic stay with us and that you found our staff to be fantastic throughout your entire stay. Providing excellent service to our guests is our top priority, and we're thrilled that our team exceeded your expectations. It's also great to know that you enjoyed our central location and found our rooms spacious and clean.We look forward to welcoming you back to Mövenpick Hotel Hobart for another enjoyable stay in the future. If there's anything we can assist you with in the meantime, please don't hesitate to reach out.Warm regards,Andrew WallingGeneral ManagerMövenpick Hotel Hobart

6/10 (普通)

Sophia

良かった点 : 施設のコンディションと設備
2024 年 4 月に 6 泊滞在
Janicaからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Sophia,We very much appreciate your ratings regarding your stay at the Mövenpick Hotel Hobart. It is always a pleasure to receive positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Andrew WallingGeneral Manager

10/10 (非常に良い)

Christopher

良かった点 : 施設のコンディションと設備
We had a wonderful stay at the Movenpick. The staff was friendly and incredibly helpful, the rooms were clean and comfortable, and the free chocolate hour was a great touch.
2024 年 4 月に 1 泊滞在
janicaからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Christopher, Thank you for choosing Mövenpick Hotel Hobart and for sharing your wonderful feedback with us.We're thrilled to hear that you had a wonderful stay with us and that you found our staff friendly and incredibly helpful. Providing exceptional service to our guests is what we strive for, and we're delighted that we succeeded in meeting your expectations. It's also great to know that you found our rooms clean and comfortable, and that you enjoyed our complimentary chocolate hour.We look forward to welcoming you back to Mövenpick Hotel Hobart for another enjoyable stay in the future. If there's anything we can assist you with in the meantime, please don't hesitate to reach out.Warm regards,Andrew WallingGeneral ManagerMövenpick Hotel Hobart

10/10 (非常に良い)

KIMBERLEY

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
Janicaからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Kimberley, We very much appreciate your ratings regarding your stay at the Mövenpick Hotel Hobart. It is always a pleasure to receive positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Andrew WallingGeneral Manager

8/10 (良い)

Gabrielle

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff were lovely, rooms beautiful and clean. However “guaranteed check in at 2pm” was not guaranteed and we had to wait until approx 2:45pm to check in (with a toddler is not ideal), as compensation we received 2 welcome drink vouchers which I don’t believe is adequate and also thought was the standard anyway, however staff were still lovely.
2024 年 4 月に 1 泊滞在
janicaからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Gabrielle,Thank you for choosing Mövenpick Hotel Hobart and for taking the time to share your feedback with us.We're pleased to hear that you found our staff lovely and our rooms beautiful and clean. However, we sincerely apologize for the inconvenience you experienced with the check-in process. We understand that waiting with a toddler is not ideal, and we regret any discomfort this may have caused during your stay.Your feedback regarding the compensation provided is valuable to us, and we apologize if it did not meet your expectations. We will review our procedures to ensure that similar situations are handled more effectively in the future.We appreciate your understanding and hope to have the opportunity to welcome you back to Mövenpick Hotel Hobart for a more seamless experience. If there's anything else we can assist you with, please don't hesitate to reach out.Warm regards,Andrew WallingGeneral ManagerMövenpick Hotel Hobart

8/10 (良い)

Eric

良かった点 : 清潔度、スタッフとサービス、設備とサービス
I liked everything
2024 年 3 月に 4 泊滞在
janicaからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Eric, Thank you for choosing Mövenpick Hotel Hobart and for your positive feedback!We're delighted to hear that you enjoyed your stay with us and that everything met your expectations. Providing a memorable experience for our guests is what we strive for, and we're thrilled that we succeeded in meeting your expectations.We look forward to welcoming you back to Mövenpick Hotel Hobart for another enjoyable stay in the future. If there's anything we can assist you with in the meantime, please don't hesitate to reach out.Warm regards,Andrew WallingGeneral ManagerMövenpick Hotel Hobart

10/10 (非常に良い)

Mauricio、Leichhardt

2024 年 3 月に 4 泊滞在
janicaからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Mauricio,We very much appreciate your ratings regarding your stay at the Mövenpick Hotel Hobart. It is always a pleasure to receive positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Andrew WallingGeneral Manager

10/10 (非常に良い)

Carlos

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It is in the middle of the city, so it's the best spot you can get, eventing is close to it, breakfast is really good, I wish they've mentioned that parking is not for free, valet parking is $32 per day, (you can ask them as many times you like for them to bring or park the car) there is public parking $20 a day and it's whithin the same block but they close over night.
2024 年 3 月に 3 泊滞在
janicaからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Carlos,Thank you for choosing Mövenpick Hotel Hobart and for sharing your feedback with us.We're pleased to hear that you enjoyed our central location in the heart of the city and that you found our breakfast to be really good. We appreciate your feedback regarding the parking situation. While we do offer valet parking for the convenience of our guests, we understand that additional costs can be unexpected. We apologize for any inconvenience this may have caused during your stay.Your comments are valuable to us, and we will take them into consideration as we strive to improve our guest experience. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out.We hope to have the opportunity to welcome you back to Mövenpick Hotel Hobart in the future for a more enjoyable stay.Warm regards,Andrew WallingGeneral ManagerMövenpick Hotel Hobart

10/10 (非常に良い)

Akhilesh

2024 年 3 月に 3 泊滞在
Janicaからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Akhilesh, We very much appreciate your ratings regarding your stay at the Mövenpick Hotel Hobart. It is always a pleasure to receive positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Andrew WallingGeneral Manager

10/10 (非常に良い)

Jean

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Enjoyable stay!
2024 年 3 月に 3 泊滞在
janicaからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Jean, Thank you for choosing Mövenpick Hotel Hobart and for sharing your feedback with us.We're delighted to hear that you had an enjoyable stay with us. Providing a comfortable and memorable experience for our guests is what we strive for, and we're thrilled that we succeeded in meeting your expectations.We look forward to welcoming you back to Mövenpick Hotel Hobart for another enjoyable stay in the future. If there's anything we can assist you with in the meantime, please don't hesitate to reach out.Warm regards,Andrew WallingGeneral ManagerMövenpick Hotel Hobart

10/10 (非常に良い)

david

良かった点 : 清潔度、設備とサービス
Loved the chocolate happy hour
2024 年 3 月に 3 泊滞在
janicaからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear David, Thank you for choosing Mövenpick Hotel Hobart and for sharing your feedback with us.We're delighted to hear that you loved our chocolate happy hour! Providing little extras like this is our way of adding a special touch to our guests' experience, and we're thrilled that you enjoyed it.We look forward to welcoming you back to Mövenpick Hotel Hobart for another enjoyable stay in the future. If there's anything we can assist you with in the meantime, please don't hesitate to reach out.Warm regards,Andrew WallingGeneral ManagerMövenpick Hotel Hobart

8/10 (良い)

David

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean and modern although rooms on the small size. Staff friendly and helpful. Limited choice at breakfast and self service coffee machine out of action for the 2 mornings we were there.
2024 年 3 月に 2 泊滞在
janicaからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear David, Thank you for choosing Mövenpick Hotel Hobart and for sharing your feedback with us.We're pleased to hear that you found our hotel clean and modern, and that our staff were friendly and helpful during your stay. However, we apologize for any inconvenience caused by the size of the rooms and the limitations you experienced with breakfast options and the self-service coffee machine. Your feedback is valuable to us, and we will review these areas to ensure we can improve the experience for our guests in the future.If you plan to visit us again, please don't hesitate to reach out in advance so we can ensure your next stay exceeds your expectations.Thank you for your understanding, and we hope to have the opportunity to welcome you back to Mövenpick Hotel Hobart in the future.Warm regards,Andrew WallingGeneral ManagerMövenpick Hotel Hobart

10/10 (非常に良い)

Marianne

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Second time staying here and will definitely return
2024 年 3 月に 2 泊滞在
janicaからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Marianne, Thank you for choosing Mövenpick Hotel Hobart for your recent stay and for sharing your feedback with us.We're delighted to hear that you enjoyed your second stay with us and that you plan to return in the future. Your continued support means a lot to us, and we're thrilled to have the opportunity to welcome you back.If there's anything specific you enjoyed during your stay or anything we can do to make your next visit even more enjoyable, please feel free to let us know. We're always here to ensure you have a memorable experience with us.Looking forward to your next visit!Warm regards,Andrew WallingGeneral ManagerMövenpick Hotel Hobart

10/10 (非常に良い)

Gary

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great position, staff and facilities
2024 年 3 月に 3 泊滞在
janicaからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Gary, Thank you for choosing Mövenpick Hotel Hobart and for sharing your positive feedback with us.We're thrilled to hear that you enjoyed your stay with us and that you found our hotel to be in a great position, with excellent staff and facilities. Providing a convenient location, attentive staff, and top-notch facilities for our guests is what we strive for, and we're delighted that we succeeded in meeting your expectations in this regard.We look forward to welcoming you back to Mövenpick Hotel Hobart for another enjoyable stay in the future. If there's anything we can assist you with in the meantime, please don't hesitate to reach out.Warm regards,Andrew WallingGeneral ManagerMövenpick Hotel Hobart

10/10 (非常に良い)

Gary

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Y
2024 年 3 月に 2 泊滞在
janicaからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Gary, We very much appreciate your ratings regarding your stay at the Mövenpick Hotel Hobart. It is always a pleasure to receive positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Andrew WallingGeneral Manager

10/10 (非常に良い)

Peter

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Comfortable clean room made up every day. Perfect location for dining out and sightseeing Helpful and polite staff.
2024 年 2 月に 4 泊滞在
janicaからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Peter,Thank you for choosing Mövenpick Hotel Hobart and for sharing your wonderful feedback with us.We're delighted to hear that you had a comfortable and enjoyable stay with us. Providing a clean and comfortable room for our guests is our priority, and we're glad that we succeeded in meeting your expectations in this regard. It's also great to know that our location was convenient for dining out and sightseeing, and that you found our staff to be helpful and polite.We look forward to welcoming you back to Mövenpick Hotel Hobart for another memorable stay in the future. If there's anything we can assist you with in the meantime, please don't hesitate to reach out.Warm regards,Andrew WallingGeneral ManagerMövenpick Hotel Hobart

10/10 (非常に良い)

Tamilyn

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had a nice view of the harbor
2024 年 2 月に 3 泊滞在
janicaからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Tamilyn, Thank you for choosing Mövenpick Hotel Hobart and for sharing your feedback with us.We're thrilled to hear that you enjoyed the view of the harbor from your room. Providing our guests with scenic and memorable experiences is what we strive for, and we're delighted that we succeeded in enhancing your stay with a nice view.We look forward to welcoming you back to Mövenpick Hotel Hobart for another enjoyable stay in the future. If there's anything we can assist you with in the meantime, please don't hesitate to reach out.Warm regards,Andrew WallingGeneral ManagerMövenpick Hotel Hobart

10/10 (非常に良い)

Natasa

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We loved the quality and opulence of our room and the hotel in general. It was a great experience and we’ll definitely return.
2024 年 2 月に 4 泊滞在
janicaからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Natasa, Thank you for choosing Mövenpick Hotel Hobart and for sharing your positive feedback with us.We're thrilled to hear that you loved the quality and opulence of your room, as well as the overall experience at our hotel. Providing a luxurious and memorable experience for our guests is what we strive for, and we're delighted that we succeeded in meeting your expectations.We look forward to welcoming you back to Mövenpick Hotel Hobart for another exceptional stay in the future. If there's anything we can assist you with in the meantime, please don't hesitate to reach out.Warm regards,Andrew WallingGeneral ManagerMövenpick Hotel Hobart

10/10 (非常に良い)

Qian

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice hotel and we will back again.
2024 年 2 月に 4 泊滞在
janicaからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Qian, Thank you for choosing Mövenpick Hotel Hobart and for your kind feedback.We're delighted to hear that you enjoyed your stay with us and that you plan to return in the future. Providing a pleasant and memorable experience for our guests is our top priority, and we're thrilled that we succeeded in meeting your expectations.We look forward to welcoming you back to Mövenpick Hotel Hobart for another enjoyable stay. If there's anything we can assist you with in the meantime, please don't hesitate to reach out.Warm regards,Andrew WallingGeneral ManagerMövenpick Hotel Hobart

8/10 (良い)

Katie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Guest services were wonderful and went above and beyond on every occasion. The hotel is central to most things. Unfortunately booked a room that faced a brick wall but that was through no fault of the hotel.
2024 年 2 月に 6 泊滞在
janicaからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Katie, Thank you for choosing Mövenpick Hotel Hobart and for sharing your feedback with us.We're thrilled to hear that you had a wonderful experience with our guest services team and that they exceeded your expectations. Providing exceptional service and going above and beyond for our guests is what we strive for, and we're delighted that our team members left a positive impression on you.We're also pleased to hear that you found our hotel to be centrally located, making it convenient for your needs during your stay in Hobart.We apologize for any inconvenience caused by the room facing a brick wall. While we strive to accommodate all guest preferences, room allocation is subject to availability, and we regret any disappointment this may have caused.Thank you for your understanding, and we hope to have the opportunity to welcome you back to Mövenpick Hotel Hobart for another enjoyable stay in the future.Warm regards,Andrew WallingGeneral ManagerMövenpick Hotel Hobart

8/10 (良い)

Kadir

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 2 泊滞在
janicaからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear KAdir, We very much appreciate your ratings regarding your stay at the Mövenpick Hotel Hobart. It is always a pleasure to receive positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Andrew WallingGeneral Manager

10/10 (非常に良い)

Amber

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
The service was impeccable, pity our room without a view didn't have something to look at besides a dark grey wall! (May I suggest a garden wall or mural!?) Bed and pillows were super comfortable, and big shower was great but lacked a little pressure... The complementary chocolates in the afternoon were AMAZING! ❤️ And the room service was great! Would love to stay there again.
2024 年 2 月に 2 泊滞在

10/10 (非常に良い)

Edward

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 4 泊滞在

8/10 (良い)

Kai Heng

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very convenient location, front desk staffs are friendly and helpful, breakfast is excellent
2024 年 2 月に 5 泊滞在

10/10 (非常に良い)

Sofia

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Perfect location
2024 年 1 月に 10 泊滞在

10/10 (非常に良い)

George

家族旅行
Well located excellent and helpful staff very good breakfast.
2024 年 2 月に 4 泊滞在

10/10 (非常に良い)

Michael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Room size and presentation and bathroom size
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Karen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

L. Scott

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Aside from being a nice hotel it was in a convenient location. It was half a block from the pedestrian mall on Elizabeth Street. Just off the mall is a Woolworths which is one of the larger chains of grocery stores in Australia. So it was easy to get water and milk since we made coffee in the room each morning. We did not eat breakfast in the hotel since it was kind of pricey and there was a takeout shop across the street that opened at 7 AM during the week. It is about 500 m from the docks with some of our tours left from.
2024 年 1 月に 3 泊滞在

6/10 (普通)

Steven

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス
Unfortunately the first thing we noticed when we entered the room was the view through our window - a white brick wall a meter from the window. Had we have known this when booking our 5 night stay we would asked for a different room or stayed at another hotel. The other negative was that we were given an accessible room which meant the bathroom had less bench space etc. Aside from these two things everything else was great, room was clean, buffet breakfast was delicious and location was close to many restaurants and shops.
2024 年 1 月に 5 泊滞在

10/10 (非常に良い)

Natalie Anne

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I like having the valet parking option. The hotel was clean, staff were friendly and the location was walkable to dining options and markets.
2024 年 1 月に 3 泊滞在

8/10 (良い)

Lukas

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Property was well presented as expected. Pillows were very firm and all four were very high so sleep was not comfortable. Otherwise, was a good experience.
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

André

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 8 泊滞在

10/10 (非常に良い)

Breanna

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location, walking distance to shopping and amazing restaurants. Very quite clean room.
2024 年 1 月に 5 泊滞在
Janicaからの返信 (投稿日 : 2024 年 1 月 19 日)
Dear Breanna,Thank you for choosing Mövenpick Hotel Hobart and for taking the time to share your positive experience. We are thrilled to hear that you enjoyed your stay, and we appreciate your kind words about our hotel.It's wonderful to know that you found our location to be great, with easy access to shopping and amazing restaurants within walking distance. We take pride in our central and convenient setting, allowing our guests to explore the vibrant surroundings.We're pleased that you enjoyed the tranquility of your room and found it to be very clean. Providing a peaceful and comfortable environment is our priority, and we are delighted that we met your expectations.If there are any specific details about your stay that stood out or any suggestions you may have for us to enhance future visits, please feel free to share. Your feedback is invaluable as we continually strive to improve our services.Thank you once again for choosing Mövenpick Hotel Hobart. We look forward to the pleasure of welcoming you back in the future.Warm regards,Andrew WallingGeneral ManagerMövenpick Hotel Hobart