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Reviews of Kim Yen Hotel

2 out of 5
Kim Yen Hotel
126 Nguyen Trong Tuyen St, 15th Ward, Phu Nhuan Dist, Ho Chi Minh City

Reviews

6.6
Rating 10 - Excellent. 2 out of 14 reviews" "
Rating 8 - Good. 6 out of 14 reviews" "
Rating 6 - Okay. 2 out of 14 reviews" "
Rating 4 - Poor. 2 out of 14 reviews" "
Rating 2 - Terrible. 2 out of 14 reviews" "

6.2/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

JACK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, frie
Stayed 3 nights in Feb 2023

8/10 Good

Manh Chinh

Liked: Property conditions & facilities, room comfort
Ok
Rather good
Stayed 1 night in Jun 2017

4/10 Poor

Frank, Toronto

Disliked: Property conditions & facilities, room comfort
Bad Smell
Not sure if it was the chemicals that they use to kill the cockroaches or the sour backing up, but there was a bad smell in the room. It was hard to breath. Effected the sleep. The first room we were given was OK, but after we noticed water dripping from the room above they moved us to a much smaller room. The bed took up most of the space. They claimed it was an upgrade because it was higher up with a better view....

8/10 Good

Verified traveler

Liked: Staff & service

8/10 Good

Rob, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view, good close food. Great value.
Great city view. There are awesome cafes in a walkable distance with delicious food.

2/10 Terrible

Dalbir, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst experience in Ho Chi Minh!
I paid $75 to stay at suit. Due to cancellation of flight, I arrived 3 days later but lady at reception was nice enough to shift the day of stay when I called earlier to explain the situation. The couch had really bad wine stain all over , room looked different from provided pictures on hotels.com, fridge wasn't cooling and floor in the room was dirty (please refer to attached pictures),but since they accommodated the change of the dates,I swallowed my complaint. To add on, the hotel is located far from the central, not convenient at all. I had a couple of issues starting from drainage being blocked while taking shower. At night,when I asked if there's any massage nearby, I was advised by the male receptionist that delivery massage can be organised for 500,000 dong for 1 hour from 11pm. Massuist rocked up at 10:30pm and I politely advised receptionist that appointment is at 11pm (I had a long day and absolutely needed to take a shower). He still sent her to my room anyways! The Massuist returned at 11:10pm and finished at 11:45pm. 35 minutes massage instead of 1 hour..There was no word of apology and they did not resolve my issue by either offering discount or completing 1 hour of massage. Not happy at all with the condition of room, service provided and my overall experience. I'll never stay in this hotel and I wouldn't recommend this hotel to anyone.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Clean and convenient
Checked in late at midnight due to plane delay but the reception was all smiles and welcoming despite that hour. The room was clean and decent, better than expected for that price. Great for a night stay as its near the airport. Wld stay there again

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
何回か行くと融通が効くから 色々と便利です 値段的に問題ないと思います 部屋に当たり外れはあります 基本的にみんな親切で良かったです
Stayed 4 nights in Feb 2020

2/10 Terrible

caovantuan

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
汚い過ぎる。ホテルではなくて適当な横になるところぐらい。 値段相当ではないです。お風呂があるが水が貯まらないなんて、 朝ごはんが食べられないよ
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Thanks you on Aug 19, 2019
Many thanks and Best Reagards. See you next time!!!

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
空港から近く、金額が安いので、僕は問題ないですが、神経質な人にはお勧めできません。 スタッフは親切、丁寧なのですが、建物が古く、換気扇が壊れていたり、風呂場の水の流れが悪かったりと、設備の不備が目立ちました。 金額が安いので僕はまた利用すると思います。
Stayed 8 nights in May 2019

4/10 Poor

Sandrine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Je le déconseille
Nous sommes restés 16 nuits les draps n'ont été changé une seule fois quand nous l'avons demandé. Personne ne parlait anglais Nous avions réservé et payé une suite de luxe nous n'avons eu qu'une petite chambre sans aucune compensation.
Stayed 16 nights in Jul 2017

8/10 Good

Verified traveler

空港に近いホテル
深夜便だったためショートステイで使用しました。空港からタクシーで10分かからない距離です。ホテルの部屋自体はローカル向けの作りでしたが、清掃はひと通りされており、そこそこ清潔感はありました。お湯もシャワーを浴びるぐらいは十分に出ました。近くにコンビニもあり便利です。価格相応のホテルだと思います。

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Para una noche de paso y poco más
Hotel sencillo y poco más. Sirve por si pasas una noche cerca del aeropuerto.Desayuno horrible.Hay bares de calle cerca para salir del paso.