施設からの眺望
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ハッピーホームズサイゴンセントラルの口コミ

3 out of 5
ハッピーホームズサイゴンセントラル
28 Trinh Van Can, Ho Chi Minh City, Ho Chi Minh

口コミ

6.0
評価 10 - 3 件の口コミ中 1 件が非常に良い" "
評価 8 - 3 件の口コミ中 0 件が良い" "
評価 6 - 3 件の口コミ中 1 件が普通" "
評価 4 - 3 件の口コミ中 0 件が不満" "
評価 2 - 3 件の口コミ中 1 件が非常に不満" "

6.0/10

清潔度

6.0/10

スタッフとサービス

2.0/10

設備とサービス

6.0/10

施設のコンディションと設備

口コミ

6/10 (普通)

JEONGWOOK

2020 年 2 月に 1 泊滞在

2/10 (非常に不満)

宿泊されたお客様

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
DO NOT STAY HERE. The reviewers of all happy homes are the same, they bump the ratings up with their own people. We booked a superior twin room with a city view and had confirmed our arrival time - upon arriving at the hotel they said there were no more rooms and we were taken to another sister hotel. This was a ground floor room that literally opened onto the street and smelled of chemicals. While they waited for us to take the room one of the attendants took a cockroach spray and sprayed it under the bed and turned the fan on. When we refused to take it we were then another sister hotel. All worse than the next. The next happy homes Hotel had mouldy furniture, a mouldy ceiling and no hot water. Here are some photos of you don’t believe it. We were shipped around for two hours between three hotels. The last place they took us to again was not acceptable by any means. With scuff marks all over the walls, peeling paint, rusted bathroom, mouldy furniture and ants. We told them to change the sheets because it clearly was used with dirt marks on the edge of the bed. In the end we were transferred one more time. We booked this through Expedia and even when we showed them photos and told them our experience we received no assistance. BE WARNED!!
2019 年 12 月に 1 泊滞在

10/10 (非常に良い)

Simon

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 11 月に 1 泊滞在
Lan Ngọcからの返信 (投稿日 : 2019 年 11 月 21 日)
Dear Mr Simon We would like to thank you very much for staying at HAPPYHOMES and for taking your valuale time to sharing your experiences with us. We are delighted to know that you had an excellent stay with us. It always encouraging that guest are satisfied with hotel service as it is we strive for every day. Once again, thank you so much for staying with us and your feedback. We look forward to welcoming you back in a near future. Yours sincerely, Manager