会議室

ザ ウェスティン ヒルトン ヘッド アイランド リゾート & スパの口コミ

4 out of 5

口コミ

8.4

とても良い

評価 10 - 1001 件の口コミ中 529 件が非常に良い" "
評価 8 - 1001 件の口コミ中 238 件が良い" "
評価 6 - 1001 件の口コミ中 116 件が普通" "
評価 4 - 1001 件の口コミ中 69 件が不満" "
評価 2 - 1001 件の口コミ中 49 件が非常に不満" "

8.6/10

清潔度

8.6/10

スタッフとサービス

8.6/10

設備とサービス

8.6/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

8/10 (良い)

Hiroji

家族旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
楽しい滞在でした。
ビーチからも近く、辛うじて部屋のバルコニーからも海が見えたので快適に過ごすことができた。
2020 年 12 月に 2 泊滞在
Resident Manager からの返信 (投稿日 : 2021 年 1 月 5 日)
Dear Hiroji, thank you for sharing about your revitalizing experience at The Westin Hilton Head Island Resort & Spa. Situated on Hilton Head Island's famous pristine beaches and surrounded by swaying Palmetto trees, we are pleased you could enjoy our relaxing oasis. It was our pleasure having you as our guest, and we look forward to seeing you on your next visit to the area. Be Well, Jason Aipperspach, Resident Manager

6/10 (普通)

Kosumi

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
2020 年 11 月に 1 泊滞在
Resident Manager からの返信 (投稿日 : 2020 年 12 月 3 日)
Dear Kosumi, thank you for being our guest. We are pleased if overall you enjoyed your stay. It would be an honor to have another opportunity to welcome you back for a perfect visit. Be Well, Jason Aipperspach, Resident Manager

4/10 (不満)

Matthew

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We arrived at the Westin Hotel at 10 PM after our wedding reception, only to find they were unable to accommodate our room. I had checked in online that afternoon, but I assume our room was given to someone else. We were bumped to a 2-bedroom villa, but the staff we interacted with was kind enough to not charge us for the night. The person at the front desk also drove out to our villa to bring us necessary toiletries quickly that night, which was very kind. Not sure why this would happen after checking in online, but it was not a great experience on our wedding night.
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 28 日)
Dear Matthew, Thank you for choosing us to celebrate this special time in your life. Please accept our sincere apologies for not meeting your expectations regarding the guestroom you requested. We do try to honor these requests; however, there are times when we do not have the guestroom unoccupied and available. Your frustration is fully understandable, and we truly regret disappointing you. While we know that the upgrade we provided will not change your experience, we do hope that you now feel more comfortable with our attempt to resolve this situation, and in some way, help restore your confidence in our resort. Thank you again for your patience, and we hope to have an opportunity to better your experience whenever your travels bring you back to the area.Be Well,Mike Tighe,General Manager

10/10 (非常に良い)

Marvin

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Top notch. 10/10 would definitely recommend
2024 年 5 月に 1 泊滞在
Resident Managerからの返信 (投稿日 : 2024 年 5 月 26 日)
Dear Marvin, Thank you for choosing to stay with us and for taking the time to post a review. We are pleased to have exceeded your expectations. Whether you are here for a relaxing weekend away or a family adventure, our resort offers something for everyone with three beautiful pools, private beach access, and other refreshing amenities. Thank you for your recommendation, and we hope you will choose The Westin Hilton Head Island Resort & Spa whenever your travels bring you to our island.Be Well,Alp Erol,Resident Manager

10/10 (非常に良い)

brittany

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fun retreat!
2024 年 5 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Brittany, Thank you for choosing to stay with us and for taking the time to post a review. We are pleased to have exceeded your expectations. Whether you are here for a relaxing weekend away or a family adventure, our resort offers something for everyone with three beautiful pools, private beach access, and other refreshing amenities. It was our pleasure accommodating you, and we hope you will choose The Westin Hilton Head Island Resort & Spa whenever your travels bring you to our island.Be Well,Mike Tighe,General Manager

8/10 (良い)

Lisa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Beautiful!!!
2024 年 5 月に 1 泊滞在
Resident Managerからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Lisa, Thank you for sharing about your revitalizing experience at The Westin Hilton Head Island Resort & Spa. Situated on Hilton Head Island's famous pristine beaches and surrounded by swaying Palmetto trees, we are pleased you could enjoy our relaxing oasis. It was our pleasure having you as our guest, and we look forward to seeing you on your next visit to the area.Be Well,Alp Erol,Resident Manager

10/10 (非常に良い)

Ree

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel was nice and the rooms were clean and the beds were comfortable. the pool was nice for relaxing and not too busy either. Also this hotel is a prefect location on the beach so you can walk out and be right on the beach. If you want a spa treatment like a massage it’s was really nice and relaxing. I will be back to visit Hilton Head again and I will be staying here at the Weston again.
2024 年 5 月に 3 泊滞在
Resident Managerからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Ree, Thank you for choosing to stay with us at The Westin Hilton Head Island Resort & Spa and for taking the time to post a review. We are thrilled our impeccable, intuitively designed accommodations and signature Westin Heavenly Bed exceeded your expectations. It was also a pleasure reading our three beautiful pools, private beach access, and other refreshing amenities added to the enjoyment of your visit. Thank you again for your business, and we love knowing you plan to return; we look forward to it.Be Well,Alp Erol,Resident Manager

10/10 (非常に良い)

Joel

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean and beautiful
2024 年 3 月に 1 泊滞在
Resident Managerからの返信 (投稿日 : 2024 年 5 月 9 日)
Dear Joel, Thank you for choosing The Westin Hilton Head Island Resort & Spa and for your excellent review. It is a pleasure to read that we exceeded your expectations and that you particularly enjoyed our impeccable and rejuvenating property. We loved having you as our guest, and we hope to have the opportunity to welcome you back on a future visit.Be Well,Alp Erol,Resident Manager

10/10 (非常に良い)

Aaron

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Xxx
2024 年 3 月に 2 泊滞在
Resident Managerからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Aaron, We are pleased your experience was a revitalizing one, and we want to thank you for your excellent rating. All of us at The Westin Hilton Head Island Resort & Spa look forward to your next visit. Be Well,Alp Erol,Resident Manager

10/10 (非常に良い)

Pieter、Seattle

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Well renovated property. Rooms are a nice size and the sea view room was superb. Service in the restaurant was slow and below par. Menus a little limited in options. Other service was great. Beach access was fantastic and by far the best place be. Wedding receptions held in the open are intrusive and noisy, as is the music around the pool especially with a DJ on Saturday.
2024 年 5 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Pieter, Thank you for being our guest and for posting such a generous rating. We are pleased that our spacious guestrooms with beautiful views enhanced your stay and that you particularly loved our private beach access. That said, we regret not meeting some of your expectations while dining with us; we will share your comments appropriately. Thank you again for choosing The Westin Hilton Head Island Resort & Spa, and we hope that your invigorating experience will bring you back to enjoy more of what we have to offer. Be Well,Mike Tighe,General Manager

8/10 (良い)

Lizania

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
Resident Managerからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Lizania, Thank you for choosing to stay with us and for your positive rating. We are glad you had a pleasant time with us. Whether you are here for a relaxing weekend away or a family adventure, our resort offers something for everyone with three beautiful pools, private beach access, and other refreshing amenities. We loved accommodating you, and we hope you will choose The Westin Hilton Head Island Resort & Spa whenever your travels bring you to our island.Be Well,Alp Erol,Resident Manager

10/10 (非常に良い)

Deborah

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great Experience
2024 年 3 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Deborah, Thank you for sharing about your revitalizing experience at The Westin Hilton Head Island Resort & Spa. Situated on Hilton Head Island's famous pristine beaches and surrounded by swaying Palmetto trees, we are pleased you could enjoy our relaxing oasis. It was our pleasure having you as our guest, and we look forward to seeing you on your next visit to the area.Be Well,Mike Tighe,General Manager

10/10 (非常に良い)

Sean

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The facilities are great, the pool and beach are so beautiful and relaxing. The area is quiet so even the public beach isn't that crowded. The gym was ok, a bit small and limited weights and machines.
2024 年 4 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 28 日)
Dear Sean, Thank you for being our guest and for writing such a generous review. We are pleased that our intuitively designed accommodations exceeded your expectations and that you particularly loved spending time at our beautiful pools and private beach. Thank you again for choosing The Westin Hilton Head Island Resort & Spa, and we hope that your invigorating experience will bring you back to enjoy more of what we have to offer.Be Well,Mike Tighe,General Manager

4/10 (不満)

Ashleigh

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Resident Managerからの返信 (投稿日 : 2024 年 4 月 28 日)
Dear Ashleigh, Thank you for choosing our resort for your visit to Hilton Head. Our focus is on cultivating a rejuvenating and enhanced experience for each of our guests; therefore, please accept our apologies for not meeting these expectations. We hope you will give us another opportunity to show you our commitment to attentive service.Be Well,Alp Erol,Resident Manager

2/10 (非常に不満)

Kimberly

2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Kimberly, Thank you for the rating of your time at our hotel. We are sorry that we did not provide you with the seamless and meaningful stay for which we are known. We hope to have another opportunity to welcome you again and show you our commitment to exceptional hospitality.Be Well,Mike Tighe,General Manager

8/10 (良い)

john

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was very friendly. It was very clean. Very nice place.
2024 年 4 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 25 日)
Dear John, Thank you for choosing The Westin Hilton Head Island Resort & Spa. It is a pleasure to read that we exceeded your expectations and that you particularly loved our impeccable, rejuvenating property and intuitive associates. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit.Be Well,Mike Tighe,General Manager

10/10 (非常に良い)

Jeanne

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was my third visit to the Westin. When you walk in, the lobby is scented and cool. The staff is incredibly friendly and self parking is free. The resort is clean, updated and beautiful. We'll be back!
2024 年 4 月に 2 泊滞在
Resident Managerからの返信 (投稿日 : 2024 年 4 月 23 日)
Dear Jeanne, Welcome back to The Westin Hilton Head Island Resort & Spa! You are part of our family now, and we are pleased to know that our team members always make you feel at home. We are also glad our impeccable and thoughtfully crafted property helped elevate and optimize your visit. Thank you for your generous compliments, and we sincerely appreciate your dedication to staying with us again; we all look forward to it.Be Well,Alp Erol,Resident Manager

10/10 (非常に良い)

Daniel

2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 12 日)
Dear Daniel, Thank you for choosing us and for the outstanding rating. We are thrilled that from check-in through check-out, we were able to provide you with a great stay at The Westin Hilton Head Island Resort & Spa. We look forward to your return and wish you all the best with your future travels.Be Well,Mike Tighe,General Manager

10/10 (非常に良い)

Carl

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This was our first time to the resort. We thoroughly enjoyed our stay. Staff was friendly and professional. Our visit focused on the beach and the pool and we weren't disappointed. Super relaxing visit. This was the first of many visits we will make to this resort! Had a grand time!
2024 年 4 月に 2 泊滞在
GENERAL MANAGERからの返信 (投稿日 : 2024 年 4 月 13 日)
Dear Carl, Thank you for being our guest and for writing such a generous review. We are pleased that our service exceeded your expectations and that you particularly enjoyed spending time at our beautiful pools and our private beach access. We hope that your invigorating experience will bring you back to enjoy more of what we have to offer. Thank you again for choosing The Westin Hilton Head Island Resort & Spa.Be Well,Mike Tighe,General Manager

10/10 (非常に良い)

Kelly

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 3 泊滞在
GENERAL MANAGERからの返信 (投稿日 : 2024 年 4 月 13 日)
Dear Kelly, Thank you for sharing about your revitalizing experience at The Westin Hilton Head Island Resort & Spa. Situated on Hilton Head Island's famous pristine beaches and surrounded by swaying Palmetto trees, we are pleased you could enjoy our relaxing oasis. It was our pleasure having you as our guest, and we look forward to seeing you on your next visit to the area.Be Well,Alp Erol,Resident Manager

10/10 (非常に良い)

Juan

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great resort. You can find everything you need without leaving the resort.
2024 年 3 月に 5 泊滞在
Resident Managerからの返信 (投稿日 : 2024 年 4 月 6 日)
Dear Juan, Thank you for sharing about your revitalizing experience at The Westin Hilton Head Island Resort & Spa. Situated on Hilton Head Island's famous pristine beaches and surrounded by swaying Palmetto trees, we are pleased you could enjoy our relaxing oasis. It was our pleasure having you as our guest, and we look forward to seeing you on your next visit to the area.Be Well,Alp Erol,Resident Manager

10/10 (非常に良い)

Tara

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property was very nice and the staff was friendly. Outside of the resort dining options weren’t far in distance but the drive time was pretty significant. If I had some recommendations, I would suggest having more pool side servers and monitoring the water in the hot tub. The water was dirty each time we got in. The weather was chilly so I’m sure it was getting used more frequently than most times.
2024 年 3 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 5 日)
Dear Tara, We are glad to know you had an energizing stay and that you loved our beautiful resort and intuitive associates. It was also a pleasure reading you found our location to be perfect for exploring the many attractions of our coastal town. That said, we have taken note of your additional feedback and will share it with the appropriate individuals as we always strive to enhance our guest experience. Thank you for choosing The Westin Hilton Head Island Resort & Spa, and we look forward to welcoming you back for another exceptional experience.Be Well,Mike Tighe,General Manager

10/10 (非常に良い)

ENGLEBERT

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful Resort. Love the beach access. Breakfast is amazing!!
2024 年 3 月に 1 泊滞在
Resident Managerからの返信 (投稿日 : 2024 年 4 月 5 日)
Dear Englebert, Thank you for choosing The Westin Hilton Head Island Resort & Spa. It is a pleasure to know we exceeded your expectations and that you particularly enjoyed our rejuvenating property and private beach access. We are also glad our breakfast offerings started your day on the right note. We loved having you as our guest and hope to have the opportunity to welcome you back on a future visit.Be Well,Alp Erol,Resident Manager

6/10 (普通)

ANNALISA

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
Food service needs improvement! Although staff was friendly, wait times to receive our food took 1-2 hours. Dinner took the longest to arrive and food was not hot. Did not have house keeping until 2 days after arrival. Had to request towels and toilet paper. Again, staff was super friendly and accommodated as much as possible, but not was obvious they were short staffed.
2024 年 3 月に 5 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 4 日)
Dear Annalisa, Thank you for your review of our resort. While we are glad you liked our devoted associates, we apologize for the service issues you experienced especially in our restaurant. Your feedback is valuable and has been addressed with the appropriate individuals to ensure we are well-poised to serve you in the future. We certainly understand the frustration you must have felt and are grateful for your patience. Thank you again for your business, and we hope you will revisit so we can show you our commitment to providing enriching experiences.Be Well,Mike Tighe,General Manager

10/10 (非常に良い)

Patrick

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great pre-Easter stay at Westin. All was great.
2024 年 3 月に 4 泊滞在
GENERAL MANAGERからの返信 (投稿日 : 2024 年 3 月 31 日)
Dear Patrick, Thank you for sharing about your revitalizing experience at The Westin Hilton Head Island Resort & Spa. Situated on Hilton Head Island's famous pristine beaches and surrounded by swaying Palmetto trees, we are pleased you could enjoy your pre-easter holiday at our relaxing oasis. It was our pleasure having you as our guest, and we look forward to seeing you on your next visit to the area.Be Well,Alp Erol,Resident Manager

4/10 (不満)

Fara、Troy

家族旅行
気になった点 : 設備とサービス、施設のコンディションと設備
2024 年 3 月に 7 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 30 日)
Dear Fara, Thank you for staying with us. We never want our guests to leave unhappy, and from your rating, it is clear that we let you down. We are very sorry your stay did not live up to your expectations, and we hope you will give us another opportunity to regain your trust.Be Well,Mike Tighe,General Manager

8/10 (良い)

Javaughn

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I did not like that house keeping and food services would bang continuously on the door instead of knocking. It was very disruptive to my sleep and jarring. I will say that the Valet staff did an excellent job. They were very professional and accommodating.
2024 年 3 月に 3 泊滞在
GENERAL MANAGERからの返信 (投稿日 : 2024 年 3 月 29 日)
Dear Javaughn, Thank you for sharing your kind rating of The Westin Hilton Head Island Resort & Spa. We strive to provide thoughtful hospitality, and we regret to learn that you found this to be inconsistent during your time with us. We apologize for the service concerns and have followed up accordingly to improve our performance in these areas. We are grateful for your patience and hope to have a future opportunity to show you the hospitality we are known for.Be Well,Alp Erol,Resident Manager

10/10 (非常に良い)

Aric

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful location on the beach. Easy access to the beach. Amazing pools. Protected parking. Will definitely be back.
2024 年 3 月に 1 泊滞在
Resident Managerからの返信 (投稿日 : 2024 年 3 月 27 日)
Dear Aric, Thank you for choosing to stay with us at The Westin Hilton Head Island Resort & Spa. We are pleased to have exceeded your expectations and how much you loved our location, beautiful pools, and our private beach access. It is always a joy to see our guests are excited about returning; we look forward to it.Be Well,Alp Erol,Resident Manager

10/10 (非常に良い)

Brenda

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Food was excellent in the dining room.
2024 年 3 月に 5 泊滞在
Resident Managerからの返信 (投稿日 : 2024 年 3 月 25 日)
Dear Brenda, We are glad to know that you enjoyed your stay at The Westin Hilton Head Island Resort & Spa and that our fresh and inspired cuisine made your visit even more special. It was a pleasure hosting you and we look forward to welcoming you back soon.Be Well,Alp ErolResident Manager

10/10 (非常に良い)

Stacy

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The access to beach was wonderful, hotel was very clean. Staff incredibly professional and friendly
2024 年 3 月に 3 泊滞在
Resident Managerからの返信 (投稿日 : 2024 年 3 月 25 日)
Dear Stacy, Thank you for being our guest and for writing such a generous review. We are pleased that our service and spotless property exceeded your expectations and that you particularly enjoyed spending time at our private beach. We hope that your invigorating experience will bring you back to enjoy more of what we have to offer. Thank you again for choosing The Westin Hilton Head Island Resort & Spa.Be Well,Alp ErolResident Manager

10/10 (非常に良い)

Lynn

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We liked the 3 pools and hot tub, the outdoor food and drink venues, the friendliness of the staff and the overall design and beauty of the resort and spa. We will definitely return.
2024 年 3 月に 8 泊滞在
Resident Managerからの返信 (投稿日 : 2024 年 3 月 25 日)
Dear Lynn, Thank you for choosing to stay with us and for taking the time to post a review. We are pleased to have exceeded your expectations. Whether you are here for a relaxing weekend away or a family adventure, our resort offers something for everyone with three beautiful pools, private beach access, and other refreshing amenities. It was our pleasure accommodating you, and we love knowing you will choose The Westin Hilton Head Island Resort & Spa whenever your travels bring you to our island. Be Well,Alp ErolResident Manager

10/10 (非常に良い)

Michael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Resident Managerからの返信 (投稿日 : 2024 年 3 月 25 日)
Dear Michael, Thank you for rating your stay at The Westin Hilton Head Island Resort & Spa. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Be Well,Alp ErolResident Manager

10/10 (非常に良い)

Elizabeth

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
GENERAL MANAGERからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Elizabeth, Thank you for sharing about your revitalizing experience at The Westin Hilton Head Island Resort & Spa. Situated on Hilton Head Island's famous pristine beaches and surrounded by swaying Palmetto trees, we are pleased you could enjoy our relaxing oasis. It was our pleasure having you as our guest, and we look forward to seeing you on your next visit to the area.Be Well,Mike Tighe,General Manager

10/10 (非常に良い)

Michael

ペット同伴の旅行, カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
We enjoyed 4 nights at Westin. It had lovely grounds and very convenient for the things we were interested in.
2024 年 3 月に 5 泊滞在
GENERAL MANAGERからの返信 (投稿日 : 2024 年 3 月 23 日)
Dear Michael, Thank you for the enlivening review of your recent stay at The Westin Hilton Head Island Resort & Spa. We are pleased you found our location to be perfect for exploring the many attractions of our coastal town. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Be Well,Alp Erol,Resident Manager

8/10 (良い)

Kent

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
GENERAL MANAGERからの返信 (投稿日 : 2024 年 3 月 24 日)
Dear Kent, Thank you for your kind rating. We are pleased to have exceeded most of your expectations. It was our pleasure accommodating you, and we hope you will choose The Westin Hilton Head Island Resort & Spa whenever your travels bring you to our island.Be Well,Alp Erol,Resident Manager

6/10 (普通)

Caron

良かった点 : 清潔度、施設のコンディションと設備
Room could have been cleaner. Bathtub hold some mold. Would have preferred a walk in shower. Lady at the front desk wasn’t very friendly when checking in. Seemed annoyed when I asked what was being charged to my credit card. She didn’t take the time to say what the deposit was like most places do.
2024 年 3 月に 2 泊滞在
GENERAL MANAGERからの返信 (投稿日 : 2024 年 3 月 21 日)
Dear Caron, Thank you for taking the time to post a review. We are sorry for the cleanliness issues you encountered in the guestroom and be assured we will follow up on your comments with our housekeeping team to ensure we focus on providing rejuvenating accommodations to our guests. Furthermore, we were disappointed to read that your experience at check-in was not up to our usual standards. We will discuss your comments with the appropriate individual so we are always providing a friendly and informative encounter. We are grateful for your feedback and hope to have another chance to provide you with the seamless hospitality and stay you deserve. Be Well,Mike Tighe,General Manager

10/10 (非常に良い)

Jennifer

2024 年 3 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 6 日)
Dear Jennifer, Thank you for rating your stay at The Westin Hilton Head Island Resort & Spa. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Be Well,Mike Tighe,General Manager

10/10 (非常に良い)

cathy

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Beautiful property and great staff. Everything was perfect for our stay!
2024 年 3 月に 2 泊滞在
Resident Managerからの返信 (投稿日 : 2024 年 3 月 15 日)
Dear Cathy, We are pleased you could enjoy our relaxing oasis and that our associates left such a great impression. They work tirelessly to provide inspiring service, down to the smallest detail, and we will enjoy sharing your kind remarks with them. Thank you for being our guest at The Westin Hilton Head Island Resort & Spa, and we look forward to your return soon. Be Well,Alp Erol,Resident Manager

10/10 (非常に良い)

Summer

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I liked that we were able to upgrade our room to an ocean view room at a reasonable price. The food was excellent and I liked that the property is well maintained and clean. The staff is very friendly, however, I had a question about getting things restocked/cleaned for our room and the maid did not speak any English and didn’t know what I was asking.
2024 年 3 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 15 日)
Dear Summer, Thank you for reviewing your stay at The Westin Hilton Head Island Resort & Spa. We are glad to know you loved our rejuvenating resort and well-appointed accommodations featuring breathtaking views, as well as the delicious food we serve. It is also nice to read you were pleased with our devoted associates. We appreciate your feedback and hope to see you again on your future visit to the area. Be Well,Mike Tighe,General Manager

10/10 (非常に良い)

Cheryl

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
This is a beautiful resort and the staff is so nice and accommodating. The beach is pristine and surrounding areas very well maintained. We would definitely stay here again.
2024 年 3 月に 1 泊滞在
GENERAL MANAGERからの返信 (投稿日 : 2024 年 3 月 11 日)
Dear Cheryl, Thank you for being our guest and for writing such a generous review. We are pleased that our service exceeded your expectations and that you particularly enjoyed spending time at our private beach access. Thank you again for choosing The Westin Hilton Head Island Resort & Spa, and we are excited about your return.Be Well,Alp Erol,Resident Manager

10/10 (非常に良い)

Kevin、Puyallup

家族旅行
良かった点 : 設備とサービス
Staff was very helpful and accommodating. Property was great. I will recommend to friends and family
2024 年 3 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 9 日)
Dear Kevin, We are pleased to know you loved our elegant resort and that our associates left such a great impression. They work tirelessly to provide inspiring service, down to the smallest detail, and we will enjoy sharing your kind remarks with them. We appreciate your recommendation, and all of us here at The Westin Hilton Head Island Resort & Spa look forward to your return soon. Be Well,Mike Tighe,General Manager

8/10 (良い)

Paige

良かった点 : 清潔度
2024 年 3 月に 2 泊滞在
Resident Managerからの返信 (投稿日 : 2024 年 3 月 9 日)
Dear Paige, Thank you for sharing the nice rating about your experience at The Westin Hilton Head Island Resort & Spa. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.Be Well,Alp Erol,Resident Manager

10/10 (非常に良い)

Sanjay

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Just beautiful
2024 年 2 月に 2 泊滞在
GENERAL MANAGERからの返信 (投稿日 : 2024 年 3 月 7 日)
Dear Sanjay, Thank you for sharing about your revitalizing experience at The Westin Hilton Head Island Resort & Spa. Situated on Hilton Head Island's famous pristine beaches and surrounded by swaying Palmetto trees, we are pleased you could enjoy our relaxing oasis. It was our pleasure having you as our guest, and we look forward to seeing you on your next visit to the area.Be Well,Alp Erol,Resident Manager

10/10 (非常に良い)

Jaiwana

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
GENERAL MANAGERからの返信 (投稿日 : 2024 年 3 月 5 日)
Dear Jaiwana, Thank you for sharing about your revitalizing experience at The Westin Hilton Head Island Resort & Spa. Situated on Hilton Head Island's famous pristine beaches and surrounded by swaying Palmetto trees, we are pleased you could enjoy our relaxing oasis. It was our pleasure having you as our guest, and we look forward to seeing you on your next visit to the area.Be Well,Mike Tighe,General Manager

10/10 (非常に良い)

Kenneth

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 4 泊滞在
GENERAL MANAGERからの返信 (投稿日 : 2024 年 2 月 28 日)
Dear Kenneth, Thank you for your perfect rating. We are pleased to have exceeded your expectations. It was our pleasure accommodating you, and we hope you will choose The Westin Hilton Head Island Resort & Spa whenever your travels bring you to our island.Be Well,Mike Tighe,General Manager

10/10 (非常に良い)

Alexia

2024 年 2 月に 1 泊滞在
GENERAL MANAGERからの返信 (投稿日 : 2024 年 2 月 28 日)
Dear Alexia, Thank you for sharing about your revitalizing experience at The Westin Hilton Head Island Resort & Spa. Situated on Hilton Head Island's famous pristine beaches and surrounded by swaying Palmetto trees, we are pleased you could enjoy our relaxing oasis. It was our pleasure having you as our guest, and we look forward to seeing you on your next visit to the area.Be Well,Alp Erol,Resident Manager

10/10 (非常に良い)

Kelly、Remsen

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
You are right on the ocean. The sunrises are beautiful. The resort is wonderful and the staff is friendly and helpful.
2024 年 2 月に 6 泊滞在
GENERAL MANAGERからの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Kelly, Thank you for the enlivening review of your recent stay at The Westin Hilton Head Island Resort & Spa. We are pleased you found our oceanfront location to be perfect for exploring the many attractions of our coastal town. We are also delighted to know that our associates left such a great impression. They work tirelessly to provide inspiring service, down to the smallest detail, and we will enjoy sharing your kind remarks with them. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Be Well,Mike Tighe,General Manager

10/10 (非常に良い)

Richard

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 2 泊滞在
GENERAL MANAGERからの返信 (投稿日 : 2024 年 2 月 21 日)
Dear Richard, Thank you for sharing about your revitalizing experience at The Westin Hilton Head Island Resort & Spa. Situated on Hilton Head Island's famous pristine beaches and surrounded by swaying Palmetto trees, we are pleased you could enjoy our relaxing oasis. It was our pleasure having you as our guest, and we look forward to seeing you on your next visit to the area.Be Well,Alp Erol,Resident Manager

10/10 (非常に良い)

Shayan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Will come back again.
2024 年 2 月に 1 泊滞在
GENERAL MANAGERからの返信 (投稿日 : 2024 年 3 月 11 日)
Dear Shayan, Thank you for sharing about your revitalizing experience at The Westin Hilton Head Island Resort & Spa. Situated on Hilton Head Island's famous pristine beaches and surrounded by swaying Palmetto trees, we are pleased you could enjoy our relaxing oasis. It was our pleasure having you as our guest, and we are excited to see you on your next visit to the area.Be Well,Alp Erol,Resident Manager

10/10 (非常に良い)

Timothy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff went out of their way to ensure a great visit
2024 年 2 月に 1 泊滞在
GENERAL MANAGERからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Timothy, We are pleased to know you had an energizing stay and that our associates left such a great impression. They work tirelessly to provide inspiring service, down to the smallest detail, and we will enjoy sharing your kind remarks with them. Thank you again for being our guest at The Westin Hilton Head Island Resort & Spa. Be Well,Mike Tighe,General Manager