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"Wheelchairs not really well catered for. No self opening doors, access to dining outside was round the building via the car park. Menu very restrictive and over priced. Very average hotel for the money"

"Brilliant hotel.lovely friendly staff. Would definitely recommend Lumley castle"

"Clean room. Helpful staff."

"Excellent quality hotel and staff very attentive. Made to feel very welcome and nothing a problem. Bed a little too firm for our liking but great room. Breakfast a little space for value but cooked lovely. "

"Great location, great staff, great value for money!"

"Great stay! Beautiful room"

"Parking good Breakfast option-overpriced and nothing freshly cooked Would avoid weekends if a wedding party was on as very noisy in hotel rooms adjoining. Restaurant ok but substituted by a meetings room on one day of our visit which was like a mausoleum Heating good to start with but a cold spell whilst there and cold on mornings and evenings Accessibility good - no stairs to speak -there’s a lift as well Staff so so some ok -some less so Wouldn’t stay there again"

"The bar food was amazing! Staff was friendly and helpful. Great location!"

"Hotel dirty , shabby and poorly maintained. Disgusting stains on bed bases, dirt all around skirting boards, carpet stained, chair has a hole, curtains stained with brown, noisy, toilet didn’t stop running water, shower terrible, I could still go on.. save your money stay somewhere else.. I wish I did"