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Windsor Hotel

Property class: 3

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Windsor Hotel in central Hermanus City-Centre offers a garden retreat with practical amenities. Enjoy in-room WiFi, the bar, and conference facilities. The concierge helps with local experiences, and free newspapers keep guests informed during their stay.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Bar
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Economy Room (non-sea facing)

Economy Room (non-sea facing) | In-room safe, blackout drapes, iron/ironing board, free WiFi

Economy Room (non-sea facing)

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Twin Room, 2 Twin Beds

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, 2 Twin Beds, Sea View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Twin Room, 2 Twin Beds, Sea View

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 King Bed, Sea Facing

In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Double Room, 1 King Bed, Sea Facing

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 King Bed

View from room

Standard Double Room, 1 King Bed

  • 15 sq m
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Located in Hermanus City-Centre, a neighborhood in Hermanus, Windsor Hotel is in a shopping district and near the beach. Old Harbour and Whale Museum are cultural highlights, and travelers looking to shop may want to visit Village Square and Shopping Centre. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and ecotours nearby. Visit our Hermanus travel guide
Map
7200, Western Cape, Hermanus, 49 Marine Drive

What's nearby

  • Shopping Centre
    3 min walk - 0.3 km
  • Village Square
    5 min walk - 0.4 km
  • Old Harbour
    5 min walk - 0.4 km
  • Whale Museum
    5 min walk - 0.4 km
  • Cliff Path
    3 min drive - 2.0 km

Getting around

  • Cape Town Intl. Airport (CPT)
    87 min drive

Restaurants

  • Shell
    3 min walk
  • Pear Tree
    7 min walk
  • Mikro Coffee Co
    7 min walk
  • Fusion Cafe, Hermanus
    6 min walk
  • Char'd Grill & Wine Bar
    5 min walk

About this property

Windsor Hotel

Hotel located in Hermanus City-Centre
Consider a stay at Windsor Hotel and take advantage of a garden, a bar, and a conference center. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self parking
  • A computer station, free newspapers, and luggage storage
  • A front-desk safe, meeting rooms, and concierge services
Room features
All 70 rooms boast comforts such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Coffee/tea makers, daily housekeeping, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1896
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 54-cm LCD TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Windsor Hermanus
Windsor Hotel Hermanus
Windsor Hotel Hotel
Windsor Hotel Hermanus
Windsor Hotel Hotel Hermanus

Frequently asked questions

Is Windsor Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Windsor Hotel?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Windsor Hotel?

Check-out is at 10:30 AM.

Where is Windsor Hotel located?

Located in Hermanus City-Centre, this hotel is within a 10-minute walk of Whale Museum, Village Square, and Shopping Centre. Old Harbour and Hoy's Koppie are also within 1 mi (2 km).

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Reviews

Windsor Hotel Reviews

7.8

Good

8.0

Cleanliness

9.2

Location

8.0

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 73 out of 257 reviews
Rating 8 - Good. 110 out of 257 reviews
Rating 6 - Okay. 49 out of 257 reviews
Rating 4 - Poor. 15 out of 257 reviews
Rating 2 - Terrible. 10 out of 257 reviews

Reviews

Verified

8/10 Good

Denis

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful old hotel, friendly helpful staff, great views and 3 whales sighted.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
An extremely clean and comfortable hotel in great position for everything Hermanus has to offer. And those magnificent sea views.
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

Tyson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and going above and beyond.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Dhevandren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Experience at Windsor hotel and Hermanus

We had a wonderful stay at the Windsor Hotel. Perfectly positioned in Hermanus. Close to all the beautiful restaurants and whale watching points. Would definitely return to Windsor hotel.
Stayed 5 nights in Jul 2023
Verified

10/10 Excellent

Jocelyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Great Find…

A fantastic find. Lovely welcome to hotel by very friendly lady on reception. Great, clean, welcoming hotel in the best location. We had two nights here and would have stayed longer if plans allowed. Will stay again!!
Stayed 1 night in Aug 2023
Verified

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice traditional hotel in central Hermanus
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Bridgitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always worth it!!

When it’s affordable we always like to stay at Windsor because of the lovely breakfast as well as the location and the fact that it is just a lovely place! We loved the renovations!!
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

David Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very good
Stayed 1 night in Jun 2022
Verified

8/10 Good

Carlo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good experience overall, excellent location and sea views. Bottled water should be provided in rooms per day per person as a standard requirement with this rating. Coffee in rooms and for breakfast is disappointing.
Stayed 3 nights in Jan 2023
Verified

2/10 Terrible

andrew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We literally walked into the room and checked out immediately. The room was supposedly non smoking but it stank of smoke. No restaurant open either.
Stayed 1 night in Mar 2023
Verified

6/10 Okay

Muhammad

Disliked: Staff & service

Hermanus Windsor

Peace be upon you, The stay was fine except friendliness of kitchen staff serving breakfast. My wife had a simple request asking for a potato rosti. The response was not professional. Also on day 2 there was a very foul smell coming from the toilets on ground level close to the reception. Other than that, stay was ok. Kind regards
Stayed 3 nights in Dec 2022
Verified

2/10 Terrible

K

Disliked: Staff & service

Very unaccommodating accommodation

I had booked to go to the Windsor Hotel with friends visiting from the UK. Unfortunately I ended up having unplanned spinal surgery the week before and despite a letter from my Dr the Windsor Hotel was totally unaccommodating and flatly refused to allow me to cancel one of the rooms on the booking. Shame on them. Our friends from the UK however did still go, their comments were 'it's OK if you like hotels geared up for coach groups of tourist.'. I will be sharing my experience with friends both in UK and abroad and on social media as people should know what sort of establishment this is.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima struttura nel centro di Hermanus, noi abbiamo scelto una camera vista mare e la consiglio panorama bellissimo e dal letto avevamo la possibilità di vedere le balene. Segnalo solo che manca l’ascensore per cui noi eravamo al 3 piano e con i bagagli è stato un po’ faticoso anche se il personale dell’hotel è stato molto disponibile . Buona colazione internazionale per cui assolutamente la consiglio (è presente un comodo parcheggio gratuito)
Stayed 1 night in Jul 2023
Verified

8/10 Good

Domingo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendado

El hotel como bien se estipula en los comentarios se encuentra en frente de los alcantilados de Hermanus, donde puedes ver ballenas. No solo sus vistas son buenas al océano, sino la limpieza y servicio es muy bueno, lo aconsejo 100%.
Stayed 2 nights in Jun 2022
Verified

8/10 Good

James

Liked: Cleanliness, staff & service
Close to the downtown area. Along the shoreline. Interesting historic pictures.
Stayed 2 nights in Mar 2022
Verified

10/10 Excellent

junovan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

23 yr anniversary

Simply amazing a TV lost it's channels and when staff couldn't fix we got upgraded to a sea view with working channels what a bonus.
Grotto sunset
Room with view
Stayed 2 nights in Dec 2021
Verified

4/10 Poor

Nadja

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist who checked us In was very unfriendly. The room looked nothing like the pictures. The room had a funny smell, the bath tub was dirty and the sheets on the bed had old blood stains on them. Not to mention there were ants all over our room. I don’t recommend this hotel to anyone.
Stayed 1 night in Dec 2021
Verified

2/10 Terrible

Laurie

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
We did not stay here after checking in. There was a horrible smell in the lobby area and the hotel rooms are no better than a Motel 6. Very disappointing. We found a very nice place to stay just down the road for much less money as well!
Stayed 1 night in Nov 2021
Verified

4/10 Poor

Rene

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Was at first allocated dismal room in annex in backyard reception uninterested and unhelpful.complained and refused room so was allocated decent room in hotel Had booked well in advance why was I sent to the backyard up a lot of stairs with no help with luggage a young man volunteered to help he was only staff member who was friendly.Will not go there agIn
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely location

This hotel has lovely old school charm and the view of the ocean is just unmatched. We saw whales from our bedroom window everyday. The hotel is within walking distance of all the restaurants. The walking trail also starts right in front of the hotel. We had a lovely stay.
Stayed 1 night in Sep 2021
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good Only negative was we were refused a drink from the bar at 2030 Before government curfew. Not very friendly.
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

David Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

Centrally situated, professionally run and good value for money. We would stay there again.
Stayed 1 night in May 2021
Verified

10/10 Excellent

Ilse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, clean and great location!
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a convenient place for access to Hermanus town, and with views out over the ocean this was great place to stay. The rooms were pleasant, airy and light - and like the rest of the hotel, clean and well kept. The staff very friendly & helpful.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Hennie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room 310 severe damp smell from bathroom, spoiling and otherwise fantastic trip.
Stayed 1 night in Feb 2020