Hereke Vacations from ￥148,306

Engin was very helpful

The staff was prompt generous and helpful

I enjoyed my stay, I did observe however that the room was not as clean as I thought expected. The washroom door had visible splash marks on it. Room service is timely, however often the portions are incredibly small for what you’re paying. Breakfast had a great variety, and there’s a restaurant and coffee shop in the actual hotel. There’s also many coffee and food places near the hotel like within a 10 minute walk. Staff were very friendly and hospitable, make sure all your needs are met. Room was comfortable. Bathroom was great as well.

Since my first review was rejected, I’ll rewrite as simple as it gets. As a second stay at Richmond in Istanbul, i can clearly say the following: Staff are not friendly, if you ask for something as if they don’t like to help. Most important thing, I don’t know if I can trust this hotel again when my suitcase was gone missing from the reception safety!! The manager was the only helpful person who made sure we located our suitcase and got it back while taking us to the airport on his expense. Other than that, the hotel is nice, clean, perfect location with fine rooms.

Excellent hotel. Best atmosphere of a property in Istanbul. Embodies the authentic tradition and values we hold dear. Staff is excellent. They really take care of their hotel guests.