Hensbroek Vacation Rentals

"I was worried about my windowless room but it was surprisingly undepressing. Staff were great. Cafe was great, although they were about to change the food menu so i can’t vouch for it now. Location is pretty walkable, but it depends on what you want to be close to. I loved that there were bikes for rent right at the hotel."

"Excellent service from staff"

"Great location, large room, comfy bed! Very clean premises! We didn’t use any additional facilities, but would highly recommend. "

"Wonderful hotel. Clean, large rooms, extremely helpful and kind staff available 24/7. You couldn't ask for a better location its an easy walk to either Centraal or the Rijksmuseum, wonderful location to stroll from for sightseeing or people watching. I saw that people had complained about noise but we didn't notice an issue and the hotel offered ear plugs in case. The wifi was reasonable and there is a great (but not included) breakfast in the hotel. If we return to amsterdam we will no question be staying here again, seriously could not recommend it enough. "

"Excellent location"

"The property is located far from downtown centraal station so tram required to get there "

"The hotel in itself was nice, modern and the location is in a quiet area. However, unfortunately, we had multiple issues with our stay. Checking in process was easy and seamless, however upon entering the room, our bathroom door was jammed shut and took some prying to open. After adjusting the bed, it became clear it hadn’t been cleaned properly as there was a suspicious white stains on the headboard. The hairdryer looked like it had set it self on fire and melted. The plug socket near the sink was hanging off (BIG HAZARD). The morning after our first night, we went to raise these issues with the front desk. The first person we spoke to was so disinterested and was pre occupied doing something on her computer, even after asking us what the issues were. The second staffer then came along and asked us to recall the issues again, as the first staffer couldn’t recite what we had just said. We noticed how the second staffer didn’t write down any of what we told her - which was interesting because we had more than one issue. Upon getting back to the room, the only issue that had been rectified was a new hairdryer. The stains were still on the headboard and the bed had not been changed, just remade with existing sheets. Overall we are disappointed in the stay and wouldn’t recommend. To boot, the customer service was borderline non existent. We have photos of everything too. "

"The service and accommodations were great. We left so happy and rested "

"Great hotel next to station. Breakfast was great"