Helmscheid Vacations from ￥231,709

Great location near the metro and bus stations and out of the business of downtown. Only twenty minutes to Altstadt. The room was large and modern. Maid was nice. Beds were very comfortable and shower was good. There is a grocery store a block away. Negative: Front desk staff never smiled and were often put out when we asked for something. One girl even rolled her eyes when we asked for ice, (despite the staff telling us we just needed to request it and it wouldn’t be a problem). They never acknowledged us unless we were standing directly in front of them and staring at them. They put a lot it pressure on us to include breakfast in our stay even though we said no several time. But I would still stay here again because of the cleanliness, convenience and beds.

I was very happy to find this boutique hotel within shouting distance of the Messe. For many years I stayed at the Marriott but wanted a change. It is a charming, quiet and comfortable hotel. The staff are particularly good natured and helpful. I hope no one reads this review so the rates don’t go up too much for next year. Be aware though it’s not fancy or upscale so if that is what you are after it may not be the right fit for you.

Location is close to train station but in a sketchy area. Room had bed bugs. We were given another room which also had bed bugs and were not comfotable staying at this property, we had to find another hotel at 2am. Staff was helpful but couldn’t speak english which made it difficult during the situation. We did receive a refund from the hotel as expedia pushed for one. Would not recommend staying here

Amazing hotel.