"staff were friendly and helpful, room large and clean, modern shower, large tv with lots of channels. we chose to include breakfast when we booked and it was actually a very good hot breakfast with a decent selection buffet style. Planes flew right past our window, incredibly close, but quieter than a mouse, amazing soundproofing. We stayed before a flight the next morning, an easy 5 min walk to hatton cross tube station via the pedestrian crossing islands. And then the tube to any of the heathrow tube stations is free which is a nice bonus, just tap in at hatton cross and tap out at the airport, no actual charge. The hotel has a restaurant and also a cafe serving snacks. Staff were all very friendly. All in all we’d happily stay again if and when."
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