6/10
Home is lovely. Property is spacious and clean - as described and as seen in photos. The unfortunate thing was dealing with Del Mar. There was no one staying the property after us yet they would not allow for a 2 hour extension in our check out time to accommodate a work zoom. The cleaners weren't event coming that day. they were just rude and difficult. You also get a different person every time you send a message. there is no consistency and im pretty sure none of them are American. What really pissed me off was an item I forgot - again no one in the house for days after us and no cleaners, yet they could not let me in to relieve my item. And conveniently it was never found by the cleaners - probably because I was communicating with someone different each time, they were not understanding me and did not relay the message. This really ruined the whole experience for me.
sabrina b.
2025 年 6 月に 5 泊滞在