Hartwood Hospital

Fab location and great value - just what we needed.

Very convenient location. Staff were helpful, especially when there seemed to be a mix up between Expedia and the hotel, and the booking discrepancy was resolved quickly. The hallways had flooring that made footsteps very audible in the rooms, no matter how quietly you tried to walk. On my last evening, my shower couldn’t reach hot temperatures, and the AC malfunctioned right afterward because it kept turning on and off on its own. This was all following the hiccough with my reservation, so I did feel a little resigned by that point with my stay at the hotel.

A strange hotel. Great location, helpful staff, clean, comfortable room and very disappointing breakfast. If they could get this resolved this hotel would be fab. Our first breakfast experience was just plain awful for an hotel that has charged nearly £400 for a three night stay. Small buffet table with a few sad looking pastries. Toaster with only choice of bread which was the plastic sliced white stuff. My wife asked for poached eggs on toast. They arrived on a cold plate and not on toast. When we questioned this we were told we had to do our own toast for the eggs. I ordered scrambled eggs. They arrived almost immediately on a cold plate and in a pool of water, presumably from a hot plate somewhere. Our coffee was luke warm from a jug and impossibly strong. Great little hotel but go out for breakfast.