I did not fulfill my stay at the accommodation. I drove from DBN as a single mum with 2 X 6 year olds. Arrived at 2:30pm. Room not available. 3:30 room was ready. The unit had an awful smell. No communication from staff. Toilet dirty. It was not livable. The Aircon did not work. Fridge and microwave was smelly. I booked another accommodation for the night in the area. I was declined a refund. I ask you to please consider a refund as I did not use the facilities or unit. The photos on website is not true.
宿泊されたお客様
2025 年 1 月に 3 泊滞在
10/10 (非常に良い)
宿泊されたお客様
家族旅行
2019 年 11 月 13 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
We had a wonderful stay in lovely surroundings
宿泊されたお客様
2019 年 11 月に 2 泊滞在
10/10 (非常に良い)
Lizelda Goslin
2019 年 6 月 18 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Wonderful weekend!
The effort they made from the first contact was outstanding. The cottage was beautiful, with a beautiful garden. The location was also a winner, close to everything to do in Hartbeespoort Dam.