Studio Apartment, Lake View or City View | Minibar, in-room safe, desk, soundproofing
Check availability

Reviews of Sunrise Suites Hotel Hanoi

3 out of 5
Sunrise Suites Hotel Hanoi
18 Yen Phu Street, Truc Bach, Ba Dinh, Hanoi

Reviews

8.6

Excellent

Rating 10 - Excellent. 2 out of 6 reviews" "
Rating 8 - Good. 4 out of 6 reviews" "
Rating 6 - Okay. 0 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 0 out of 6 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Sarah, Hanoi, Vietnam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hanoi hotel on a budget
The hotel is very clean and the staff are very polite. We came around 2am and yet they are still very accommodating like its 8 am. The room is very clean too, i actually had one of my friends come stay in the same hotel too..I paid for room plus breakfast but the kitchen was under construction so no breakfast but the staff ordered us some Pho for breakfast somewhere and delivered to the hotel but we end up paying anyway. The staff also helped us find our way to get to the market. I will definitely recommend this hotel.
Stayed 1 night in May 2018
Response from Dear Sarah on May 9, 2018
Dear Sir/Madam Thank you so much for review. we hope see you soon <3

8/10 Good

W. Faith, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious modern rooms at a fair price
Friendly staff and accommodating. I was able to leave a suitcase for two days while in Halong Bay. There is no breakfast and no good places for that nearby. The location is about 3 km from the Old Quarter.
Stayed 1 night in Jan 2018

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
The Hotel stay is a pleasant one. Staff is friendly and the hotel room is clean.
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveler

Disliked: Property conditions & facilities
ハロン湾ツアーに行く際に寝るだけでの利用としては満足
ハロン湾ツアーの集合時間が早かったため、集合場所に近く便利だった。 周辺には、利用しなかったが、地元の人が使う飲食店も多くありそうであった。 お部屋の広さは充分だったが、シャワールームには抵抗のある方もいるかもしれません。 友人は使いたくないと言っていました。 フロントのおじさんは、愛想が良く英語ができない私達にも優しく対応してくれた。 但し、フロント業務は24時までなのか、シャッターが閉まっており外には出れず、ホテルに監禁されていたのはびっくりしたが、ほぼ寝るだけと思っていたため、お値段から考えれば私は満足でした。
Stayed 2 nights in Apr 2019

8/10 Good

Marko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, room comfort
Buen lugar cerca de la laguna
Me pareció un buen lugar, cómodo y acogedor, el personal excelente, lo único que no me gustó mucho es que a la hora de dormir me dio un poco de comezón al estar acostado en la cama, no lo asocio con alguna plaga, pero ese fue el detalle que observé y no me gustó. Gracias por todo!!
Stayed 2 nights in Apr 2018
Response from Dear Anonymous on May 9, 2018
Dear Sir/Madam We so sorry to hear that.we are fixed that.we hope see you soon.