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Silk Queen Grand Hotel

4.0 star property
Central hotel with fitness center connected to a shopping center in Hanoi

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Silk Queen Grand Hotel

Terrace/patio
Front of property - evening/night
Family Room | 1 bedroom, minibar, in-room safe, desk
Breakfast buffet
Reception
Reviews
7.8

Good

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
The price is ￥13,106
￥14,862 total
includes taxes & fees
May 30 - May 31

Check out the area

Map
10000, Hanoi, 36 Lo Su St, Hoan Kiem
  • Popular LocationThang Long Water Puppet Theatre2 min walk
  • Popular LocationNgoc Son Temple4 min walk
  • Popular LocationHoan Kiem Lake9 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)40 min drive
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Room options

View all photos for Executive Room, Connecting Rooms

Executive Room, Connecting Rooms | 1 bedroom, minibar, in-room safe, desk

Executive Room, Connecting Rooms

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Bidet
  • 60 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds OR 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | 1 bedroom, minibar, in-room safe, desk

Deluxe Double or Twin Room

8.3/10 Very Good

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Heating
Bidet
Rainfall showerhead
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | 1 bedroom, minibar, in-room safe, desk

Executive Double or Twin Room

7.5/10 Good

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Bidet
Rainfall showerhead
Bathrobes
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Room, City View

Executive Room, City View | 1 bedroom, minibar, in-room safe, desk

Executive Room, City View

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Bidet
Rainfall showerhead
Bathrobes
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Premium Room

Premium Room | 1 bedroom, minibar, in-room safe, desk

Premium Room

8.9/10 Excellent

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Bidet
Rainfall showerhead
Bathrobes
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Silk Queen Signature Suite

Silk Queen Signature Suite | 1 bedroom, minibar, in-room safe, desk

Silk Queen Signature Suite

10/10 Exceptional

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Bidet
Rainfall showerhead
  • 50 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | 1 bedroom, minibar, in-room safe, desk

Family Room

7.9/10 Good

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Bidet
Rainfall showerhead
Bathrobes
  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Bed OR 3 Large Twin Beds

Similar properties

Exterior
Golden Lotus Luxury Hotel
Pool
Spa
Free WiFi
Restaurant
8.0 out of 10, Very Good, (229)
The price is ￥8,086
￥9,169 total
includes taxes & fees
Jun 8 - Jun 9
Golden Lotus Luxury Hotel

About the neighborhood

Hanoi

Located in Old Quarter neighborhood, Silk Queen Grand Hotel is connected to a shopping center. The area's natural beauty can be seen at Hoan Kiem Lake and Ly Thai To Park, while Thang Long Water Puppet Theatre and Ha Noi Gallery are cultural highlights. Ngoc Son Temple and The Old Quarter Gallery are two other places to visit that come recommended.
Visit our Hanoi travel guideOpens in a new window

What's nearby

  • Thang Long Water Puppet Theatre - 2 min walk
  • Ngoc Son Temple - 4 min walk
  • Hang Gai Street - 7 min walk
  • Hoan Kiem Lake - 9 min walk
  • Hanoi Opera House - 11 min walk

Getting around

  • Hanoi Long Bien Station - 17 min walk
  • Noi Bai Intl. Airport (HAN) - 39 min drive

Restaurants

  • Namaste Hanoi - 1 min walk
  • Bánh Mì Bà Dần - 1 min walk
  • Cafe Lâm - 1 min walk
  • Hải sản tươi sống Xá - Sửu - 1 min walk
  • Diamond Sky Bar - 1 min walk

About this property

Silk Queen Grand Hotel

Upscale hotel near Thang Long Water Puppet Theatre
Located close to The Old Quarter Gallery and Ha Noi Gallery, Silk Queen Grand Hotel provides a poolside bar, a terrace, and a coffee shop/cafe. For some rest and relaxation, visit the sauna or steam room, and indulge in a body scrub, a massage, or a facial. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • An indoor pool
  • Bike rentals, a roundtrip airport shuttle (surcharge), and coffee/tea in the lobby
  • Barbecue grills, 1 meeting room, and tour/ticket assistance
  • Luggage storage, smoke-free premises, and a front-desk safe
Room features
All 80 rooms include comforts such as air conditioning and bathrobes, as well as thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with rainfall showers and bidets
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, highchairs, and daily housekeeping

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free babysitting
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages

Accessibility

  • No elevator

More

  • 13 floors
  • Built in 2017
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 400000.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 400000 per vehicle (one-way)
  • Rollaway bed fee: VND 400000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Pool access available from 6:30 AM to 11:00 AM

Property is also known as

Silk Queen Grand Hotel Hanoi
Silk Queen Grand Hanoi
Silk Queen Grand
Silk Queen Grand Hotel Hotel
Silk Queen Grand Hotel Hanoi
Silk Queen Grand Hotel Hotel Hanoi

Frequently asked questions

Does Silk Queen Grand Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 6:30 AM–11:00 AM.

How much does it cost to stay at Silk Queen Grand Hotel?

As of May 22, 2024, prices found for a 1-night stay for 2 adults at Silk Queen Grand Hotel on May 30, 2024 start from ￥13,106, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Silk Queen Grand Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Silk Queen Grand Hotel?

Silk Queen Grand Hotel doesn't offer parking.

What time is check-in at Silk Queen Grand Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Silk Queen Grand Hotel?

Check-out is at noon.

Does Silk Queen Grand Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 400000 per vehicle applies.

Where is Silk Queen Grand Hotel located?

Located in Old Quarter, this hotel is within a 5-minute walk of Thang Long Water Puppet Theatre, The Old Quarter Gallery, and Ha Noi Gallery. Ngoc Son Temple and Thang Long Ca Tru Theatre are also within 10 minutes. Hanoi Long Bien Station is 17 minutes by foot and Hanoi Railway Station is 24 minutes.

Silk Queen Grand Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 48 out of 152 reviews" "
Rating 8 - Good. 63 out of 152 reviews" "
Rating 6 - Okay. 23 out of 152 reviews" "
Rating 4 - Poor. 12 out of 152 reviews" "
Rating 2 - Terrible. 6 out of 152 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Traveled with group
Great location
Stayed 1 night in May 2024

6/10 Okay

Christopher

Traveled with family
Liked: Amenities
We made our original booking to stay at the Silk Grand Queen hotel and after arriving at the hotel after some 12 hours of travel was told our room there was not available due to some maintenance issue, but I suspect it was overbooked so we ended up staying here which in my opinion was a downgrade from a 4 star hotel to a 3 star hotel at the same price. The hotel itself is perfectly acceptable. The rooms are clean, large and comfortable. The only issue was the poor shower head, they are terrible. The breakfast buffet was good. The pool needs a bit of attention and there were no pool towels available. There is no roof top bar, which would make an awesome addition to this hotel.
Stayed 5 nights in Apr 2024

10/10 Excellent

Dominique Bertrand Serge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed for six nights in this hotel. The staff was lovely, polite, and smiling. Hana was great at organizing our tours. The breakfast buffet was good. The rooms were spacious and clean. I loved the roof bar that has a great view. We did not use the pool or the gym, and I kind of regret it as both were very tempting. We will definitely stay at the Silk Queen Grand Hotel if we ever come back to Hanoi.
Stayed 6 nights in Apr 2024

6/10 Okay

Renee

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Breakfast was great Rooms were small and dated, but still very clean We picked this hotel for location and it was perfect.
Stayed 2 nights in Mar 2024

8/10 Good

nha

Traveled with family
Liked: Cleanliness, staff & service
The breakfast buffet and the sky bar were excellent. The staff throughout the hotel, (ie. Door guy, receptionist, restaurant and bar attendents,) were even better. The room and the spa were too dim for my liking.
Stayed 2 nights in Jan 2024

2/10 Terrible

Shiraz

Stayed 1 night in Jan 2024

8/10 Good

Alexandre

Liked: Cleanliness, staff & service, amenities
Good hotel, Fair value for $40/night, but not a 4 stars. Central location Very nice and friendly staff Very good buffet breakfast Good internet and some English Channel on TV (news and movies) Not so good: No hot water, only barely warm. Heater: maximum temperature you can ask is 21*C/70*F, so you will need to use the bathrobe to keep warm. Delux Room does not have window… Pool is too cold to be usable in winter.
Stayed 2 nights in Dec 2023

10/10 Excellent

Patricia, Corona

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, just minutes away from Hoan Kiem lake and both high end and souvenir shopping. I very much enjoyed the rooftop bar and the friendliness of the staff. The massage staff was very unprofessional, talking among themselves and massaging with only one hand.
Stayed 1 night in Nov 2023

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Not really a 4 star experience
Stayed 6 nights in Aug 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arived late. And left early in the morning. Clean. Helpful staff
Stayed 2 nights in Aug 2019