航空写真

モン リージェンシー ホテルの口コミ

4 out of 5
モン リージェンシー ホテル
1 Phan Dinh Phung, Hang Ma, Hoan Kiem, Hanoi

口コミ

7.8

良い

評価 10 - 74 件の口コミ中 18 件が非常に良い" "
評価 8 - 74 件の口コミ中 35 件が良い" "
評価 6 - 74 件の口コミ中 14 件が普通" "
評価 4 - 74 件の口コミ中 5 件が不満" "
評価 2 - 74 件の口コミ中 2 件が非常に不満" "

8.0/10

清潔度

7.8/10

スタッフとサービス

6.4/10

設備とサービス

7.6/10

施設のコンディションと設備

口コミ

8/10 (良い)

kazu

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
ホテルは急遽とった一泊のみでしたが、チェックアウト後には一日中荷物を快く荷物を預かって頂けて19日間のベトナムの楽しい体験の有終の美を飾れると思っていたのですが、帰りの空港まで手配していたタクシーが来るまでじかんがあったので、近くに一件だけあるフットマッサージをする事にしたのですが、危うくぼったくりに合いそうになり最後の最後でかなり嫌な思いをしました。私は現地の知り合いに電話を代わってなんとか切り抜けましたが、このクチコミを見られ方は参考にした下さい。何れにしても、ホテルの評価には関係ないですが、それまでのホーチミンとヴィン での非常に有意義な体験に水を差すことになり残念です。
2019 年 1 月に 1 泊滞在
Monregencyからの返信 (投稿日 : 2019 年 1 月 17 日)
Thank you very much for taking your precious time to give us feedback regarding your recent stay at our Mon Regency hotel. Once again we truly appreciate your comments and we look forward to welcoming you back soon. Best regards

4/10 (不満)

名古屋

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
あまりオススメしません!
2018 年 12 月に 3 泊滞在
Monregencyからの返信 (投稿日 : 2018 年 12 月 25 日)
Thank you very much for taking your precious time to give us feedback regarding your recent stay at our Mon Regency hotel. Once again we truly appreciate your comments and we look forward to welcoming you back soon. Best regards

8/10 (良い)

よっき、日本

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
音とお湯
今回二回目の宿泊です。 部屋から前の道路の並木が見え雰囲気はいいです、 ただ、交通や隣の音がうるさいので、音を気にする方はだめですね。 湯船に浸かりたいのだバスタブを選んだが、お湯が貯まる前に水になり、これならシャワーだけにすればよかったととおもいました。
2018 年 1 月に 1 泊滞在
Monregency hotelからの返信 (投稿日 : 2018 年 3 月 5 日)
Dear Sir Thank you very much for taking your precious time to give us feedback regarding your recent stay at our Mon Regency hotel. Once again we truly appreciate your comments and we look forward to welcoming you back soon. Best regards

6/10 (普通)

toshi、tokyo

リーズナブル
立地:観光的にはちょうどいい場所。ただコンビニが近くにないので不便。 部屋:設備:値段なり。 食事:欧米人と中国人の割合が多いからか内容もそっちより。味は普通。 サービス:愛想のいいスタッフとそうじゃないのがいて、どことなく中国的。
2017 年 12 月に 2 泊滞在
Monregency hotelからの返信 (投稿日 : 2018 年 3 月 5 日)
Thank you very much for taking your precious time to give us feedback regarding your recent stay at our Mon Regency hotel. Once again we truly appreciate your comments and we look forward to welcoming you back soon. Best regards

6/10 (普通)

yoshiyuki、japan

良かった点 : 客室の快適度
Good
The hotel change my room upgrade. I can see park forest view. Thank you
2017 年 8 月に 1 泊滞在
Mon Regency hotelからの返信 (投稿日 : 2017 年 9 月 5 日)
Dear Sir Thanks for your information We will arrange the room as your request Best regards

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2017 年 8 月に 5 泊滞在
Thanks for staying with us. We appreciate your feedback!

6/10 (普通)

HIDEO

良かった点 : 清潔度
夕食に困る周辺環境のホテル
お湯を溜めて入浴していたら、途中から冷水になって、そのまま温水にならなかった。朝食ビュッフェのメニューが少なすぎる。また、温野菜がほとんどない。周辺にまともなレストランがないので、一日は夕食抜き、後一日はサンドイッチを買って帰りました。残りの日程は出先での会食だったのでまともな夕食が食べられました。

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス
気になった点 : 客室の快適度
スタッフが親切なホテル
清潔できれいでしたが水回りが残念でした。水がトイレまで流れ出てました。 あと石鹸の数、キーカードの枚数を増やして欲しかったです。 朝食もやる気がないスタッフがいるのか、常に100%料理がなかったです。補充がされない時もありました。

6/10 (普通)

宿泊されたお客様

気になった点 : スタッフとサービス
コストパフォーマンスは良いと思います。
タイトルのようにコストパフォーマンスは良いと思います。ただ、値段なりの所はあります。 気になった所を少し まず、ホテルのスタッフは、お世辞にも愛想があるとは言えません。チェックイン自体はスムーズにしてくれましたが、初めて使うにも関わらず、全くなんの説明もなし。これにはちょっとビックリでした。 客室は値段の割には良いと思います。ただ、水回りは建物自体の古さが有って余り綺麗とは言えないのと、多分お湯を貯水している関係だと思いますが、途中から温水では無くなってしまいました。長めのシャワーは出来ません。朝食は値段を考えるとこんなものかと思いますが、余り期待はしない方が良いかと…
客室
Mon Regency hotelからの返信 (投稿日 : 2017 年 6 月 14 日)
Dear Mr Anonymous Thank you very much for your comment to our hotel We hope to see you next time Best regards

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
General Managerからの返信 (投稿日 : 2017 年 1 月 20 日)
thanks

2/10 (非常に不満)

宿泊されたお客様

出張
気になった点 : 清潔度、施設のコンディションと設備
Pro: the pictures of the rooms on the websites looks amazing. Con: the rooms does not resemble the pictures. Bathroom was moulding and urgently needs repair. Was not a 4 star hotel, service, quality, price etc.. was more like a one and half star hotel at best. Very disappointed
2020 年 1 月に 1 泊滞在
Monregencyからの返信 (投稿日 : 2020 年 2 月 20 日)
Thank you very much for taking your precious time to give us feedback regarding your recent stay at our Mon Regency hotel. Once again we truly appreciate your comments and we look forward to welcoming you back soon.

8/10 (良い)

Alessia

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2019 年 12 月に 2 泊滞在
Monregencyからの返信 (投稿日 : 2020 年 2 月 20 日)
Thank you very much for taking your precious time to give us feedback regarding your recent stay at our Mon Regency hotel. Once again we truly appreciate your comments and we look forward to welcoming you back soon.

10/10 (非常に良い)

Saud

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 11 月に 2 泊滞在

10/10 (非常に良い)

Seun Yoon

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 11 月に 4 泊滞在
Monregencyからの返信 (投稿日 : 2019 年 12 月 12 日)
Thank you very much for taking your precious time to give us feedback regarding your recent stay at our Mon Regency hotel. Once again we truly appreciate your comments and we look forward to welcoming you back soon. Best regards

8/10 (良い)

sheng chih

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
商務住宿
早餐選項有點少,房間內部還不錯,CP值算高 房間裡還有小桌子跟椅子可以看到路上的風景
2019 年 10 月に 1 泊滞在
Monregencyからの返信 (投稿日 : 2019 年 12 月 12 日)
Thank you very much for taking your precious time to give us feedback regarding your recent stay at our Mon Regency hotel. Once again we truly appreciate your comments and we look forward to welcoming you back soon. Best regards

4/10 (不満)

WYNoh、Korea

出張
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
기대까지하고간건아니었지만대체로건물이나시설이오래되어서찌든때묻은곳이많더군요.화장실전체가그렇고변기의수동비데는쓰지도않았지만최악이었습니다.커피포트도관리하지않는것같고,더욱이입실했을때쓰레기통이비워져있질않았습니다.나머지는평타정도..?그리고이용후기들중에소음이있다고했는데소홀히본걸조금후회했습니다.자는거예민한분들은고려할만한상황입니다.밤늦게까지주변음악소리가쿵쿵울립니다.그리고조식은그냥저냥특별히맛있는거없고요,허기만채우시면됩니다.직원들도평범했지만짐들어주는직원은팁을바라는거같더라구요.엘리베이터도많이좁아요.여긴중궈어사람들이많이와서그런지로비가시끌벅적했어요.이상생각나는대로끄적여봤네요.
2019 年 10 月に 1 泊滞在
Monregencyからの返信 (投稿日 : 2019 年 12 月 12 日)
Thank you very much for taking your precious time to give us feedback regarding your recent stay at our Mon Regency hotel. Once again we truly appreciate your comments and we look forward to welcoming you back soon. Best regards

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 8 月に 1 泊滞在
Monregencyからの返信 (投稿日 : 2019 年 9 月 7 日)
Thank you very much for taking your precious time to give us feedback regarding your recent stay at our Mon Regency hotel. Once again we truly appreciate your comments and we look forward to welcoming you back soon. Best regards

8/10 (良い)

john

家族旅行
良かった点 : スタッフとサービス
Hotel is OK condition. But good price for location.
2019 年 7 月に 1 泊滞在
Monregencyからの返信 (投稿日 : 2019 年 8 月 24 日)
Thank you very much for taking your precious time to give us feedback regarding your recent stay at our Mon Regency hotel. Once again we truly appreciate your comments and we look forward to welcoming you back soon. Best regards

6/10 (普通)

narae、korea

気になった点 : 清潔度、施設のコンディションと設備
하루잠만자는건 보통
하노이 경유라 잠만 잔다고 생각하고 예약. 하노이공항서도 많이 떨어져 있고 엄청시끄러워요. 가성비 생각하고 와서 4만원 대비 전 보통인거 같아요.
2019 年 6 月に 1 泊滞在
Monからの返信 (投稿日 : 2019 年 6 月 12 日)
Thank you very much for taking your precious time to give us feedback regarding your recent stay at our Mon Regency hotel. Once again we truly appreciate your comments and we look forward to welcoming you back soon. Best regards

4/10 (不満)

宿泊されたお客様

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備、客室の快適度
The staffs are very friendly and good in English. The hotel itself is old, the water pumping system is not good, only little water came out when we shower. It’s very difficult to plug in the electricity plug that I have to try every plugs in our room to see which works. We lived close to the park, and the sound of people playing music when excercising woke us up every morning at around 6. The local area is really local but safe to work around.
2019 年 4 月に 2 泊滞在
Monregencyからの返信 (投稿日 : 2019 年 6 月 13 日)
Dear Sir/madam Thank you very much for taking your precious time to give us feedback regarding your recent stay at our Mon Regency hotel. Once again we truly appreciate your comments and we look forward to welcoming you back soon. Best regards

6/10 (普通)

SBF

グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The lift is too small.... can only take 2 persons with 2 medium size baggage.
2019 年 3 月に 2 泊滞在
monからの返信 (投稿日 : 2019 年 4 月 30 日)
Thank you very much for taking your precious time to give us feedback regarding your recent stay at our Mon Regency hotel. Once again we truly appreciate your comments and we look forward to welcoming you back soon. Best regards

4/10 (不満)

KIDONG

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Transfered to another hotel which has no window.
I understanded why this hotel has bad review. I booked two nights with this hotel through Hotels.com but they said they have only one night in their system. They transferred me to another hotel and the hotel room was small and has no window. I do not recommend to book this hotel.
2019 年 3 月に 2 泊滞在
Monからの返信 (投稿日 : 2019 年 4 月 8 日)
Thank you very much for taking your precious time to give us feedback regarding your recent stay at our Mon Regency hotel. Once again we truly appreciate your comments and we look forward to welcoming you back soon. Best regards

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
전반적으로 가격대비 괜찮았다 위치는 올드쿼터에서 조금 떨어져있지만 워낙 택시비가 저렴해 그랩을 이용해 택시타고 다니니 괜찮았다 와이파이가 가끔 느려질때가 있긴 했지만 베트남 어딜가도 와이파이가 많이 빠른 곳은 못본듯 실내화는 일회용이 아니어서 조금 찝찝했고 주변에 큰 차들이 지나갈때마다 그런건지 종종 진동으로 인해 창문이 떨어져나갈듯 시끄러운 소리가 났다
2019 年 1 月に 3 泊滞在
Monregencyからの返信 (投稿日 : 2019 年 1 月 17 日)
Thank you very much for taking your precious time to give us feedback regarding your recent stay at our Mon Regency hotel. Once again we truly appreciate your comments and we look forward to welcoming you back soon. Best regards

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス、客室の快適度
위치가 좋아서, 호안끼엠 주변을 관광하기에 정말 좋아요. 4성급 치고, 시설이 그렇게 좋진 않지만, 편안히 묵을수 있었어요.
2019 年 1 月に 1 泊滞在
Monregencyからの返信 (投稿日 : 2019 年 1 月 7 日)
Thank you very much for taking your precious time to give us feedback regarding your recent stay at our Mon Regency hotel. Once again we truly appreciate your comments and we look forward to welcoming you back soon. Best regards

10/10 (非常に良い)

Gustaf

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Bra område
Fint och fräscht med nära till det mesta
2018 年 12 月に 2 泊滞在
Monregencyからの返信 (投稿日 : 2019 年 1 月 6 日)
Thank you very much for taking your precious time to give us feedback regarding your recent stay at our Mon Regency hotel. Once again we truly appreciate your comments and we look forward to welcoming you back soon. Best regards

8/10 (良い)

W&W、Frankfurt, GER

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Little bit far from the airport (450K VND for Taxi), but very good located closed to the old town/market.
2018 年 12 月に 1 泊滞在
Monregencyからの返信 (投稿日 : 2019 年 1 月 4 日)
Thank you very much for taking your precious time to give us feedback regarding your recent stay at our Mon Regency hotel. Once again we truly appreciate your comments and we look forward to welcoming you back soon. Best regards

2/10 (非常に不満)

宿泊されたお客様

気になった点 : スタッフとサービス
2018 年 12 月に 1 泊滞在
mからの返信 (投稿日 : 2018 年 12 月 27 日)
Thank you very much for taking your precious time to give us feedback regarding your recent stay at our Mon Regency hotel. Once again we truly appreciate your comments and we look forward to welcoming you back soon. Best regards

8/10 (良い)

Paul、Calgary

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Good location on major road. Not too noisy. Within walking distance to lake, market and other attractions. Good size room and bathroom, with lots of hot water and good water pressure. Very good breakfast with lots of choices. Front desk staff were not overly friendly. Checkout is at 12:00, whereas Expedia lists 12:30. This should be corrected as we had to check out at 09:00 instead of 12:30 after our walk. Restaurant was OK. Some confusion about menu poster. It gave the impression that we would get a free drink with the meal, however this was only with the combo. This was not mentioned. We were given access to te room at 12:00, which was really appreciated.
2018 年 11 月に 1 泊滞在
Monregencyからの返信 (投稿日 : 2018 年 12 月 7 日)
Thank you very much for taking your precious time to give us feedback regarding your recent stay at our Mon Regency hotel. Once again we truly appreciate your comments and we look forward to welcoming you back soon. Best regards

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 10 月に 2 泊滞在
Monregencyからの返信 (投稿日 : 2018 年 11 月 10 日)
Thank you very much for taking your precious time to give us feedback regarding your recent stay at our Mon Regency hotel. Once again we truly appreciate your comments and we look forward to welcoming you back soon. Best regards

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nord for den gamle bydel
God beliggenhed, og meget hurtig indcheckning. Kun en enkelt og meget langsom elevator. Morgenmaden var meget simpel, men ok. Beliggenheden er ganske fin, og man kan gå ned i den gamle bydel på under 10 minutter
2018 年 11 月に 1 泊滞在
Monregencyからの返信 (投稿日 : 2018 年 11 月 10 日)
Thank you very much for taking your precious time to give us feedback regarding your recent stay at our Mon Regency hotel. Once again we truly appreciate your comments and we look forward to welcoming you back soon. Best regards

6/10 (普通)

shlomo、bacalar lagoon

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Take another hotel for this price.
During our stay there were several problems: First of all, the condition of the rooms is inferior. There was a power outage almost all day. And the height of the audacity is that the staff and receptionist lied to us and said there was electricity (when we saw her computer didn’t work because of the power outage).
2018 年 9 月に 1 泊滞在
Monregencyからの返信 (投稿日 : 2018 年 10 月 9 日)
Thank you very much for taking your precious time to give us feedback regarding your recent stay at our Mon Regency hotel. Once again we truly appreciate your comments and we look forward to welcoming you back soon. Best regards

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 客室の快適度
Centrally located with a good staff and nice breakfast included with room. Rooms are large with comfortable beds and chairs. Enjoyed the stay.
2018 年 8 月に 2 泊滞在
Monregency hotelからの返信 (投稿日 : 2018 年 8 月 15 日)
Thank you very much for taking your precious time to give us feedback regarding your recent stay at our Mon Regency hotel. Once again we truly appreciate your comments and we look forward to welcoming you back soon. Best regards

8/10 (良い)

Rosita

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good hotel, great staff, bad breakfast
Great hotel. Staff were extremely lovely. Breakfast not so good. Location is ok, not the best.
2018 年 7 月に 1 泊滞在
Monregency hotelからの返信 (投稿日 : 2018 年 8 月 15 日)
Thank you very much for taking your precious time to give us feedback regarding your recent stay at our Mon Regency hotel. Once again we truly appreciate your comments and we look forward to welcoming you back soon. Best regards

10/10 (非常に良い)

Young Chang

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
호텔객실에 문제가 있다고 옆에 있는 Superhotel로 옮기라고 함 불편한 기억였습니다
Monregency hotelからの返信 (投稿日 : 2018 年 5 月 6 日)
Thank you very much for taking your precious time to give us feedback regarding your recent stay at our Mon Regency hotel. Once again we truly appreciate your comments and we look forward to welcoming you back soon. Best regards

8/10 (良い)

Jennifer

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Great value for money
Check in was a breeze. I had booked on hotels.com so everything was pre-paid. They took copies of our passports and no credit card was required for incidentals. This is a great location in the Old Quarter. Be aware, it’s on a busy street so you’ll hear honking all through the day and a bit at night. Bed was very comfy and I love all the extra pillows. Bathroom was decent although it did run out of hot water fast so take quick showers. The floors are wooden instead of carpet and they provide rubber slippers but I didn’t want to use them. WiFi speed - pretty fast and there is a safe to keep your valuables. They offer complimentary water and coffee above the refrigerator, amenities such as shampoo, shower gel and lotion. This hotel isn’t super fancy but for the price, it was a great deal. Walls are pretty thin so you can hear the neighbors. Large breakfast buffet - had a variety of foods from traditional American to Vietnamese such as egg rolls, pho and noodles! My only complaint is that after coming back from Halong Bay tour, we were hungry and walked into the restaurant at 9:30. The restaurant closes at 10pm. They told us they were closed - pretty sure they were just being lazy.
2018 年 2 月に 2 泊滞在
Monregency hotelからの返信 (投稿日 : 2018 年 3 月 5 日)
Thank you very much for taking your precious time to give us feedback regarding your recent stay at our Mon Regency hotel. Once again we truly appreciate your comments and we look forward to welcoming you back soon. Best regards

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2018 年 1 月に 3 泊滞在
Monregency hotelからの返信 (投稿日 : 2018 年 3 月 5 日)
Thank you very much for taking your precious time to give us feedback regarding your recent stay at our Mon Regency hotel. Once again we truly appreciate your comments and we look forward to welcoming you back soon. Best regards

10/10 (非常に良い)

kwangsun

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
몬 리젠시 가격 대비 최고 수준 서비스
아주 만족했습니다. 깨끗한 청소, 친절한 서비스를 받아 모처럼 힐링 여행을 하였습니다.
2018 年 1 月に 12 泊滞在
Monregency hotelからの返信 (投稿日 : 2018 年 3 月 5 日)
Dear Sir Thank you very much for taking your precious time to give us feedback regarding your recent stay at our Mon Regency hotel. Once again we truly appreciate your comments and we look forward to welcoming you back soon. Best regards

8/10 (良い)

Ferran

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Just alright.
2017 年 12 月に 3 泊滞在
Monregency hotelからの返信 (投稿日 : 2018 年 1 月 9 日)
Thank you very much for taking your precious time to give us feedback regarding your recent stay at our Mon Regency hotel. Once again we truly appreciate your comments and we look forward to welcoming you back soon. Best regards

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Solid 4 star.
A solid 4 star hotel. Very good free breakfast buffet. The only negative side was the low water pressure in the showerhead.
2017 年 12 月に 3 泊滞在
Monregency hotelからの返信 (投稿日 : 2018 年 1 月 9 日)
Thank you very much for taking your precious time to give us feedback regarding your recent stay at our Mon Regency hotel. Once again we truly appreciate your comments and we look forward to welcoming you back soon. Best regards

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2017 年 12 月に 1 泊滞在
Thank you very much for taking your precious time to give us feedback regarding your recent stay at our Mon Regency hotel. Once again we truly appreciate your comments and we look forward to welcoming you back soon. Best regards

8/10 (良い)

dylan 、vancouver

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Nice hotel
The hotel location is central to lots of cool stuff to see. The hotel and the room was comfortable. The front desk staff were accommodating and friendly.The breakfast was a disappointment both days. The staff weren't prompt on replenishing coffee tea and other essential breakfast stuff.
2017 年 12 月に 2 泊滞在
Monregency hotelからの返信 (投稿日 : 2017 年 12 月 18 日)
Thank you very much for taking your precious time to give us feedback regarding your recent stay at our Mon Regency hotel. Once again we truly appreciate your comments and we look forward to welcoming you back soon. Best regards

10/10 (非常に良い)

Tuong

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The hotel was full by the time I checked in regardless of my booking! They rent another room in another hotel for me for the first night. It was not as good.
2017 年 12 月に 3 泊滞在
Thank you very much for taking your precious time to give us feedback regarding your recent stay at our Mon Regency hotel. Once again we truly appreciate your comments and we look forward to welcoming you back soon. Best regards

4/10 (不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Our room was very noisy and smelled of dampness! Also the bathroom was quite dirty!
2017 年 11 月に 1 泊滞在
Thank you very much for taking your precious time to give us feedback regarding your recent stay at our Mon Regency hotel. Once again we truly appreciate your comments and we look forward to welcoming you back soon. Best regards

8/10 (良い)

Barbara

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2017 年 11 月に 2 泊滞在
Thank you very much for taking your precious time to give us feedback regarding your recent stay at our Mon Regency hotel. Once again we truly appreciate your comments and we look forward to welcoming you back soon. Best regards

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2017 年 11 月に 2 泊滞在
Thank you very much for taking your precious time to give us feedback regarding your recent stay at our Mon Regency hotel. Once again we truly appreciate your comments and we look forward to welcoming you back soon.

8/10 (良い)

shak、london

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Clean hotel, just a little far from town
Bit of a trek into town if you're looking for bars & restaurants - but rooms are good size and clean
2017 年 10 月に 1 泊滞在
Monregency hotelからの返信 (投稿日 : 2017 年 11 月 24 日)
Thank you very much for taking your precious time to give us feedback regarding your recent stay at our Mon Regency hotel. Once again we truly appreciate your comments and we look forward to welcoming you back soon.

6/10 (普通)

宿泊されたお客様

気になった点 : スタッフとサービス
Airport transfer not arranged.
I had responded to an email requesting flight details for airport transfer. When we arrived at the international airport no one was available. Airport Info desk called motel to be told this was not arranged as it was not included. It was a further disappointment to be told by staff when we arrived they were sorry for the mix up, acknowledging they may have missed making this booking. We were offered a variety of rooms. And once we were settled a plate of fruit arrived with a call from reception advising again their apology for the omission in arranging the transfer.
2017 年 9 月に 3 泊滞在
Thank you for staying with us We appreciate your comments

10/10 (非常に良い)

Mary、Sydney

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lovely hotel on edge of old town
Friendly,lovely,helpful staff that made me feel welcome and safe traveling solo
2017 年 9 月に 2 泊滞在
Monregency hotelからの返信 (投稿日 : 2017 年 10 月 18 日)
Thanks for staying with us. We appreciate your feedback!

10/10 (非常に良い)

Nuno

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Do Bom e do Mau
Hotel com muito boas condições. Piscina muito agradável. Pequeno almoço devia ser melhorado. Abandonei o Saigon Hotel (por falta de limpeza no quarto/village que me atribuíram)) e reservei uma noite neste hotel - estava em promoção e foi uma excelente opção (relação qualidade-custo). Massagem no hotel não recomendo - massagista propõe "room- massagem com fim feliz" e EXIGE tips, coisa que nunca me tinha acontecido.
2017 年 8 月に 1 泊滞在
Thank you very much for taking your precious time to give us feedback about your recent stay at our Mon Regency hotel. Once again we truly appreciate your comments and we look forward to welcoming you back soon. Best regards

8/10 (良い)

Jeppe

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2017 年 8 月に 1 泊滞在
Thanks for staying with us. We appreciate your feedback!