Family Suite, City View | Minibar, in-room safe, desk, blackout drapes
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Reviews of Lenid De Ho Guom Hotel

3 out of 5
Lenid De Ho Guom Hotel
38 Hai Ba Trung, Hanoi

Reviews

7.0

Good

Rating 10 - Excellent. 5 out of 20 reviews" "
Rating 8 - Good. 5 out of 20 reviews" "
Rating 6 - Okay. 7 out of 20 reviews" "
Rating 4 - Poor. 0 out of 20 reviews" "
Rating 2 - Terrible. 3 out of 20 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

8.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Anurag

Stayed 4 nights in Jan 2020

10/10 Excellent

Gary D.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The 6 foot long ...35 kl box
The management is excellent. Ms. Mai helped me solved the problems and logistics for tranporting a huge box...in the end the cheerful doorman and the actual manager hauled it outside in the rain and loaded it on top of a vehicle for me. They all go out of there way to help in anyway. Stayed there several times before...alway great, well appointed rooms, a breakfast included that cant be beat. Ill be staying there again : )
Stayed 2 nights in Jan 2020
Response from Chi Nguyen on Jan 7, 2020
Thank you so much for your review about your experience at our hotel. We are delighted that you enjoyed your stay and we really look forward to welcoming you at our hotel again.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ở gần trung tâm, Khách sạn sạch đẹp khang trang, trang thiết bị tốt.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Stayed 5 nights in Feb 2019

6/10 Okay

Felix

Good
Location is good. Near Hoan Kiem Lake area
Stayed 1 night in Dec 2018
Response from Hoa Duong (Ms) on Jan 4, 2019
Thank you for your kind feedback to our Hotel. We highly appreciate your review and looking forward to welcoming you back to Lenid De Ho Guom Hotel!

2/10 Terrible

Alex, Houston

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY THERE there...very cheap hotel but expensive..unfriendly staffs...my wife is still scaring about room electric when she was used hairs dresser in bath room..OMG ( it was burned with horrible smells).Breakfast is not buffet like every hotels ...so poor food quality ..it opens at 6h30 but when we came down to get break fast at 6h45 but staffs told us food not ready ...need to wait laters.very BAD QUALITY HOTEL/...take before book this suck hotel.

8/10 Good

Joseph, shakopee

Liked: Cleanliness, staff & service, room comfort
stayed a few days here
Great staff.

10/10 Excellent

Mark, Buffalo NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, great value, clean, small
this is a very small hotel - room very small - location fantastic - right in the middle of Hanoi - bed good, shower and toilet in same room so floor around toilet get wet w shower. internet good, staff super helpful. a great value if you plan to use room for sleep and shower for one person. I rented the smallest and least expensive room. they have larger ones.

8/10 Good

Chris, Orlando FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comparable to the $120/night rooms down the street
It is almost as nice the Conifer Hotel which we stayed at with our tour previous to the Ho Guom. The lights were not on in the hallway when we came back at night but it wasn't a big deal. The only problem we had was the shower head would not stay on without a piece of paper wedged under the knob. Minor inconveniences for being $70 cheaper than our previous hotel in the same area. I would stay again anytime.

10/10 Excellent

manuel, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location”; “Fantastic service”
Staff are friendly and helpful. Rooms are clean, but small. Although for the price is apparently normal in Hanoi. Breakfast included in room rate has some selections and includes a main dish, a drink, fruit and yogurt. Has free wifi in rooms as well as computers on main floor for guests to use. Just on south end of Hoan Kiem lake, 10 min walk to old district.

6/10 Okay

Verified traveler

Liked: Cleanliness

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
พนักงานไม่ค่อยต้อนรับซักเท่าไหร่ , ในห้องกลิ่นบุหรี่ค่อนข้างแรง
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness
1人旅
総合的には満足です。

2/10 Terrible

りょうさん, 東京

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
悪すぎました
市内にありミニバスへのアクセスはいいそれだけです。空港への迎えを頼んだのに来ていないし、バスとトイレの仕切りがなくシャワーをあびればトイレは水浸し！朝食はブッフェと思いきやメニュー（３，４つ）中から選ぶしかなく、そこにバナナ１本ヨーグルト、コヒーか紅茶がついていました。 部屋の広さは２人で泊まるには十分でしたが。 お勧めできません。

6/10 Okay

華, 東京

Liked: Staff & service
Disliked: Property conditions & facilities
まあまあです
日本人の口コミがなかったのですが、仕事場の近くということで予約しました。 ホエンキム湖の（地図で言えば下側）近くですが、近くに飲食店が少なく、女性の方、短期滞在の方にはお勧めしません。 朝食もお味は良いのですが、ビュッフェはお客さんが多い日だけで（週末ということではなく）、ホーとかお粥とかトーストのセットです。ベトナムでこの内容で3000円はどうなんでしょう?? ホテルの人は親切ですがで英語は少しだけ話せます。夜はホテル入口がオレンジ色のネオン囲まれていて、送ってくれた同僚が歌舞伎町?!?!?と言ったので、そんな感じです。 特に悪くはありませんが、もう泊まらないでしょう。

6/10 Okay

Verified traveler

Liked: Cleanliness
Quiet, good location
Room was a bit dark. But nice and quiet. Bathroom clean, but a bit small, so everything in the bathroom gets wet when you take a shower. Good location, just two blocks from the lake, easy to find.

8/10 Good

Philippe , Oullins

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel bien placé
Hôtel pas trop cher idéalement placé dans le quartier français avec personnel très gentil et serviable. Gardent les valises quand on fait un trek ou autre: très pratique.

6/10 Okay

ベトナム自由旅行, 横浜市

Disliked: Room comfort
夜遅くの到着に便利
ハノイに夜到着の宿泊に便利。シャトルバスの発着所から１ブロック、徒歩５分弱なのでタクシーに乗らないで行ける。朝食は１０種類ほどのメニューから選択。フルーツやヨーグルトも付いておいしい。その他は特筆なし。

2/10 Terrible

bora, seoul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
too dirty,
room was too dirty, there is a lot of hair on the bed, when I first came.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort