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King Palace Hotel & Spa

3.0 star property
Comfortable Hanoi hotel in Old Quarter with full-service spa

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for King Palace Hotel & Spa

Reception
Front of property
Deluxe Double or Twin Room | Minibar, in-room safe, desk, soundproofing
Breakfast served
Reception
Reviews
6.6

Popular amenities

  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning

Check out the area

Map
Hanoi, 45 Hang Bong, Hoan Kiem
  • Popular LocationHanoi Old Town Night Market6 min walk
  • Popular LocationHoan Kiem Lake8 min walk
  • Popular LocationHanoi Opera House17 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)42 min drive
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Room options

View all photos for City Double Room, City View

City Double Room, City View | Minibar, in-room safe, desk, soundproofing

City Double Room, City View

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Bathrobes
Hair dryer
Rainfall showerhead
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Minibar, in-room safe, desk, soundproofing

Deluxe Double or Twin Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Bathrobes
Hair dryer
Rainfall showerhead
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, soundproofing

Family Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Bathrobes
Hair dryer
Rainfall showerhead
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | View from room

Superior Double or Twin Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Bathrobes
Hair dryer
Rainfall showerhead
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for City Room

City Room | Minibar, in-room safe, desk, soundproofing

City Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Bathrobes
Hair dryer
Rainfall showerhead
Private bathroom
  • Sleeps 3
  • 1 Large Twin Bed and 1 Queen Bed

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About the neighborhood

Hanoi

Located in Hanoi, King Palace Hotel & Spa is in the business district. Hanoi Old Town Night Market and Dong Xuan Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or Hanoi Indoor Games Gymnasium.
Visit our Hanoi travel guideOpens in a new window

What's nearby

  • St. Joseph's Cathedral of Hanoi - 4 min walk
  • Hanoi Old Town Night Market - 6 min walk
  • Hoan Kiem Lake - 8 min walk
  • Dong Xuan Market - 11 min walk
  • Hanoi Opera House - 17 min walk

Getting around

  • Hanoi Railway Station - 15 min walk
  • Noi Bai Intl. Airport (HAN) - 41 min drive

Restaurants

  • Chất Coffee & Drinks - 1 min walk
  • Mỳ Phố - 1 min walk
  • Trung Nguyên Coffee - 1 min walk
  • Blackbird Coffee - 2 min walk
  • Ngoam - 2 min walk

About this property

King Palace Hotel & Spa

Hotel near Hoan Kiem Lake
St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market are located near King Palace Hotel & Spa, which provides dry cleaning/laundry services, a full-service spa, and a restaurant. Treat yourself to a massage or other spa services. In addition to a snack bar/deli, guests can connect to free in-room WiFi.
Other perks include:
  • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and a front-desk safe
  • Multilingual staff, a 24-hour front desk, and smoke-free premises
  • Luggage storage, a porter/bellhop, and tour/ticket assistance
Room features
All guestrooms at King Palace Hotel & Spa offer comforts such as air conditioning and bathrobes, as well as amenities like late night room service and free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and bidets
  • Flat-screen TVs with cable channels
  • Refrigerators, electric kettles, and daily housekeeping

Languages

Chinese (Mandarin), English, French, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (VND 114,000 per day)

Food and drink

  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 456000 per vehicle (one way)
  • Self parking fee: VND 114000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

King Palace Hotel Hanoi
King Palace Hanoi
7S Hotel King Palace Spa
King Palace Hotel & Spa Hotel
King Palace Hotel & Spa Hanoi
King Palace Hotel & Spa Hotel Hanoi

Frequently asked questions

Is King Palace Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at King Palace Hotel & Spa?

Self parking is available for VND 114000 per day.

What time is check-in at King Palace Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at King Palace Hotel & Spa?

Check-out is at noon.

Does King Palace Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 456000 per vehicle applies.

Where is King Palace Hotel & Spa located?

Located in Old Quarter, this spa hotel is within a 5-minute walk of Hang Da Market and St. Joseph's Cathedral of Hanoi. Hoan Kiem Lake and Hanoi Old Town Night Market are also within 10 minutes. Hanoi Railway Station is 15 minutes by foot and Hanoi Long Bien Station is 17 minutes.

King Palace Hotel & Spa Reviews

Reviews

6.6
Rating 10 - Excellent. 4 out of 14 reviews" "
Rating 8 - Good. 3 out of 14 reviews" "
Rating 6 - Okay. 2 out of 14 reviews" "
Rating 4 - Poor. 3 out of 14 reviews" "
Rating 2 - Terrible. 2 out of 14 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

3.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Mai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room damp& smell bad. They had elevator only from second floor
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Power kept going out, hair dryer doesnt work. The room always felt damp, not comfortable at all. Location was the only positive.
Stayed 3 nights in Dec 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Amenities, property conditions & facilities
Hotel was in a average condition and the bathroom leaked due to the silicon at the bottom of the shower having detoriated and it Laming across the floor. Bathroom was like this when we moved in. Had to explain what was going on to staff. Strange odour coming from bathroom and different tones of the day like garlic chives. Hotel check in after hours tried to charge me for my booking even though I had prepaid through Lastminute. Most disappointing was the state of the breakfast area. Two warmer trays poked in the back of a small room with cords everywhere, broken tiles on the floor, the two smallest cereal jars I have ever see and they were never refilled the five mornings I stayed there. Cordial instead of juice. At least there was always some cut fruit so that was good. Good location if you want to be close to the old quarter for eating and going out to Beer Corner. Be warned finding a remotely western breakfast around here is hard work. Food really kicks off in the evening.
Stayed 5 nights in Apr 2019

6/10 Okay

MARTIN, London

Mr. Not Happy.
In all honesty I was a little disappointed with the hotel. The staff were very friendly and quite helpful. However, my 5.30am alarm call arrived at 6.05am, the shower pressure was non-existent,the temperature was boiling on all settings and the A/C not great. I woke at 3.45am because of the outside noise. Was it value for money??? The jury is still out.
Stayed 1 night in Nov 2018

8/10 Good

James, Hoi an Vietnam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff was very helpful and the rooms were simple but clean.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, professional and courteous. Helped me with things I needed. Quiet and peaceful.
Stayed 9 nights in Sep 2018

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, very accomodating to our needs
The room was great, the employees were so friendly and helpful, and the location was ideal. The hotel responded to messages about getting a driver in a very timely manner and were very courteous. Our room was clean, comfortable, and quiet. Breakfast was delicious! Definitely consider staying here.
Stayed 1 night in Jun 2018

2/10 Terrible

匿名, Japan

Disliked: Cleanliness, amenities, property conditions & facilities
バスルームの天井から水が漏れていてバスルームの床は常に濡れていた。水漏れの為部屋中湿度は凄くベッドのシーツも湿っていて気持ち悪かったです。 ホテルの隣で工事をしており朝7時前に工事の音が凄く凄くリラックスできませんでした。 チェックアウト後も荷物を預けたのですが管理もずさんでした。
Stayed 1 night in Dec 2019

8/10 Good

Morten

Liked: Cleanliness, staff & service
Central hotel with good service
Great beds and cozy interior. Door to bathroom could not close. Very sweet people and good service. There were construction going on outside our room, maybe check og this is still the case, they started early and ended late. Had a hot Stone massage, it was great!
Stayed 2 nights in Dec 2018

6/10 Okay

Kim

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2018