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Gem Premier Hotel & Spaの概要

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Featured Image
1 bedroom, down comforters, minibar, in-room safe
1 bedroom, down comforters, minibar, in-room safe
View from Room
1 bedroom, down comforters, minibar, in-room safe
VIP Access

Gem Premier Hotel & Spa

3.5 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • WiFi 無料
  • 冷房
  • スパ
  • レストラン
  • ジム
  • ビジネスサービス

Cleaning and safety practices

  • 消毒・除菌剤で清掃
  • 手指消毒剤を提供
  • 感染予防用品

周辺ガイド

    人気の観光スポットSt. Joseph's Cathedral徒歩 2 分
    人気の観光スポットHoan Kiem Lake徒歩 8 分
    人気の観光スポットHanoi Opera House徒歩 16 分
    空港Hanoi (HAN-Noi Bai Intl.)車で 24 分

Choose dates to view prices

ファミリー スイート シティビュー (Junior - 1 queen bed, 1 single bed)

  • 28 ㎡
  • シティ ビュー
  • 定員 3 名
  • クイーンベッド 1 台およびセミダブルベッド 1 台

シニア スイート シティビュー

  • 25 ㎡
  • シティ ビュー
  • 定員 2 名
  • セミダブルベッド 2 台 または クイーンベッド 1 台

プレジデンシャル スイート クイーンベッド 1 台 バルコニー (Church View)

  • 28 ㎡
  • シティ ビュー
  • 定員 2 名
  • クイーンベッド 1 台

エグゼクティブ スイート キングベッド 1 台ソファーベッド付き シティビュー

  • 30 ㎡
  • シティ ビュー
  • 定員 2 名
  • キングベッド 1 台およびダブルソファーベッド 1 台

ファミリー スイート シティビュー (Executive)

  • 33 ㎡
  • シティ ビュー
  • 定員 3 名
  • キングベッド 1 台, シングルベッド 1 台およびシングルソファーベッド 1 台

ジュニア スイート

  • 22 ㎡
  • 定員 2 名
  • ダブルベッド 1 台 または シングルベッド 2 台

このエリアについて

Hanoi

Located on a river, Gem Premier Hotel & Spa is in Hoan Kiem neighborhood and is connected to a shopping center. Hanoi Opera House and Thang Long Water Puppet Theatre are cultural highlights, and travelers looking to shop may want to visit Hang Gai Street and Dong Xuan Market. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or Hanoi Indoor Games Gymnasium. Take an opportunity to explore the area for outdoor excitement like ecotours.
Popular Location

周辺情報

  • St. Joseph's Cathedral - 徒歩 2 分
  • Hang Gai Street - 徒歩 5 分
  • Dong Kinh Nghia Thuc Square - 徒歩 8 分
  • Hoan Kiem Lake - 徒歩 8 分
  • Hanoi Opera House - 徒歩 16 分

交通案内

  • Hanoi Railway Station - 16 min walk
  • Noi Bai Intl. Airport (HAN) - 24 min drive

レストラン

  • Where to eat
  • Au Co Mother restaurant – Garden-view restaurant offering Vietnamese cuisine. Serves breakfast, brunch, lunch, dinner, and light fare daily, happy hour available. Open 24 hours, reservations required. Kids' menu available.

この施設について

Gem Premier Hotel & Spa

3.5-star hotel with a shuttle to the slopes
After a day on the slopes, return to Gem Premier Hotel & Spa to dine at the restaurant, drink at the bar/lounge, or relax in a full-service spa. All 50 soundproofed rooms provide free WiFi, free wired Internet, and minibars. Comforts include pillow menus and down comforters, and guests will also find conveniences like living rooms and dining areas.
Gem Premier Hotel & Spa offers 50 air-conditioned accommodations with minibars and safes. These individually decorated accommodations have separate living rooms. Beds feature down comforters. A pillow menu is available. 32-inch LED televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include slippers, complimentary toiletries, and hair dryers.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Âu Cơ Beauty Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

施設の設備

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (VND 120000 per day)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 2 km
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Shopping center shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Art gallery
  • Fitness center
  • Full-service spa

Family friendly

  • Babysitting/childcare (surcharge)
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Separate living room
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Vietnamese

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Roll-in shower (select rooms)

More

  • Couples dining
  • Designated smoking areas (fines apply)
  • TV in lobby

部屋の設備

Bedroom

  • Air conditioning
  • Down comforter
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • 32-inch LED TV
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Dining room
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • In-room massage
  • Individually decorated
  • Iron/ironing board (on request)
  • Safe
  • Separate living room
  • Slippers
  • Soundproofing

ポリシー

チェックイン

Check-in from 2:00 PM - 5:30 AM
Early check-in subject to availability
Early check-in fee: VND 599000
Express check-in
Minimum check-in age - 18

チェックアウト

Check-out before noon
Late check-out subject to availability
Late check-out fee: VND 599000
Express check-out

チェックインに関する特記事項

If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

アクセス方法

Staffed front desk

ペット

Pets not allowed

お子様およびエキストラ ベッドのご利用について

Children are welcome
Rollaway/extra beds are available for VND 470000 per day

宿泊施設で利用可能なクレジットカード

重要事項

サービス料

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: VND 577000
  • Christmas Eve (24 December) Gala Dinner per child: VND 37700 (up to 6 years old)

We have included all charges provided to us by the property.

オプションの追加料金

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking fee: VND 120000 per day
  • Early check-in fee: VND 599000 (subject to availability)
  • Late check-out fee: VND 599000 (subject to availability)
  • Rollaway bed fee: VND 470000 per day
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

ご宿泊に際して

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

その他の情報

Guests must transfer via airport shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the cruise terminal, ferry terminal, and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

宿泊施設の別名

Gem Premier Hotel Hanoi
Gem Premier Hotel
Hanoi Gem Boutique
Gem Boutique Hotel Hanoi
Gem Boutique Hanoi
Gem Premier Hanoi
Gem Premier
Gem Boutique Hotel
Gem Premier Hotel Spa
Hanoi Gem Boutique Hotel
Gem Premier Hotel & Spa Hotel
Gem Premier Hotel & Spa Hanoi
Gem Premier Hotel & Spa Hotel Hanoi

よくある質問

4.4
Excellent
Rating 5 - Excellent. 605 out of 881 reviews
5 - Excellent 69%
Rating 4 - Good. 151 out of 881 reviews
4 - Good 17%
Rating 3 - Okay. 66 out of 881 reviews
3 - Okay 7%
Rating 2 - Poor. 31 out of 881 reviews
2 - Poor 4%
Rating 1 - Terrible. 28 out of 881 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

3/5 Okay

Stayed 5 nights in Feb 2020

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
THIS HOTEL IS A DISGRACE....whomever took the pictures deserves some award. Arriving at the hotel the staff seemed pleasant and semi efficient. After we checked in we were lead to our room, I immediately noticed how dirty the hotel was and how the walls were crumbling. We were taken into a room that at superficial glance looked ok but then the surroundings sunk in. Dirt on the walls, dirt on the floors, bed as hard as a rock. The linen smelt and looked like they had used the same linen since the 80’s. The toilet was leaking on the floor. We wanted a drink so went to reception and asked them how to get to the roof top bar (that they use as the primary picture when advertising) only to be told that it was no longer there. We asked them to the fix the toilet and went out. On our return they said it was fixed but when we got back it was still leaking all over the floor. I picked up a towel to soak up the water and the towels smelt as if they had been washed in a cigarette factory
Stayed 4 nights in Dec 2019

3/5 Okay

Business traveler
Disliked: Cleanliness
The facility is older than I expected. The room I stayed in have some furnitures that are very worn out. Towels and pillows can be updated.
Stayed 1 night in May 2019

2/5 Poor

Disliked: Staff & service
Booked into gem and when arrived said the hotel was fully booked and moved us to a lower quality hotel and never compensated for the change.
Stayed 1 night in Dec 2019

3/5 Okay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019