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"The art deco style was great and everything went pretty smoothly. Altogether a generally positive experience. The lobby is one level up from the ground floor, which was confusing at first since there was no sign to indicate that. The front desk staff was very curt at check in, like he’d had a bad day, but was not directly rude. It put a bit of a damper on the excitement of traveling. The room is quite small, though nicely furnished. It was fine for me traveling by myself, but my cousin and her husband found the room very small and had difficulty getting ready for a wedding in such tight quarters. A tip for those who wants scones during their free tea & scone service in the afternoon: go early if you want a scone. They won’t replenish them once they are gone, and the staffer said they go quickly."

"Room was a little small but worked out perfect! Great location."

"Amazing staff. Location and hotel, my room was amazing.would come again and again lol"

"The staff was very helpful and the room was spacious. Great location."

"The rooms were clean and the staff was friendly. "

"I don’t understand the excellent reviews at this hotel. The hotel was in a great location. However the room was very dated and smelled of mildew and mold. Shower was filthy. Furniture was falling apart. Would not stay here again. "

"So good place and so central"

"Great location - great team! Looking forward to our next visit !"

"Very small room w/ a queen bed. Barely moved around the bed. Room was filled with dust... like literally dust everywhere. On the bed lamp, table/desk covered with dust as if no one ever stayed/cleaned there... carpet floor is very sticky and damp... the smell of room was very mouldy... But!!! The location and price are golden. It is located in the center of Chicago downtown and so close to everything. Only 4min walk from red line metro, We walked everywhere. And it is very safe around the hotel even at night. We were busy exploring the city of Chicago so didnt mind of the condition of the room much since we were going to just get some sleep and get out again during the days. It got really cold at night (late Apr.) but the room has no heater, we asked fromt desk to see if we can get extra blankets and staff was so nice to offer us a small portable heater. If you are looking for something affordable, just to lay your head down at night but somewhere close to downtown, pier and riverwalk, this is the place that you need to pick to stay."