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"bed had two different types of pillows — soft and firm. I used both and found that very thoughtful"

"tile in the bathroom wasn’t slippery, which made me feel safe. Water drained well and didn’t pool on the floor"

"receptionist gave me a quick overview of the hotel and offered a city map. It was a simple gesture but really helpful"

"Hotel was lovely and I’d stay there again. What was slightly strange is the hotel is in two parts and this meant leaving the building to go for breakfast in the morning."

"Thank you to the staff for making us feel at home. Your kindness, care, and hospitality meant so much to us. We truly appreciated the warmth and comfort you provided."

"Lovely, very chilled hotel. Nice spa area, very comfortable bed and room, great breakfast. "

"My room and the hotel itself were exceptionally clean. From the moment my business partner and I checked in, the clerk made us feel welcome and was willing to go beyond what was required to help us and see to our comfort. I liked the set-up of the fully-operational bar behind the counter that served as the check-in (etc.) desk. I have never encountered this idea before, but it really worked well. It was easy and convenient to go to the bar and order a beer, glass of wine, mixed drink, or water (etc) then find a seat in the extensive table-seating area on that floor, steps away. There were free espresso/capuccino machines at our disposal 24 hours, and these were great and convenient too. The breakfast (for an economy hotel) was very, very good, plentiful, lots of choices, both hot and cold. We stayed two nights and it was our favorite place to come back to and relax after a busy day. I would stay there again with pleasure. "

"Great location, opposite Münster Haupbahnhof. The room looked like it had recently been decorated and it was done to a good standard. My only criticisms are that the pillows were so soft they affected both mine and my husband's sleep, and that there was no way to stop the maid coming in. We'd rather not have had the maid come in daily. Other than that the room was very good, location ideal and the staff were friendly and helpful. "

"All staff members were pleasant and friendly they could do enough for me had such a pleasant time will definitely book again "