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Reviews of Guest Villa Hakone Yumoto 2F

Guest Villa Hakone Yumoto 2F
300-5-2F, Yumoto, Hakone, Kanagawa-ken

Reviews

9.4

Exceptional

Rating 10 - Excellent. 6 out of 9 reviews" "
Rating 8 - Good. 3 out of 9 reviews" "
Rating 6 - Okay. 0 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 0 out of 9 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020
Response from Guest Villa Hakone Yumoto 2F on Apr 8, 2020
Thank you very much for your excellent review! We hope to see you again in the future, best wishes!

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, amenities
Disliked: Staff & service
管理会社の方の電話対応に関して、内容に不満はありませんが、愛想はないです。 施設の設備に関して、お湯の温度が最高に上げても低く（おそらく40-42度くらい）、改善していただきたい。 部屋は広くてきれいでした。概ね満足です。
Stayed 1 night in Mar 2020
Response from ゲストヴィラ箱根湯本 on Apr 10, 2020
この度は当施設をご利用いただき誠にありがとうございました。概ね満足いただけたとのことですが、今回いただきました貴重なご意見をもとに、より良いサービスを皆様に提供できますよう努めてまいります。

10/10 Excellent

Fung Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Guest Villa Hakone Yumoto 2F on May 11, 2019
I hope to see you back again someday! Thank you for such a wonderful rating!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Pawel on Dec 4, 2018
Thank you very much for positive feedback

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2018
Response from Pawel on Dec 4, 2018
Thank you very much for positive feedback

10/10 Excellent

Wingyee, Hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房子整理，舒適環境。
服務很好可以用信息聯絡確認。房間用品齊全。 環境舒適乾淨。 後面有一間 7-11 便利店。 雖然距車站有些遠。 但整體很好。
Stayed 1 night in Aug 2018
Response from Pawel on Aug 23, 2018
謝謝您的好評價! 我也很高興您喜歡我的公寓, 希望以後還有機會接待您。祝您一切順利, 下次再來玩^^

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hakone Yumoto, a place to discover...
Very nice place, very clean, good place for family...
Stayed 2 nights in Jul 2018
Response from Jun on Aug 9, 2018
Thanks for taking time to leave the review. It is glad to hear had a great time during your stay. Welcome to come back next time! Best regards,

8/10 Good

熊猫, 愛知県

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
湯本温泉街に近い良いロケーションにあるホテルです
湯本温泉街に近い良いロケーションにあるホテルです。対応も良いし施設自体清潔感あるいい空間でした。ちょっと料金は高めですが、また機会があれば利用したいです。
Stayed 1 night in Apr 2018
Response from Guest Villa Hakone Yumoto 2F on May 13, 2019
この度はご宿泊頂き誠にありがとうございました。 心温まる嬉しいレビューありがとうございます。 楽しい時間を過ごされてたのではないかと思います。 また機会がございましたら是非お越し下さいませ。