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Reviews of Stardust Motel

2.5 out of 5
Stardust Motel
1015 Alaska Hwy, Haines Junction, YT

Reviews

7.6

Good

Rating 10 - Excellent. 43 out of 129 reviews" "
Rating 8 - Good. 40 out of 129 reviews" "
Rating 6 - Okay. 23 out of 129 reviews" "
Rating 4 - Poor. 14 out of 129 reviews" "
Rating 2 - Terrible. 9 out of 129 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Jeffrey

Disliked: Cleanliness
Cable tv did not work. Cleanliness is lacking. Old towels in room, old soap in shower. Maid needs a checklist.
Stayed 1 night in May 2024

10/10 Excellent

Andrea, EDMONTON

Stayed 1 night in Sep 2023

8/10 Good

ELIZABETH

Stayed 1 night in Sep 2023

6/10 Okay

Rayma

Traveled with partner
Disliked: Amenities, property conditions & facilities
I'm having a difficult time, trying to figure out how this motel has so many 5 star ratings unless lower ratings are being removed. When we arrived in the afternoon, (approximately 3:00), of our reserved night, the place looked deserted. The office was closed, but my name, room number, and "key is in room" was written on the door. There was a phone number to check in. I called the number and left a message. The room was very run down. Old bedding, no pillow case on the old, flat pillows other than the zip on cover, which was torn on one. The sheets and towels appeared clean. The heater wasn't coming on so I contacted the number. The manager came and said he turned it on, so apparently he needed to flip on the breaker switch. I had to ask for the wifi password which was inside the one nightstand. No comfortable chairs to sit in, (two kitchen table chairs.) We wanted to go eat, but didn't feel comfortable leaving our belongings so we turned around and went back to make a sandwich. No one else checked in that night, so we felt like we were all alone on the outskirts of town, and did not sleep well. Would not stay again. Would not recommend to friends.
Stayed 1 night in Sep 2023

8/10 Good

Jeff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Genady

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

George

Stayed 1 night in Aug 2023

8/10 Good

Nathan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Brett

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023

4/10 Poor

Glenda

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was not clean. Water wasn’t clear so didn’t trust it. We did not stay second night. Took the loss as they would not refund our money for second night.
Stayed 2 nights in Aug 2023

4/10 Poor

Larry

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Outside of hotel not like actual trashy, not kept up. Room 6 had only 3 half electrical outlets available for use. Small compact refrigerator was sitting on floor with tray and coffee supplies sitting on top. Room smelled, had to buy air freshener. MINIMAL furniture. Only picture on wall was glued up puzzle. No phone. Sink and toilet sized for midgets! Sink could fall off wall if leaned on per staff note! DO not stay here if you require ADA! Not supported! Cheapest bare furnishings used. Saw check in clerk once. Was told to leave room key hanging on wall when leaving, NO FORMAL CHECKOUT!
Stayed 1 night in Aug 2023

6/10 Okay

Karen

Traveled with partner
Disliked: Amenities
advertised laundry services although none on site, bed was too small and uncomfortable
Stayed 1 night in Aug 2023

6/10 Okay

Joseph

Traveled with family
Liked: Staff & service
We missed our original booking, but the owner made accommodations for our stay. Thanks
Stayed 1 night in Aug 2023

10/10 Excellent

codi

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a little confusing at first. Property owner left key at desk. Just called the number that was on the door and everything was great! Greatest view in the city!!! I could lay in bed and look at the mountains. Perfect place to stay for a night or longer. Just no breakfast but definitely worth the stay.
Stayed 1 night in Aug 2023

2/10 Terrible

Theodore

Disliked: Amenities
It’s old - you get handed a room key and brief instructions and sent to your room - the television didn’t work - called twice to get the WiFi passcode - no answer - several other issues. It’s inexpensive and you get what you pay for - but at the rate I paid? Not so much. If they want to charge that much they have to do better.
Stayed 1 night in Aug 2023

10/10 Excellent

Walter

Stayed 1 night in Jul 2023

6/10 Okay

Stacy

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Caroline

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice glacier view. Very nice kitchenette. All at a reasonable price
Stayed 1 night in Jul 2023

10/10 Excellent

Nee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Motel at Haines Junction
I came late approximately 1 am, the manager was so nice when he handed me the key. I am a wheelchair bound person and able to get in the room without any problem. The room is nice and clean. Highly recommended to travelers
Stayed 1 night in Jul 2023

6/10 Okay

Amanda

Traveled with family
Liked: Cleanliness, staff & service
The outside needs a general clean up, while the rooms are dated and probably circa 1950, they do a great job cleaning them! It was a good spot if you are looking to get rest after long day of travel.
Stayed 1 night in Jul 2023

2/10 Terrible

Tracy

Traveled with family
We did not stay here due to the fact the address says Haines Junction when in reality it is closer to Whitehorse. We drove our motorcycles too far to turn back and stay there. The advertising is kind of misleading.
Stayed 1 night in Jul 2023

10/10 Excellent

Renée

Liked: Cleanliness, staff & service, property conditions & facilities
Great place! We arrived after the office was “closed” but the office door was unlocked. My receipt and my room key were waiting for me on the desk. Great ending to a long tiring day!! Would go back in a heartbeat!
Stayed 1 night in Jun 2023

10/10 Excellent

Teresa D

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and affordable
Stayed 1 night in Jun 2023

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A clean comfortable room at a reasonable price
Stayed 1 night in Jun 2023

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Doug

Stayed 1 night in Jun 2023

10/10 Excellent

Ruth M, GALVESTON

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful mountain views! Great cultural area!
Stayed 1 night in Jun 2023

10/10 Excellent

Paul

Stayed 1 night in Jun 2023

6/10 Okay

Henry

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Old and the building was slanting.
Stayed 1 night in Jun 2023

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

6/10 Okay

MIKE

Disliked: Property conditions & facilities
Motel is very dated and significant attention.
Stayed 1 night in Jun 2023

6/10 Okay

SOPHIA

Stayed 1 night in Jun 2023

10/10 Excellent

Matthias

Stayed 1 night in Jun 2023

10/10 Excellent

Ruth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable for one night stay
It was actually quite nice once we got inside the room. The exterior of the hotel doesn’t do it justice. The only disappointment was when I went down to ask for some ice for our drinks, was told they don’t carry any on the premises. It was quite surprising for an establishment not to have any at all. Somewhat misleading about laundry, there is no laundry on the premises.
Stayed 1 night in Jun 2023

4/10 Poor

Don

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
1/8 th roll of TP only. Room was clean but not ready. Heat didn’t work. But the only manager there was quite descent and got the tv finally working. This place should improve once he gets set up properly. Hope so!
Stayed 1 night in Jun 2023

10/10 Excellent

Philip

Business traveler
Liked: Cleanliness, staff & service, room comfort
Spectacular View
This hotel is very simple and safe. The view from the hotel looks out into the Icefields Ranges. Haines Junction is a beautiful place.
Stayed 1 night in May 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

6/10 Okay

Don

Disliked: Room comfort
Loud
A basic hotel, and loud
Stayed 1 night in May 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Breathtaking view over quality
It's not a 4 star hotel. It was a place to rest your head after a long days trip. It was clean as clean can get for in the middle of nowhere.
Stayed 1 night in May 2023

10/10 Excellent

Rheanne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and had a nice cabin feel! Staff was friendly and it was in a quiet spot, very safe and enjoyable stay.

8/10 Good

Maria

Stayed 1 night in May 2023

8/10 Good

Nicholas

6/10 Okay

?

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2022

6/10 Okay

Pascale

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Mixed feelings
Noisy, we could clearly hear the neighbors. Earplugs are a must. The shower turned cold or hot randomly, maybe hot water is shared with adjacent rooms? It's fine but old otherwise. The view is great :)
Stayed 1 night in Sep 2022

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Wi-fi terrible. Comfortable
Stayed 1 night in Aug 2022

8/10 Good

Mahesh

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yukon Trip
Cottage type room good, small town but good view from hotel room
Stayed 2 nights in Aug 2022

2/10 Terrible

Sandra

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Never saw a staff person. Walls were paper thin, we heard snoring from the next room. Heater wouldn’t turn on. Then, in the middle of the night it came on and was incredibly hot. Internet was incredibly slow. Decor included a framed jigsaw puzzle. Bed was like sleeping on cardboard. We got two packages of decaf coffee and none of that had caffeine. This was a cheap hotel, but even so, I was disappointed.
Stayed 2 nights in Aug 2022

8/10 Good

Helen Marie

Traveled with partner
I
Stayed 1 night in Aug 2022

10/10 Excellent

Jen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly. We were a late arrival and late check out and the staff were really good about everything.
Stayed 2 nights in Aug 2022