Hafen Vacations

"Had to unfortunately cancel our accommodation due to a family matter, meaning we couldn't travel. Explained this to the hotel, but there was no consideration of this. In fact, they didn't even reply. Very disappointed at lack of communication/care. "

"Very good value hotel. Amazing breakfast. Great location."

"Nice place to stay"

"Cannot self checkin. Street parking nightmare. Don’t go there"

"The room was good , clean and comfortable. Unfortunately we had a security incident where someone managed to open our room door in the middle of the night . Luckily I had my dog who I think gave the person a fright. I tried to explain to reception in the morning but no one speaks English . I then sent a follow up email in German and English which they took days to reply to and then just said the night staff needed more training . It was a very scary experience which I didn’t feel the took on...