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Excellent in every way. I’ve been to Ecuador dozens of times. When traveling to GYE, I will stay here EVERY time. The staff are simply amazing (multilingual, eager to help with anything, friendly and accommodating). The fitness center and spa are newly renovated. The rooms are spacious, clean and ...
The hotel is pretty good, excellent location, nice staff , but I did not receive any VIP benefit.
Staff is very hospitable and the property is well located and generally clean. The bed spread, however had some staining. This was also the case with the bath towels.
Very friendly staff (especially Nadia at front desk) and good service. Good breakfast selection, fantastic coffee and a beautiful pool with ambiance. Right next door to airport it is accessible by a very short walk. We would stay there again for sure.
I had a great stay. One night, shuttle picked me up at airport. No problems at all. Anthony was awesome upon checkin. The only drawback was the water didn't get very warm in the shower, but otherwise everything else was great.
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