Casa Serena provides a welcoming retreat with practical amenities like laundry facilities and in-room WiFi, while staff stand ready to help plan local explorations
Travelers find a comfortable haven at Casa Serena in Simón Bolívar. The property combines the essentials of a good stay with thoughtful service, including WiFi connectivity in each room and assistance booking tours of the surrounding area.
Located in Simón Bolívar, a neighborhood in Guayaquil, Casa Serena is near the airport and near a metro station. Guayaquil Parrot and Church of La Merced are local landmarks, and travelers looking to shop may want to visit Mall del Sol Shopping Center and San Marino Mall. Looking to enjoy an event or a game while in town? See what's going on at Modelo Alberto Spencer Herrera Stadium, or consider a night out at Salón de Eventos Rubi. Visit our Guayaquil travel guide
Casa Serena provides laundry facilities and more. Stay connected with free in-room WiFi.
Other perks at this guesthouse include:
Self parking (surcharge), express check-in, and tour/ticket assistance
Smoke-free premises, a 24-hour front desk, and luggage storage
A front-desk safe
Room features
All guestrooms at Casa Serena feature thoughtful touches such as premium bedding and air conditioning, in addition to amenities like free WiFi and minibars.
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transportation
Free offsite parking
Uncovered self parking on site (USD 3 per night)
Family friendly
Laundry facilities
Separate bedroom
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in hallways
Handrails in stairways
Low-height electrical outlets in bathroom
Phone accessibility kit
Stair-free path to entrance
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessibility
More
Mosquito nets
Smoking not allowed
Room amenities
Bedroom
Premium bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with premium cable channels
Food and drink
Cleaning supplies
Coffee/tea maker
Free bottled water
Minibar
Mixer
Paper towels
Toaster
More
Air conditioning
Ceiling fan
Electrical adapters
Iron/ironing board on request
Window screens
Policies
Check-in
Check-in start time: noon; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Litter boxes are available
Children and extra beds
Children are welcome
2 children, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.
We have included all charges provided to us by the property.
Optional extras
Uncovered self parking fee: USD 3.00 per night
Housekeeping is available for an additional fee
Bed sheets fee: USD 2 per bed, per week (or guests may bring their own)
Laundry fee: USD 3
Towels available for a fee (or guests may bring their own)
Water fee: USD 0.50
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
We should mention
This property does not have elevators
Property is also known as
Casa Serena Guesthouse Guayaquil
Casa Serena Guayaquil
Casa Serena Guayaquil
Casa Serena Guesthouse
Casa Serena Guesthouse Guayaquil
Frequently asked questions
Is Casa Serena pet-friendly?
Yes, cats and dogs are allowed at this property.
How much is parking?
Self parking is available for USD 3.00 per night. There is free parking nearby.
What time is check-in at Casa Serena?
Check-in start time: noon; Check-in end time: anytime.
What time is check-out at Casa Serena?
Check-out is at 11 AM.
Where is Casa Serena located?
Located in Simón Bolívar, this guesthouse is within a 10-minute walk of Mall del Sol Shopping Center, Plaza del Sol, and Consorcio Nobis. Antonio Neumane Park and Guayaquil Convention Center are also within 15 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Casa Serena Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Stayed here for the first time and it was such a good experience, room was perfect and Mrs. Serena is such a nice lady. I definitely will be coming back.
Owner is very sweet and hospitable. She made me feel very welcome and safe. I will absolutely use her Services again when in the area. Thank you so much
The person who greeted us the night we arrived was rude and had no patience when giving us directions even though we explained several times that it was our first time visiting the city. Then he got upset because we didn't tell him we would be arriving at night. He scolded us because we didn't have a data plan to communicate and, to top it off, there was a dog that wouldn't stop barking at night. In conclusion, if you want to be scolded for everything and not be able to rest...this is the right place.
La señora fue muy amable muy atenta todo el tiempo, si lee este comentario le agradezco señora serena una persona muy amable. Me encantó su casa es como si me estuviera quedando en la casa de mi abuela tiene un aire muy familiar. La recomiendo 100% las habitaciones están aptas para que tú cocines no tengas que estar comiendo en la calle las son amplias muy higiénicas excelente servicio
Lugar seguro, instalaciones confortables y limpias, aire acondicionado adecuado.
Lastimosamente no tenía parqueadero propio, pero no hubo problema para guardar el vehículo en parqueadero a pocos metros por un muy bajo costo/día.
The guesthouse is close to the airport, so we walked here, unfortunately, Mrs Serena doesn't speak English, so it was very difficult to communicate. We were able to leave our stuff here free of charge for our trip around the Galagos. You can park in front of the house, but at your own risk. The neighbourhood doesn't look very safe. It's a short walk to the mall. It's not luxury, but it's good for one night.
She speaks some English. I stayed there on my first day of the trip and my last day. On last day in the morning there were contractors working upstairs around 8am, so it was a little noisy, but she was expanding, so it is temporary. Area may not be very safe, but you have key for your room and the front door. She seems to be always inside when you push the buzzer. Otherwise you can always call her. Near a nice Mall. I will go back again.