Dear Yuji, We are very pleased that you have had a wonderful stay at our hotel, which offers 24-hour airport transfer service, daily fine meals, free gym, self-service laundry service, spacious and bright rooms, vast balconies with views of Baiyun Airport and aircraft landing. We look forward to seeing you again.

Dear Anonymous, Thank you for staying Ausotel Smart Baiyun Airport. Your positive detail feedback encouraged us to provide more better hotel service, and hope the score should be higher when you arrive next time. Best regards

Dear guest,Thank you for your valuable feedback.we highly regarding the experience of every guest's stay. The hotel management should improve the food menu, continuously introducing innovative cuisine and improving the taste of the food offerings, so that you can have a satisfactory on your next stay. We will continue to provide high-quality service and look forward to your visit again. Thank you.

Dear guest,Thank you for your valuable feedback.we highly regarding the experience of every guest's stay. The hotel management should improve the food menu, continuously introducing innovative cuisine and improving the taste of the food offerings, so that you can have a satisfactory on your next stay. We will continue to provide high-quality service and look forward to your visit again. Thank you.

Dear guest,Thank you for your valuable feedback.we highly regarding the experience of every guest's stay. The hotel management should improve the food menu, continuously introducing innovative cuisine and improving the taste of the food offerings, so that you can have a satisfactory on your next stay. We will continue to provide high-quality service and look forward to your visit again. Thank you.

Dear Simin,I'm very sorry for any inconvenience caused during the pick-up and drop off service. The hotel also hopes that guests can take a shuttle bus back to the hotel nearby. However, according to regulations in Terminal 2, hotels can only pick up guests at the departure terminal . Looking forward to your next visit.

Dear Jerry, I am glad that you have had a good accommodation experience at the hotel. Looking forward to your next stay at our hotel in Guangzhou.

Dear Manivanan, We are very sorry that you have had a negative stay experience at our hotel. We had done the necessary action to improve service and facilities. Our hotel offers 24-hour airport transfer service, daily fine meals, free gym, self-service laundry service, spacious and bright rooms, vast balconies with views of Baiyun Airport and aircraft landing. We look forward to seeing you again.

亲，看到您在广州白云机场澳斯特精选酒店住的满意，我和小伙伴都很开心。酒店一直致力于为您和所有宾客提供细致、入微的服务，是广州白云机场乘机和转机住宿的首选。丰富精致的自助早餐和午餐、晚餐散点让您不用外出就可享受到美味佳肴；免费健身房让您闲暇时间为健康赋能。

Dear guest，Thank you for your stay with Ausotel Samrt Baiyun Airport. We are very glad to hear from you about your excellent stay experience with us.Hope to see you again in your next trip.Best regards

Dear WilliamG， Thank you very much for staying Ausotel Smart Baiyun Airport! We are appreciated for your kind suggestration and the communication of languge is training now and TV program is searching to set English channel to provide the more confortable service in future. Hope to see you again and you should feel better in next time. Best regards

Dear Coop, We are very appreciated for your greatly feedback. I shared with my colleagues and all of them are so encouraged on it. Hotel provides 24-hour free airport transportation service, only 12 minutes or less spond between hotel and airport. Restaurant in lobby provides the breakfast and lunch buffet, dinner A La Carte services, also has a small conference service. free parking service during staying period, gym, self-service laundry, Internet corner, massage chair and other facilities to make your journey more comfortable and relaxed. Thank you very much! Best regards

Dear Anonymous, Thank you for staying Ausotel Smart Baiyun Airport. We are looking forward to see next time. Best regards

Dear customers, Thank you for choosing Ausotel Smart Baiyun Airport. We have free 24-hour shuttle bus between the airport and hotel. If you arrive at T2, please go to the departure hall and wait at GATE 46. If you arrive at T1, please go to the departure hall and wait at GATE 13. Then please contact us for pick-up service via +86-20-36066688. The shuttle bus will pick you up in 15 minutes. Best regards!