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Reviews of Hotel ANB Aeropuerto Guadalajara

3.5 out of 5
Hotel ANB Aeropuerto Guadalajara
Av Solidaridad Iberoamericana 7143, El Salto, JAL

Reviews

8.2

Very Good

Rating 10 - Excellent. 292 out of 578 reviews" "
Rating 8 - Good. 139 out of 578 reviews" "
Rating 6 - Okay. 77 out of 578 reviews" "
Rating 4 - Poor. 30 out of 578 reviews" "
Rating 2 - Terrible. 40 out of 578 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

brian

Liked: Cleanliness
Ok its close to airport for the price
Stayed 1 night in May 2024

6/10 Okay

Faby

Traveled with family
Disliked: Amenities, property conditions & facilities
Front wanted to change $ 90 dollars if was paying with cash dollars bills. I booked it for $75 dollars and some change. I used my bank card to pay instead which ended paying $79. Plus rooms are nothing like the pictures it was to small for 3 people. Lock on door was unusable so couldn’t use top lock to door.
Stayed 1 night in May 2024

10/10 Excellent

Suleima Gonzalez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Takuo, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Cesar R.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly remodeled property expanding on one side, my room was clean and comfortable, small but just what I needed for the night before my early flight. My only complaint is that the property is noisy, the doors of the adjacent rooms make a hard noise every time they were closed, waking me up several times, and I also can hear some hallway conversations.
Stayed 1 night in Apr 2024

2/10 Terrible

cruz

Stayed 1 night in Mar 2024

10/10 Excellent

Isabel

Stayed 1 night in Apr 2024

10/10 Excellent

Jesus

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very covenient
Stayed 1 night in Apr 2024

4/10 Poor

Jose

Liked: Cleanliness, staff & service, amenities
They advertised transportation from the airport but didn't provide it.
Stayed 1 night in Apr 2024

8/10 Good

Tina

N/A
Stayed 1 night in Apr 2024

10/10 Excellent

Carlos

Stayed 1 night in Apr 2024

2/10 Terrible

Ernesto

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The tv break
Stayed 1 night in Apr 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Good quality room for the price
Stayed 1 night in Apr 2024

6/10 Okay

Resa

Liked: Cleanliness, staff & service
Advertised as having shuttle serve, but this didn’t include getting from the airport. On departure, we ordered a taxi for 4:00 am and I checked 3 times to make sure we were on the list for 4:00am, but didn’t get a ride until 4:25am…frustrating.
Stayed 1 night in Apr 2024

8/10 Good

Greg

Traveled with partner
Liked: Cleanliness, staff & service
Under construction
Stayed 1 night in Mar 2024

4/10 Poor

Debra

Traveled with partner
Disliked: Staff & service
Remote for tv and Air con didn't work not a single Glass or cup available in the room.phone didn't work to call The front desk
Stayed 1 night in Mar 2024

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Lizbeth, Paramount

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
No hot water even after I called the front desk to complain and bed sheets smelled dirty and some of the shower towels had stains on them.
Stayed 1 night in Mar 2024

8/10 Good

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The prices are fair and the shuttle service is great for travelers. Jorge the agent at check-in was very helpful.
Stayed 1 night in Mar 2024

6/10 Okay

sergio

Stayed 1 night in Mar 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Very satisfied
Stayed 1 night in Mar 2024

6/10 Okay

Vanessa

Traveled with family
Disliked: Property conditions & facilities
Very close to airport.
Stayed 1 night in Feb 2024
Response from antonio montiel on Mar 3, 2024
agradecemos su visita y sus comentarios, estos nos ayudan mucho para saber cómo mejorar y ofrecerles un mejor servicio

10/10 Excellent

Mario Cesar Figueroa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and property everything was alright
Stayed 1 night in Feb 2024
Response from antonio montiel on Mar 3, 2024
agradecemos su visita y sus comentarios, estos nos ayudan mucho para saber cómo mejorar y ofrecerles un mejor servicio

10/10 Excellent

Rene

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, except someone smoked cigarettes and I could smell like smoke through the vent in bathroom
Stayed 1 night in Feb 2024
Response from antonio montiel on Mar 3, 2024
agradecemos su visita y sus comentarios, estos nos ayudan mucho para saber cómo mejorar y ofrecerles un mejor servicio

10/10 Excellent

Francisco

Stayed 2 nights in Feb 2024

8/10 Good

colin

Traveled with family
Liked: Cleanliness, staff & service
The room was clean and service was good. The road is a bit noisy.
Stayed 1 night in Feb 2024
Response from antonio montiel on Mar 3, 2024
agradecemos su visita y sus comentarios, estos nos ayudan mucho para saber cómo mejorar y ofrecerles un mejor servicio

6/10 Okay

EVA

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is very poor and noise a lot.
Stayed 2 nights in Feb 2024
Response from antonio montiel on Mar 3, 2024
agradecemos su visita y sus comentarios, estos nos ayudan mucho para saber cómo mejorar y ofrecerles un mejor servicio

10/10 Excellent

Adriana

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from antonio montiel on Mar 3, 2024
agradecemos su visita y sus comentarios, estos nos ayudan mucho para saber cómo mejorar y ofrecerles un mejor servicio

10/10 Excellent

ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities
I like the customer service and it was a clean hotel.
Stayed 1 night in Dec 2023
Response from antonio montiel on Mar 3, 2024
agradecemos su visita y sus comentarios, estos nos ayudan mucho para saber cómo mejorar y ofrecerles un mejor servicio

8/10 Good

Victor

Stayed 1 night in Feb 2024

10/10 Excellent

Horacio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from antonio montiel on Mar 3, 2024
agradecemos su visita y sus comentarios, estos nos ayudan mucho para saber cómo mejorar y ofrecerles un mejor servicio

10/10 Excellent

Juana

Stayed 1 night in Feb 2024

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Kitchen was wonderful
Stayed 1 night in Jan 2024
Response from antonio montiel on Jan 31, 2024
Agradecemos su preferencia y sus comentarios seguimos trabajando en mejoras para ofrecerles un mejor servicio

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Jan 2024
Response from antonio montiel on Jan 31, 2024
Agradecemos su preferencia y sus comentarios seguimos trabajando en mejoras para ofrecerles un mejor servicio

2/10 Terrible

Adam

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia listed free shuttle service to and from airport. That is not true there is no service. Rooms were small very poorly represented in photos. Television did not work and the remote we were given to control the temperature in the room was not working properly and buttons were worn. The stay was a nightmare and would not recommend.
Stayed 1 night in Jan 2024
Response from antonio montiel on Jan 31, 2024
Agradecemos su preferencia y sus comentarios seguimos trabajando en mejoras para ofrecerles un mejor servicio

10/10 Excellent

Mariana

Stayed 1 night in Jan 2024
Response from antonio montiel on Jan 31, 2024
Agradecemos su preferencia y sus comentarios seguimos trabajando en mejoras para ofrecerles un mejor servicio

2/10 Terrible

Eunice

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My pillow was a brick. The water pressure was weird. There was a strip club next door. The roads behind the hotel were in shambles, literally in pieces. Our key card AND key didn’t work- had to borrow housekeepers key. Ordered a pizza downstairs and it was made with pepperoni and AMERICAN CRAFT CHEESE. Do not recommend. Staff was nice.
Stayed 1 night in Jan 2024
Response from antonio montiel on Jan 31, 2024
Agradecemos su preferencia y sus comentarios seguimos trabajando en mejoras para ofrecerles un mejor servicio

6/10 Okay

Emiliano

Traveled with family
Disliked: Property conditions & facilities
Ok hotel
The hotel looks a bit rundown. There was no garage can in the room. The toilet got clogged up and it took about an hour to get somebody to unclog it. The bathroom didn’t have a carpet for the floor, so it got very wet because the shower water was going out. The window to look outside was full of stains so the view was obscured. Breakfast was good.
Stayed 1 night in Jan 2024
Response from antonio montiel on Jan 31, 2024
Agradecemos su preferencia y sus comentarios seguimos trabajando en mejoras para ofrecerles un mejor servicio

4/10 Poor

ARMIDA

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Front desk was a nice guy, fast check in Pictures don’t match rooms. They’re tiny, broken mirror, doesn’t smell fresh, fan in bathroom was too noisy to turn on. Free airport shuttle was the only positive. Hard to sleep with the constant noise of the elevator and people coming through.
Stayed 1 night in Jan 2024
Response from antonio montiel on Jan 31, 2024
Agradecemos su preferencia y sus comentarios seguimos trabajando en mejoras para ofrecerles un mejor servicio

8/10 Good

Juan, Indianapolis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from antonio montiel on Jan 31, 2024
Agradecemos su preferencia y sus comentarios seguimos trabajando en mejoras para ofrecerles un mejor servicio

8/10 Good

Eveline

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Dec 2023
Response from antonio montiel on Jan 31, 2024
Agradecemos su preferencia y sus comentarios seguimos trabajando en mejoras para ofrecerles un mejor servicio

10/10 Excellent

oscar

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from antonio montiel on Jan 31, 2024
Agradecemos su preferencia y sus comentarios seguimos trabajando en mejoras para ofrecerles un mejor servicio

10/10 Excellent

Gerardo

Liked: Staff & service, amenities, property conditions & facilities
Everything was Ok, except that there's no street to get to the property, no pavement, they need to give better access from the boulevard. The room looked a little lack of care/maintenance. The staff very nice and helpful, very kind.
Stayed 1 night in Dec 2023
Response from antonio montiel on Jan 31, 2024
Agradecemos su preferencia y sus comentarios seguimos trabajando en mejoras para ofrecerles un mejor servicio

8/10 Good

Eduardo

Liked: Amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from antonio montiel on Jan 31, 2024
Agradecemos su preferencia y sus comentarios seguimos trabajando en mejoras para ofrecerles un mejor servicio

10/10 Excellent

Ana

Stayed 1 night in Dec 2023
Response from antonio montiel on Jan 31, 2024
Agradecemos su preferencia y sus comentarios seguimos trabajando en mejoras para ofrecerles un mejor servicio

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Response from antonio montiel on Mar 3, 2024
agradecemos su visita y sus comentarios, estos nos ayudan mucho para saber cómo mejorar y ofrecerles un mejor servicio

6/10 Okay

Rigoberto, Bentonville

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from Antonio on Dec 24, 2023
Agradecemos su preferencia y sus comentarios estos nos ayudan para saber donde podemos mejorar y ofrecerles un mejor servicio

2/10 Terrible

Belzabeth

Disliked: Staff & service
Stayed 1 night in Nov 2023
Response from Antonio on Dec 24, 2023
Agradecemos su preferencia y sus comentarios estos nos ayudan para saber donde podemos mejorar y ofrecerles un mejor servicio