4/10 (不満)
Anna
グループ旅行
2025 年 5 月 18 日
気になった点 : 清潔度、施設のコンディションと設備
Out of the 2 bathroom, one did not have any hot water for the shower. We called Friday night and was told maintenance went home at 5 . Contacted them again TWICE on Sat. No one called or came by until 4:30 pm. I was told the faucet handle needed to be replaced but stores were closed. Our checkout was the next morning. So nothing could be done for us. And so the 6 of us took turns sharing one shower in the master bath for all 3 days.
Furniture & appliances were dated. Over-the-stove exhaust fan was dirty with caked in grease & dead bugs. A knife I picked up had grease all over the handle. A small countertop microwave sat on 2 pieces of wood slabs inside a hole used to house a built-in microwave. Since the bottom is not leveled, the microwave is very wobbly. Inside of microwave is dirty with dried up spills.
The refrigerator water pipe must be clogged. We could barely get any ice water before it dried up. It took all day to make a few pieces of ice cubes.
One basement "bedroom" outside another bedroom has NO door and shouldn't be counted as a bedroom. 15 steep steps to basement is not suitable for small children and elderlies.
Game room is extremely cramped and worn out. Billiard table pocket had a big hole. Arcade basketball hoops were ripped.
The parking notes of “parking available for a fee and charges will apply for 3 vehicles” is ambiguous and unclear. I messaged the host for clarification weeks before but received no response. We paid $50 PER CAR at the entrance.
Anna
2025 年 5 月に 2 泊滞在