Grotto Bay Vacations from ￥243,174

1) Clean Rooms No kidding—the rooms feel brand new! One feature I absolutely loved was having a washer and dryer right in the room. For anyone planning an extended stay, this is a huge convenience and makes traveling so much easier. 2) Staff The staff was absolutely magnificent! It's hard to know where to begin. • The housekeeping team was exceptional. You rarely saw them, yet everything was always spotless and perfectly maintained. The rooms were consistently well cared for. • Special recognition goes to Sheeay and Nandipha for their outstanding service. ⭐⭐⭐⭐⭐ The management team also deserves credit for running a smooth operation while empowering their staff to handle day-to-day responsibilities with professionalism and confidence. 3) Breakfast, Lunch & Dinner OMG—you must experience the full breakfast! It was easily the best meal of the day. Every morning, it was prepared fresh and exactly the way you wanted it. The quality, consistency, and service were exceptional. ⭐⭐⭐⭐⭐ Special recognition to: • Zainab • Jolene • John (JP) • Arele (Chef) • Roberto • Lisa (at the Bar) • Asanda • Themba 4) Kitchen Staff The kitchen team was simply outstanding. A special shoutout to Arele at the kitchen and omelet station. The food quality and attention to detail were top-notch every day. The location is ideal. Perfectly located near the nightlife, Convention Centre, and Waterfront, yet quiet enough to provide a relaxing stay after a busy day.

Very efficient check-in process. Conveniently located cafe in the lobby. Good location for what we wanted to visit in Cape Town

My stay was amazing and the place was clean and was an incredible experience

We were there for 4 days and all the staff were wonderful. When our orginal appointed room with a door that did not work properly, our room was changed right away.

We had a lovely, enjoyable stay, the staff are 5* and their customer service is what would make me return if I come to Cape, I want to say a Special Shout out to Toby, Patience, and Zolani. We stayed for 3 nights and they made us feel like family by the end of our Short stay. Toby kept us laughing everyday, Patience extended our check-out time as a Kind gesture for a small water issue on our Check-out morning, and Zolani was on hand to make everyone feel safe, even accompanying us to the local shops at night as we was 2 female travellers. Everyone including the Cleaning staff deserve a pay rise/Bonus, they make the Hotel Great, we definitely hope to see you guys again, from Krystal and Sara, UK.