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モーテル 6 グロトン チトカジノス ニアバイの口コミ

2 out of 5
モーテル 6 グロトン チトカジノス ニアバイ
404 Bridge St, Groton, CT

口コミ

6.6
評価 10 - 1000 件の口コミ中 186 件が非常に良い" "
評価 8 - 1000 件の口コミ中 272 件が良い" "
評価 6 - 1000 件の口コミ中 257 件が普通" "
評価 4 - 1000 件の口コミ中 155 件が不満" "
評価 2 - 1000 件の口コミ中 130 件が非常に不満" "

6.6/10

清潔度

7.4/10

スタッフとサービス

6.2/10

設備とサービス

6.2/10

施設のコンディションと設備

6.4/10

環境への配慮

口コミ

8/10 (良い)

Hector

カップルで旅行, 家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to stay. Will stay again
2024 年 5 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 5 月 21 日)
Hi Hector,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

8/10 (良い)

rosemarie

良かった点 : スタッフとサービス、施設のコンディションと設備
Desk personnel helpful
2024 年 4 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 4 月 24 日)
Hi Rosemarie,Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Lilith #Team6

4/10 (不満)

Rachael

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
When we arrived at 1130pm, I walked in and one person was waiting in front of me. There was no worker visible at the desk. When she finally walked out of the backroom, she looked up at me and said "you've got to be f***** kidding me". That is how I was greeted. She didn't say anything else until she mumbled under her breath, "I would love to check you in, but I dont have any keys". I had to ask her what was going on and that's when she finally told me that she didn't have the actual keys to give us to get in the room. We left and got something to eat, came back and she was extremely pleasant and apologetic. It just wasn't a great way to be greeted. Other than that, the room looked new with the exception of the bathtub. Was going to take a shower until I looked in the tub which was old and dirty. Tried to wash up in the sink, no hot water. The pillows were very flat and smelled like plastic. They only give 3 pillows for a king size bed, should be 2 per person and there was no extra pillow or linen in the room. Overall, for what I paid, it was ok. It was just the little things, which add up.
2024 年 4 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 4 月 24 日)
Hi Rachel,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

6/10 (普通)

Deneen

ペット同伴の旅行
気になった点 : スタッフとサービス、設備とサービス
The desk clerk working around 3:30 p.m. on Saturday, April 5th, was extremely rude. I had never stayed there before and was assigned a room on the second floor. All the doors to the rooms are on the exterior, but there are no visible stairs to get to the second floor. I had to go back to the desk to ask where the stairs were and the clerk was very irritated by my question. Turns out the stairwell is on the inside of the building for the rooms that are on the exterior. Does not make sense and something that you would never figure out unless you've stayed there before. I also told her that I had my dog with me, so you would think that she would put me on the first floor so I could easily take my dog out. Instead she gives me a second floor room and the motel was by no means full. All that aside, except for a very strong smell of bleach in the room that I tried to lessen with air freshener spray, my room was fairly clean. It seem to take forever to get any hot water, and then it was only warm. The motel is in an area that is quiet and not by the highway and the rates are reasonable especially if you are trying to attend a concert at the casino and need sleep before facing an out-of-state drive home. All in all not a bad stay for a budget motel. You really have to lower your expectations, and consider the price and you won't be so disappointed.
2024 年 4 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 4 月 18 日)
Hi Deneen, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

6/10 (普通)

Nathaniel

良かった点 : 清潔度、スタッフとサービス
Something (maybe a water heater?) was banging the whole time, but I’m guessing that’s not a problem for every room. Tile floors like this room had are better for cleanliness than carpet at cheap hotels. Overall, decent value
2024 年 3 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 4 月 11 日)
Hi Nathaniel,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 (非常に不満)

Patrick

出張
気になった点 : スタッフとサービス、設備とサービス
The woman at the front desk was rude upon arrival and greeting me. The heat didn't work in the room it was set on 78 and absolutely freezing n bed horrible
2024 年 3 月に 1 泊滞在
Nancy Y.からの返信 (投稿日 : 2024 年 4 月 3 日)
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 (非常に良い)

Paul

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A good experience for under $100
Manager was friendly and let me check in 30 minutes early. My 2nd floor room was clean and quiet, heat worked well with a constant hum which I prefer instead of it kicking on and off, and water was very hot. The bed was very firm which is typical of these lower cost motels. Just coffee in the morning which I did not try. A good experience overall - I would stay here again.
2024 年 2 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 2 月 21 日)
Hi Paul,Ten stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

8/10 (良い)

Pat

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Only real complaint is the beds are very hard not conducive for a good sleep.
2024 年 1 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 1 月 30 日)
Hi Pat, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

6/10 (普通)

Hazan

家族旅行
良かった点 : スタッフとサービス
The receptionists were very nice and accommodating. The rooms were clean. However, the place needs major updating. We booked in total 5 rooms and in each room the heating/air-conditioning units were very noisy. The bed frames were squeaky. The towels were worn and almost torn. In one of the rooms there was a huge bubble on the ceiling due to some water damage.
2023 年 12 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 1 月 9 日)
Hi HazanWe appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Lilith#Team6

4/10 (不満)

Elizabeth

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The room, especially the bathroom smelled like cigarettes
2023 年 12 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 1 月 9 日)
Hi Elizabeth,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 (非常に良い)

Gavin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

10/10 (非常に良い)

Jaime Lynn

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice owner. Nice property. Nice rooms. Will stay here again
2023 年 12 月に 1 泊滞在
Nancy Y.からの返信 (投稿日 : 2023 年 12 月 13 日)
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 (非常に良い)

Jaime Lynn

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very nice experience
2023 年 12 月に 1 泊滞在
Nancy Y.からの返信 (投稿日 : 2023 年 12 月 13 日)
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 (不満)

Celestine

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Not clean
2023 年 12 月に 1 泊滞在
Nancy Y.からの返信 (投稿日 : 2023 年 12 月 13 日)
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 (非常に良い)

Celestine

カップルで旅行
良かった点 : スタッフとサービス
Very Peaceful
2023 年 11 月に 1 泊滞在
Nancy Y.からの返信 (投稿日 : 2023 年 12 月 5 日)
Thank you for the perfect rating!!Nancy Y.#Team6

4/10 (不満)

Kelly

2023 年 11 月に 3 泊滞在

8/10 (良い)

Diane

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Bed was on a metal platform that moved a bit when getting on and off bed. I DID not care for this, but matress comfy
2023 年 11 月に 1 泊滞在
Nancy Y.からの返信 (投稿日 : 2023 年 11 月 29 日)
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

2/10 (非常に不満)

Irving

2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

Shelby

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I loved the staff and our room was great. Only problem is that the people on each side of our room were extremely loud and it constantly smelled of weed and cigarettes
2023 年 11 月に 2 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2023 年 11 月 21 日)
Hi ShelbyWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

8/10 (良い)

Luis

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 1 泊滞在

6/10 (普通)

Colin、Seattle

家族旅行
気になった点 : 設備とサービス
The staff was friendly and the rooms were clean. The stay was exactly what we needed since we weren't looking for bells & whistles.
2023 年 10 月に 2 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2023 年 11 月 15 日)
Hi Colin,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 (良い)

George

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel location is perfect if you have a reservation on the Cross Island Ferry. Short drive from the hotel to the ferry terminal and both are easy to find. Still waiting for my room receipts. The staff at check-in assured me the receipts would be emailed and verified my email address. Need the receipts to submit my travel voucher.
2023 年 10 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2023 年 11 月 15 日)
Hi George,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

10/10 (非常に良い)

Amanda

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very clean hotel. And very quiet. No issues. Stayed on a Saturday night. Fresh coffee in the morning and easy check in and check out.
2023 年 10 月に 1 泊滞在
Nancy Y.からの返信 (投稿日 : 2023 年 11 月 7 日)
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 (非常に不満)

John

2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Evelyn、New Britain

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Room was very clean and staff was very friendly and helpful
2023 年 10 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2023 年 11 月 1 日)
Hi Evelyn,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 (非常に良い)

Adam

2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Paul

2023 年 10 月に 1 泊滞在

8/10 (良い)

Shelly

良かった点 : 清潔度、スタッフとサービス
2023 年 10 月に 3 泊滞在

8/10 (良い)

Jill

良かった点 : スタッフとサービス、施設のコンディションと設備
Stayed one night for a family event. Literally just slept there.
2023 年 9 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2023 年 10 月 26 日)
Hi Jill, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

8/10 (良い)

zuzana

2023 年 10 月に 1 泊滞在

2/10 (非常に不満)

David

家族旅行
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Hotel from HELL
The room was disgusting. The bedding was dirty, the floor was greasy and slippery. There was a strong odor and even though it was supposedly a non-smoking room there was a strong cigarette smell in the bathroom. The towels were thin and were not soft at all. There were people on the balcony near our room smoking pot and looking like criminals. This place was horrible, we were not able to stay and they were not cooperative at all and refused to give even a partial refund. Our dog sniffed the bed and the loveseat and turned her head away and refused to go near them, if you’re dog won’t get on the bed, you can’t expect people to do it.
2023 年 10 月に 1 泊滞在

6/10 (普通)

Timothy

2023 年 10 月に 4 泊滞在

8/10 (良い)

Mary

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice place to stay close to casino.
2023 年 10 月に 1 泊滞在

8/10 (良い)

Joseph

家族旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在

2/10 (非常に不満)

Emily

2023 年 10 月に 1 泊滞在

6/10 (普通)

Kim

気になった点 : 清潔度
Vending machine was broken and ice machine was dripping water all over the floor.
2023 年 9 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2023 年 10 月 10 日)
Hi KimThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

6/10 (普通)

Abraham

良かった点 : 清潔度
No Microondas
2023 年 9 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2023 年 10 月 10 日)
Hola Abraham, Esperamos tener la oportunidad de mejorar tu experiencia con nosotros. Por favor visite nuevamente.Lilith#Equipo6

8/10 (良い)

Debbie

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very easy check-in. Staff very pleasant and helpful. Price very fair. Thanks for a pleasant visit
2023 年 9 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2023 年 10 月 2 日)
Hi Debbie, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 (非常に良い)

ENRIQUE

2023 年 9 月に 1 泊滞在

10/10 (非常に良い)

Elizabeth

家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 1 泊滞在

4/10 (不満)

kitti

出張
気になった点 : 清潔度
Bathroom smelled like an ash tray even though it was a non smoking room
2023 年 9 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2023 年 9 月 27 日)
Hi Traveler,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 (非常に良い)

Robert

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 1 泊滞在

8/10 (良い)

Emma

良かった点 : スタッフとサービス、設備とサービス
Pros: the staff were nice, location was in a generally nice area, and parking was easy. Cons: the room felt slightly damp from the humid air of the area. I would not mind staying here again though if I needed to come back.
2023 年 9 月に 4 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2023 年 9 月 19 日)
Hi Emma,Thank you for recognizing the great service provided by our staff. Your experience is important to us, we hope for the opportunity to improve your experience on your future bookings.Lilith#Team6

6/10 (普通)

John

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Hadn't stayed at a Motel 6 in a while and was forced into staying at this one due to lack of other options. This is a very basic facility with no frills to say the least. Room floors not carpeted. No food other than coffee in the AM. No hairdryer. Significant number of units occupied by longer term residents. Door stuck but learned to kick it open. But everything basically worked and was clean. AC and refrigerator worked fine. The desk staff was helpful. Would not have picked this place but it was ok under the circumstances.
2023 年 9 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2023 年 9 月 19 日)
Hi John,Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Lilith#Team6

2/10 (非常に不満)

Glenn

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
old and rusting. no klenex
2023 年 9 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2023 年 9 月 19 日)
Hi Glenn,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

10/10 (非常に良い)

Anna

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Really good
Definitely the best motel 6 we’ve stayed in. I was expecting a dumpy cheap room that smelled like cigarettes, but it was clean and comfortable
2023 年 9 月に 2 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2023 年 9 月 19 日)
Hi Anna,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

10/10 (非常に良い)

Jeri J.

2023 年 9 月に 2 泊滞在

8/10 (良い)

Joanne

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Had a good Motel experience…
The Motel was ok..Room wasn’t bad…For the price we paid can’t complain…Friendly front desk..Property outside was cute had a little bench …Enjoyed my little trip..Thats what counts…Had a great time
2023 年 9 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2023 年 9 月 13 日)
Hi Joanne, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

4/10 (不満)

宿泊されたお客様

良かった点 : 清潔度
気になった点 : スタッフとサービス
overpriced stay
Motel 6 Groton was spartan. No tissues. No microwave. No breakfast ( none was advertised.) The desk clerk was not friendly or welcoming. The bed sounded like a metal drum when you moved. No art or even posters. The room was barely furnished with the minimum. The motel was overpriced for the level of service and comfort.
2023 年 8 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2023 年 9 月 13 日)
Hi Traveler,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 (非常に良い)

France

家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
Près de l endroit où je devais me rendre, très pratique.
2023 年 8 月に 1 泊滞在
Nancy Y.からの返信 (投稿日 : 2023 年 9 月 7 日)
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6