Grendel Lake

I felt very safe in this area; it was well maintained and lots to do within walking distance and close to the hotel. Parking and check-in were a little confusing as there was a car parked right at the front doors and driveway was intentionally blocked. After driving around the block a couple of times, I figured out that parking is actually on the street. I later figured out the parking lot down the road a bit, which was also little confusing because you couldn't tell if the parking was for the surrounding shopping areas or for the hotel. There weren't any visible signs to clarify.

I booked online and paid via the app. When I arrived on site they explained they had overbooked and had no rooms available. The staff was amazing and went above and beyond and secured a room at another location. Thank you to the staff for taking care of us.

The property was excellent with all the art in the building. Be staff was excellent and very friendly, caring and accommodating.