Terrace/patio

Reviews of Aloft Greenville Downtown

3 out of 5
Aloft Greenville Downtown
5 North Laurens Street, Greenville, SC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 658 out of 1004 reviews" "
Rating 8 - Good. 198 out of 1004 reviews" "
Rating 6 - Okay. 86 out of 1004 reviews" "
Rating 4 - Poor. 38 out of 1004 reviews" "
Rating 2 - Terrible. 24 out of 1004 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the property was centrally located making it easy to get around the area. While my room (620) was nice the location was the worst. I was the unlucky person to get a room with A/C units outside my window. The noise from the units made watching TV and more importantly sleeping very difficult. If I were to stay here again, I would have to know the room location and what was outside the windows.
Stayed 2 nights in May 2024
Response from GSM on May 27, 2024
Dear Valued Guest,On behalf of the Aloft in Downtown Greenville I would like to thank you for taking a moment to share your experience with us. I sincerely apologize for the noise level coming from the outside units. I understand how this impacted your stay.We aim to deliver the best experience for our guest but we also like to know when we have fallen short of that. Thank you again for your time and feedback. We hope to see you again.

10/10 Excellent

Tracey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! We loved the room and the rooftop bar.
Stayed 1 night in May 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely be staying here again!!
Stayed 2 nights in Mar 2024
Response from CURATOR on May 17, 2024
Melissa,On behalf of the Marriott Aloft Hotel Greenville, SC, I want to thank you for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. It is extremely rewarding to receive positive feedback especially when it comes from those who matter the most, our guests! The response that you have shared will be passed along to my colleagues and leadership team so we can celebrate the great guest experience we delivered during your stay.Our staff looks forward to welcoming you back in the future! It was our sincere pleasure to host you.Sincerely,Sharon NesbittAloft Hotel Curator

10/10 Excellent

Shirley

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great space - unique style. The area of town was quaint and inviting
Stayed 1 night in May 2024
Response from CURATOR on May 15, 2024
Shirley,On behalf of the Marriott Aloft Hotel Greenville, SC, I want to thank you for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. It is extremely rewarding to receive positive feedback especially when it comes from those who matter the most, our guests! The response that you have shared will be passed along to my colleagues and leadership team so we can celebrate the great guest experience we delivered during your stay.Our staff looks forward to welcoming you back in the future! It was our sincere pleasure to host you.Sincerely,Sharon NesbittAloft Hotel Curator

8/10 Good

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nifty hotel in a good walkable location, the parking (although a reasonable price) is not meant for today's large vehicles - extremely tight turns for our truck. Decor is fun, has all that you need. They were great a handling a crowd of Zach Bryan fans
Stayed 1 night in May 2024
Response from CURATOR on May 14, 2024
Heather,On behalf of the entire Marriott Aloft Hotel team, I want to thank you for sharing about your recent stay with us. It is extremely rewarding to receive positive feedback, particularly when it comes from those who matter the most – YOU!In addition, so sorry you had some difficulties navigating the City of GVL parking garage we are built adjacent to. I can imagine it can be a little tight for oversized vehicles.We hope to welcome you again soon. It was our sincere pleasure to host you.Warmest Regards,Sharon NesbittAloft Hotel Curator

10/10 Excellent

Selina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great downtown hotel with plenty of room
Stayed 1 night in May 2024
Response from Dustin Cash on May 3, 2024
Thank you so much for your enthusiastic response! We're absolutely delighted to hear about your fantastic visit to our Greenville, SC establishment. Our dedicated team is devoted to creating a top-notch environment for all our guests, and it's incredibly rewarding to know that we achieved that for you.

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very pleasant and did not feel overwhelmed by people.
Stayed 1 night in Apr 2024
Response from CURATOR on May 1, 2024
Susan,On behalf of the entire Marriott Aloft Hotel team, I want to thank you for sharing about your recent stay with us. I’m thrilled to know we met your expectations.It is extremely rewarding to receive positive feedback, particularly when it comes from those who matter the most – YOU! Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon. It was our sincere pleasure to host you.Warmest Regards,Sharon NesbittAloft Hotel Curator

10/10 Excellent

Brandon

Stayed 1 night in Apr 2024
Response from CURATOR on May 22, 2024
Brandon,It is wonderful news for us know that you had a comfortable stay while staying with us.Thank you for your positive feedback! We look forward to welcoming you back for another relaxing visit.It was our sincere pleasure to host you.Sharon NesbittAloft Hotel Curator

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from CURATOR on May 1, 2024
On behalf of the entire Marriott Aloft Hotel team, I want to thank you for sharing about your recent stay with us. I’m thrilled to know we met your expectations. It is extremely rewarding to receive positive feedback, particularly when it comes from those who matter the most – YOU! Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon. It was our sincere pleasure to host you.Warmest Regards,Sharon NesbittAloft Hotel Curator

10/10 Excellent

Mary

Stayed 1 night in Apr 2024
Response from CURATOR on May 14, 2024
Mary,On behalf of the entire Marriott Aloft Hotel team, I want to thank you for sharing about your recent stay with us. I’m thrilled to know we met your expectations. It is extremely rewarding to receive positive feedback, particularly when it comes from those who matter the most – YOU! Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon. It was our sincere pleasure to host you.Warmest Regards,Sharon NesbittAloft Hotel Curator

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this aloft. Great location
Stayed 1 night in Apr 2024
Response from CURATOR on Apr 16, 2024
Jose,On behalf of the entire Marriott Aloft Hotel team, I want to thank you for sharing about your recent stay with us. I’m thrilled to know we met your expectations. It is extremely rewarding to receive positive feedback, particularly when it comes from those who matter the most – YOU! Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon. It was our sincere pleasure to host you.Warmest Regards,Sharon NesbittAloft Hotel Curator

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Walking distance to all of downtown
Stayed 1 night in Apr 2024
Response from CURATOR on Apr 10, 2024
Kim,On behalf of the entire Marriott Aloft Hotel team, I want to thank you for sharing about your recent stay with us. I’m thrilled to know we met your expectations! It is extremely rewarding to receive positive comments, particularly when it comes from those who matter the most – YOU!Once again, I appreciate you taking the time to share your feedback. I will be sure to share you remarks with my colleagues. We hope to welcome you again soon. It was our sincere pleasure to host you.Warmest Regards, Sharon Nesbitt, Aloft Hotel Curator

10/10 Excellent

alma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from CURATOR on Apr 10, 2024
Alma,On behalf of the entire Marriott Aloft Hotel team, I want to thank you for sharing about your recent stay with us. I’m thrilled to know we met your expectations! It is extremely rewarding to receive positive comments, particularly when it comes from those who matter the most – YOU! Once again, I appreciate you taking the time to share your feedback. I will be sure to share you remarks with my colleagues. We hope to welcome you again soon. It was our sincere pleasure to host you.Warmest Regards,Sharon Nesbitt, Aloft Hotel Curator

10/10 Excellent

Azu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice, modern feel. Staff helpful.
Stayed 1 night in Apr 2024
Response from CURATOR on Apr 10, 2024
Azu,On behalf of the entire Marriott Aloft Hotel team, I want to thank you for sharing about your recent stay with us. I’m thrilled to know we met your expectations! It is extremely rewarding to receive positive comments, particularly when it comes from those who matter the most – YOU! Once again, I appreciate you taking the time to share your feedback. I will be sure to share you remarks with my colleagues. We hope to welcome you again soon. It was our sincere pleasure to host you.Warmest Regards, Sharon Nesbitt , Aloft Hotel Curator

10/10 Excellent

Jennifer

Stayed 1 night in Apr 2024
Response from GSM on Apr 23, 2024
Dear Valued Guest,Thank you for taking a moment to share your experience with us.I have shared your experience with our team members as away to celebrate the wonderful service given.Thank you again, and we hope to see you in the future.

2/10 Terrible

Jamar

Stayed 1 night in Mar 2024
Response from CURATOR on Apr 19, 2024
Jamar,On behalf of the Aloft Hotel Greenville Family, thank you for sharing about your recent guest experience with us.I'm sorry to see we did not meet your expectations during your stay. Hopefully you did discuss with a guest service representative while you were here any issues you had with your service, etc.Regards,Sharon NesbittAloft Hotel Curator

8/10 Good

Andi

Traveled with family
Liked: Staff & service
Dogs were missing - my whole decision was based on rescues in Libby please bring back
Stayed 1 night in Mar 2024
Response from GSM on Mar 24, 2024
Dear Valued Guest,Thank you for taking a moment to your experience with us! Here at the Aloft we love our furry friends and are exploring additional ways to assist in our pet adoption mission. Thank you sharing your thoughts with us and for being a guest with us.

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is fantastic as well as staff friendliness and hotel amenities
Stayed 2 nights in Mar 2024
Response from GSM on Mar 21, 2024
Dear Valued Guest,Thank you for taking a moment to share your experience with us. We are happy to hear that you enjoyed our friendly team members!We hope to see you in the future.

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at Aloft - clean rooms, quiet (even on a busy weekend), friendly staff, easy parking. Aloft is in a great location to use as a base to explore beautiful Greenville. There are many great restaurants nearby. No complaints. I highly recommend Aloft.
Stayed 2 nights in Mar 2024
Response from CURATOR on Mar 19, 2024
Donna,On behalf of the entire Marriott Aloft Hotel team, I want to thank you for sharing about your recent guest experience. I'm thrilled to know we met your expectations!It is always encouraging to receive positive feedback, particularly when it comes from those who matter the most – YOU! Your response has been shared with my colleagues as a way of celebrating the great guest experiences we delivered.We hope to welcome you again soon. It was our sincere pleasure to host you.Sincerely,Sharon NesbittAloft Hotel Curator

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities
City parking is connected to hotel and every kind of bar and restaurant is within a couple minute walk. Rooms are small, beds comfy and the room was clean. Super friendly staff and they love dogs! Would stay here again.
Stayed 2 nights in Mar 2024
Response from CURATOR on Mar 19, 2024
Dear Kristi,On behalf of the entire Marriott Aloft Hotel team, I want to thank you for sharing about your recent guest experience. I'm thrilled to know we met your expectations!It is always encouraging to receive positive feedback, particularly when it comes from those who matter the most – YOU! Your response has been shared with my colleagues as a way of celebrating the great guest experiences we delivered.We hope to welcome you again soon. It was our sincere pleasure to host you.Sincerely,Sharon NesbittAloft Hotel Curator

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At check in we were early but the lady at the desk found us an available room and allowed us to check in early. This allowed us more time to enjoy downtown Greenville. A pleasant experience.
Stayed 1 night in Mar 2024
Response from GSM on Mar 18, 2024
Dear Valued Guest,Thank you for taking a moment to share your experience with us!We were happy to host your stay and hope to see you in the future!

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from GSM on Mar 18, 2024
Dear Valued Guest,Thank you for taking a moment to share your experience with us!We were happy to host your stay and hope to see you in the future!

8/10 Good

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aloft was everything we needed for a weekend getaway to Greenville. It was within walking distance to Main Street and the Falls. It was quiet, clean, safe, and convenient. I would stay here again.
Stayed 3 nights in Mar 2024
Response from GSM on Mar 6, 2024
Dear Valued Guest,Thank you for taking a moment to share your experience with us. We are happy to hear that you enjoyed our central location. I will share your response with our team members as away to celebrate the wonderful service given.We hope to see you in the future!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from GSM on Mar 4, 2024
Dear Valued Guest,Thank you for taking a moment to share your experience with us. We were happy to host your stay and we hope to see you in the future.

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from CURATOR on Feb 28, 2024
Ron,On behalf of the entire Aloft Hotel team, I want to thank you for sharing about your recent guest experience. I'm thrilled to know we met your expectations!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you. Your response to our guest survey has been shared with my colleagues as a way of celebrating the great guest experiences we delivered.We hope to welcome you again soon. It was our sincere pleasure to host you.Sincerely,Sharon NesbittAloft Hotel Curator

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One Night in Greenville
One night in Greenville for a show at the Peace Center - very easy walk there. Welcoming staff. Clean, quiet, and comfortable room. Parking was only $7 per night. Walkable to a whole bunch of places to eat. Comfortable, quiet, and well-staffed bar. Would definitely stay here again.
Stayed 1 night in Feb 2024
Response from CURATOR on Feb 28, 2024
Dear Bruce,On behalf of the entire Aloft Hotel team, I want to thank you for sharing about your recent guest experience. I'm thrilled to know we met your expectations!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you. Your response to our guest survey has been shared with my colleagues as a way of celebrating the great guest experiences we delivered.We hope to welcome you again soon. It was our sincere pleasure to host you.Sincerely,Sharon NesbittAloft Hotel Curator

10/10 Excellent

Marisa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in downtown!
Stayed 1 night in Feb 2024
Response from CURATOR on Feb 28, 2024
Dear Marisa,On behalf of the entire Marriott Aloft Hotel team, I want to thank you for choosing us and sharing about your recent guest experience. I’m thrilled to know we met your expectations.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Sharon NesbittAloft Hotel Curator

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location and Friendly Staff
We have stayed at this property 3 or 4 times over the past few years and this was the first time I've ever had an uncomfortable bed. There was a huge dip in it suggesting it may need to be replaced. We were in Room 1013
Stayed 1 night in Feb 2024
Response from CURATOR on Feb 28, 2024
Dear Susan,On behalf of the entire Marriott Aloft Hotel team, I want to thank you for choosing us and sharing about your recent guest experience. In addition, thank you for choosing us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you. We always welcome knowing the areas where we can make improvements.Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Sharon NesbittAloft Hotel Curator

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel to stay in. Clean, cozy and walking distance to everything. Even the bar in the hotel is a fun late night place.
Stayed 1 night in Feb 2024
Response from GSM on Feb 25, 2024
Dear Value Guest,Thank you for taking a moment to share your experience with us.We are happy to hear that you enjoyed our WXYZ lounge and central location in downtown Greenville.Your thoughts will be shared with our team members to celebrate the wonderful service given. We hope to see you in the future.

10/10 Excellent

Austin

Stayed 2 nights in Feb 2024
Response from GSM on Mar 21, 2024
Dear Valued Guest,Thank you for taking a moment to share your experience with us.We are happy to host your stay and hope to see you again in the future!

6/10 Okay

Samira

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property is undergoing construction. Erin was nice but small. Staff was wonderful!
Stayed 1 night in Feb 2024
Response from CURATOR on Feb 20, 2024
Dear Samira,Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority. Not only do we want to know when we've met our guests expectations, we welcome knowing when we have notWe're extremely excited about our top to bottom hotel wide face-lift that is scheduled to conclude within the next week and can hardly wait for out staff and guests to see and experience the undated hotel. Again, thank you for your feedback.Sincerely,Sharon NesbittAloft Hotel Curator

10/10 Excellent

MMaxine

Traveled with group
Liked: Cleanliness, property conditions & facilities
Enjoyed everything!
Stayed 1 night in Feb 2024
Response from CURATOR on Feb 20, 2024
Dear MMaxine,On behalf on the entire Aloft Hotel Team I want to thank you for your feedback regarding your recent stay with us.Our hotel wide renovation project is nearing completion and we welcome you to come back and stay with us once it is over which is less than a week away.Thank you for staying with us.Regards,Sharon NesbittAloft Hotel Curator

10/10 Excellent

Aaron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hopeful
I really liked the property and will absolutely stay with you again, looking forward to it being finished. I'd love to try the pool, lounge area, gym, & front door
Stayed 3 nights in Feb 2024
Response from CURATOR on Feb 16, 2024
Aaron,On behalf of the entire hotel team, I want to thank you for choosing us and sharing about your experiences while staying at our property. It is extremely gratifying to hear positive feedback, particularly when it comes from those who matter the most – you! I appreciate you taking the time to share your feedback.We hope to welcome you again soon. It was our pleasure to host you.Sincerely,Sharon NesbittAloft Hotel Curator

10/10 Excellent

John, Seneca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was wonderful!! Every employee we encountered was suberb. Will definitely stay again!!
Stayed 1 night in Feb 2024
Response from CURATOR on Feb 16, 2024
John,On behalf of the entire hotel team, I want to thank you for choosing us and sharing about your experiences while staying at our property. I’m thrilled to know we met your expectations.It is extremely gratifying to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon. It was our pleasure to host you.Sincerely,Sharon NesbittAloft Hotel Curator

10/10 Excellent

Ashleigh

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Fave Hotel in Greenville
Amazing! We always stay here when in Greenville! ✨
Stayed 2 nights in Feb 2024
Response from CURATOR on Feb 16, 2024
Ashleigh,On behalf of the entire hotel team, I want to thank you for choosing us and sharing about your experiences while staying at our property. I’m thrilled to know we met your expectations.It is extremely gratifying to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon. It was our pleasure to host you.Sincerely,Sharon NesbittAloft Hotel Curator

10/10 Excellent

charles

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
areas of the hotel were under construction and unavailable during our stay. this was not communicated prior to our visit.
Stayed 1 night in Feb 2024
Response from CURATOR on Feb 8, 2024
Charles,On behalf of the entire hotel team, I want to thank you for choosing us and sharing about your experiences while staying at our property.We are so excited about our hotel wide "facelift" project and can hardly wait for our staff and guests to see the finished product. We would love to have you stay with us again.Once again, I appreciate you taking the time to share your feedback. It was our pleasure to host you.Sincerely,Sharon NesbittAloft Hotel Curator

8/10 Good

Bethany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in downtown Greenville. They are renovating the lobby/bar area and elevators — Which is good because the hotel looks like it’s a bit worn.
Stayed 1 night in Feb 2024
Response from CURATOR on Feb 6, 2024
Bethany,On behalf of the entire Aloft Hotel team, I want to thank you for choosing us and sharing about your experiences while staying at our property.We are so excited about our on going "facelift"and can hardly wait to showcase it to our guests.Once again, thank you for taking the time to share your feedback.We hope to welcome you again soon. It is always our sincere pleasure to host you.Sincerely,Sharon NesbittAloft Hotel Curator

8/10 Good

Randy

Traveled with partner, Traveled with pets
Disliked: Amenities
The hotel staff was friendly and helpful. Property and room was very nice. I was disappointed that the hotel is going through renovations that kept us from enjoying most of the amenities and it wasn’t communicated via email nor through check in process from front desk.
Stayed 2 nights in Feb 2024
Response from CURATOR on Feb 6, 2024
Randy,On behalf of the entire Aloft Hotel team, I want to thank you for choosing us and sharing about your experiences while staying at our property.We are so excited about our "facelift" project and can hardly wait to showcase it to our guests.. Once again, thank you for taking the time to share your feedback.We hope to welcome you again soon. It is always our sincere pleasure to host you.Sincerely,Sharon NesbittAloft Hotel Curator

8/10 Good

David

Stayed 2 nights in Feb 2024
Response from GSM on Mar 21, 2024
Dear Valued Guest,Thank you for taking a moment to share your experience with us.We are happy to host your stay and hope to see you again in the future!

8/10 Good

Jennifer

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location was great and the staff were very friendly and accommodating.
Stayed 1 night in Feb 2024
Response from CURATOR on Feb 6, 2024
Jennifer,On behalf of the entire Aloft Hotel team, I want to thank you for choosing us and sharing about your experiences while staying at our property. I’m thrilled to know we met your expectations. We are so excited about our "facelift" project and can hardly wait to showcase it to our guests.It is extremely gratifying to hear positive feedback, particularly when it comes from those that matter the most, you! Once again, thank you for taking the time to share your feedback.We hope to welcome you again soon. It is always our sincere pleasure to host you.Sincerely,Sharon NesbittAloft Hotel Curator

10/10 Excellent

Marietore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from CURATOR on Feb 6, 2024
Marietore,On behalf of the entire Aloft Hotel team, I want to thank you for choosing us and sharing about your experiences while staying at our property. I’m thrilled to know we met your expectations.It is extremely gratifying to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, thank you for taking the time to share your feedback.We hope to welcome you again soon. It is always our sincere pleasure to host you.Sincerely,Sharon NesbittAloft Hotel Curator

10/10 Excellent

William

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately there were upgrades being done during our stay.
Stayed 2 nights in Dec 2023
Response from CURATOR on Jan 20, 2024
William,On behalf of the entire Aloft Hotel team, I want to thank you for choosing us and sharing about your experience while staying with us. We are extremely excited about our top to bottom face lift project. We can hardly wait to see the finished product!I appreciate you taking the time to share your feedback.We hope to welcome you again soon. It was our sincere pleasure to host you.Warmest Regards,Sharon NesbittAloft Hotel Curator

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from CURATOR on Jan 9, 2024
Karen,On behalf of the entire Aloft Hotel Team, I want to thank you for choosing us and sharing about your recent stay.It is extremely rewarding to hear positive feedback, particularly when it comes from those who matter the most – YOU! I'm thrilled to know we met your expectations.Your response to our survey has been shared with my colleagues as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon. It is always our sincere pleasure to host you!Regards,Sharon NesbittAloft Hotel Curator

10/10 Excellent

Kellie

Stayed 1 night in Jan 2024
Response from CURATOR on Feb 6, 2024
Kellie,On behalf of the entire Aloft Hotel team, I want to thank you for choosing us and sharing about your experiences while staying at our property. I’m thrilled to know we met your expectations.It is extremely gratifying to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, thank you for taking the time to share your feedback.We hope to welcome you again soon. It is always our sincere pleasure to host you!Sincerely,Sharon NesbittAloft Hotel Curator

10/10 Excellent

Robert

Stayed 2 nights in Jan 2024
Response from CURATOR on Jan 20, 2024
Robert,On behalf of the entire Aloft Hotel team, I want to thank you for choosing us and sharing about your experiences while staying at our property.It is always gratifying to hear positive feedback, particularly when it comes from those who matter the most – you! We hope to welcome you again soon. It was our sincere pleasure to host you.Warmest Regards,Sharon NesbittAloft Hotel Curator

8/10 Good

Cara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aloft Dependability & Comfort in prime location
Aloft properties are always reliable and consistent and this one didn’t disappoint. Great location right on Main Street too. Only complaints were the staggering $24 per drink cost at the bar and prices weren’t posted readily—it’s Greenville not NYC Aloft! We felt kinda ripped off. Also the shower had bad water pressure and water didn’t get super hot—needs attention.
Stayed 1 night in Dec 2023
Response from CURATOR on Jan 3, 2024
Cara,Thank you for choosing us. It was our sincere pleasure to host you.We look forward to welcoming you back in the near future.Sincerely,Sharon NesbittAloft Hotel Curator

10/10 Excellent

Tamiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from CURATOR on Jan 3, 2024
Tamiko,Thank you for choosing us.It was our sincere pleasure to host you.We hope to welcome you back soon.Sharon NesbittAloft Hotel Curator

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from CURATOR on Feb 16, 2024
On behalf of the entire hotel team, I want to thank you for choosing us and sharing about your experiences while staying at our property. Not only do we wan to know when we've met your expectations, we welcome knowing when there are areas we need to improve on.Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon. It was our pleasure to host you.Sincerely,Sharon NesbittAloft Hotel Curator

10/10 Excellent

Darrell

Stayed 1 night in Dec 2023
Response from CURATOR on Feb 6, 2024
On behalf of the entire Aloft Hotel team, I want to thank you for choosing us and sharing about your experiences while staying at our property.It is extremely gratifying to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, thank you for taking the time to share your feedback.We hope to welcome you again soon. It is always our sincere pleasure to host you.Sincerely,Sharon NesbittAloft Hotel Curator

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a fantastic hotel!!
I've visited Greenville a few times and have passed by this hotel never thinking I'd get the chance to stay. Hotels.com had the perfect price for me to afford a stay this trip. The hotel is exquisitely appointed. The rooms are clean, modern and up-to-date. The location of the hotel is perfect for shopping, eating at restaurants and engaging in entertainment without having to move your car. It's pet friendly too without smelling that way.
Stayed 1 night in Dec 2023
Response from CURATOR on Dec 30, 2023
Yolanda,On behalf of the entire Aloft Hotel Team, I want to thank you for choosing us and sharing about your recent stay.It is extremely rewarding to hear positive feedback, particularly when it comes from those who matter the most – YOU! I'm thrilled to know we met your expectations..Your response to our survey has been shared with my colleagues as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon. It was our sincere pleasure to host you.Warmest Regards,Sharon NesbittAloft Hotel Curator