This resort is amazing! Staff and customer service are excellent. Food an hospitality are five stars!
George
2023 年 9 月に 3 泊滞在
4/10 (不満)
Fred
家族旅行
2023 年 9 月 4 日
気になった点 : 清潔度、施設のコンディションと設備
We stayed here 2 years ago. This was probably a great hotel 20 YEARS AGO. It has all the makings to be great again BUT someone has to put the money back into it. Elevators are old and dirty. The views once you get to your room are out of this world. Spend the money and make it nice again. This could be a 5 star hotel
Fred
2023 年 8 月に 1 泊滞在
4/10 (不満)
Antonios
2023 年 9 月 1 日
良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Stay away from room 224 which is close to sewage
Our room was downgraded because the original booked room was smelling sewage (really bad that my wife got an allergic reaction). The reception neglected to make any compensation for the downgraded room to two twin beds instead of the original booked king size bed. Few minors were like missing hot water (only warm water locked to specific safe temperature at the shower) and super loud music from a wedding event outside the rooms.
Antonios
2023 年 8 月に 1 泊滞在
2/10 (非常に不満)
Anne
カップルで旅行
2023 年 8 月 25 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
In one word DISGUSTING. We had to change rooms three times before we got one that was actually fit for human habitation. First room No. 303 had a mattress which had significant faeces and urine stains. Second room No. 220 stunk of raw sewage and had mould and termite damage in the bathroom. Third room No. 103 had air con that was set at 26 deg Celsius and way too hot.
Overall the place is very dated with useless aircon, crappy lifts that don’t work most of the time and very arrogant and unhelpful management / reception staff. The other cleaning and service staff were excellent and they too could see and smell everything I have stated in this review. I would never go back and strongly recommend that you look elsewhere.
In an attempt for them to mask / fix the sewage smell, they sprayed some unknown substance in the ducts which resulted in me being unwell for two days and confined to the room. When this was brought to the managers attention he was basically dismissive and would not provide details of the substance used. I even requested an incident report which is unheard of to them and still not received.
Anne
2023 年 8 月に 3 泊滞在
8/10 (良い)
Alexander
グループ旅行
2023 年 8 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Alexander
2023 年 8 月に 7 泊滞在
10/10 (非常に良い)
Polys
2023 年 8 月 20 日
Polys
2023 年 8 月に 4 泊滞在
2/10 (非常に不満)
EMANUEL
2023 年 8 月 18 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Beautiful location. But 1 star property at best NOT 5 STAR....
Dirty, allot of deferred maintenance. Dirty elevators when they worked. No air conditioning in common areas lobby restaurants. Limited food options some staff good. But most were not accommodating to help . Hvac in room was not cooling. Mold mildew in bathrooms, bath shower fixtures not working properly. Worn out floors, walls furniture and linens .....
EMANUEL
2023 年 8 月に 3 泊滞在
4/10 (不満)
Tasia
2023 年 8 月 12 日
Tasia
2023 年 8 月に 2 泊滞在
10/10 (非常に良い)
George
2023 年 8 月 12 日
George
2023 年 8 月に 3 泊滞在
10/10 (非常に良い)
Maria
家族旅行
2023 年 8 月 4 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was such a wonderful experience to stay at the Ionian Blue hotel people. It was so clean and the staff was so friendly and willing to help. We truly enjoyed our vacation in Lefkada.