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"Peppermill is a fantastic place to stay in Reno. Unfortunately, even though it was May, the pool area was still on winter hours so there was nowhere to buy food or drink, and the upper pool wasn’t open. This made it super crowded and it was hard to find something to buy inside that can be brought outside. Other than that, it was great. "

"Ambience is fantastic. Employees were friendly and helpful. Room was clean and updated."

"Súper conftable stay. My wife and I enjoyed our stayed at crystal inn. Clean room, hotel. The staff was very nice. Kitchen personal was polite and nice."

"We did have a refrigerator or microwave in the room but otherwise it was close to the event we were attending"

"The room was clean. The staff was friendly. The breakfast was fresh and really good. "

"The rooms have a lot of little details about being clean staff friendly breakfast not really a little too high priced! "

"The room was not very clean at all, and there were damaged spots everywhere. The carpet has so many stains on it, and the sculpture looked like it had never been dusted. Also, the AC barely worked and it was super hot. It didn't seem like carpet was vacuumed as there was loose string and chunks of plastic on the floor. It was such a disappointing stay, they seem to have no standards for the room upkeep and I am very unsatisfied with having to stay here."

"AC never turned on and the room was 80 degrees. The bathroom door didn’t slide to close and it took over 30min to get maintenance up to look at it. The couches were dirty. The staff never came up to move us like the maintenance said we waited again and had to request the room. Staff acts as if they don’t need the guests to keep the place running. A bit odd based on their behavior. Just terrible."

"El cuarto tenía mucho polvo necesitan limpiar bien"