グレーの ゲストハウス

「Filthy, someone else’s hair in the bed, staff arguing until 1am, freezing cold and shower did not work. 」

「エアコンがありません。 昨今の気温上昇でロンドンのエアコンは必要です。」

「一人用の部屋で　一番」

「地下鉄や鉄道や長距離バスなどが利用しやすい立地でとても助かりました。」

「In this season, the temperature falls, especially during the night times. But in spite of this the heater in the room did not work. This should be reconsidered.」

「I couldn’t travel due to the Tube strikes so a couple of days beforehand I asked to move the booking and requested they waived any charge but accepted I would pay the same price even if the cost of the room was less on a new date. I knew there was a risk I’d lose my money but it was worth a conversation. Despite several attempts to contact them they totally ignored both me and Hotels.com until the day when they said they told Hotels.com they wouldn’t accept anything and I’d be charged the full...