グラスミア ホテル

「I loved the ferry ride to Lucaya, the staff were very friendly and helpful. I also loved the access to the beach and pool, I enjoyed my stay」

「Overall satisfied and it felt like home」

「Really nothing. I had stayed in this facility 10 years ago. Not impressed then. No hot water for the three days I was there. Room was not cleaned. Fixtures were rotten or falling apart. Wifi was nonexistent.」

「We went with a group of 45 for a wedding. The pool was great. Lots of food offerings at buffet which were decent. Room was updated and air while loud worked great. Internet for watching tv was inconsistent and phone did not work. Caulking in bathroom was not done correctly. The customer service was inconsistent and lacking in many ways. Some staff was very friendly and helpful but overall did not seem interested in going above for guests. Workers could be rude or not helpful in some places. ...

「I like the bar tender she was nice」

「Was comfy. Was Nice. Great view of the channel. I only stayed for one night...........................................................................................................................................................................................................」

「I should have known my experience would be bad, when it took 2.5 hours to get my food from the restaurant at the resort. The facilities were outdated and many of the appliances were rusted. The weight room was small with equipment not maintained. One treadmill had a broken screen and the other had a loose belt. Requests were treated as an inconvenience. It took hours to get towels replaced. I did not have WiFi in my room my entire stay. The first day I notified staff, I was told “all rooms have...

「Booked this online via Expedia because it looked great - got to the site and it was CLOSED FOR RENOVATIONS. Luckily we were able to contact someone on site so they could set up a cot for us, but the place was CLOSED FOR RENOVATIONS so there were no services. The airline had lost our luggage, so we had to wait at the property because that’s where the airline was bringing our luggage, even though it WAS CLOSED FOR RENOVATIONS. But eventually the airline told us they WEREN’T bringing our...