Grand Lac

The hotel has an excellent location, I cannot think of any better one. The staff were very friendly and helpful, went out of their way to book a table for me at a highly recommended bouchon on a Saturday night when it was extremely busy. Also helped with other advice that I sought. The hotel is very nice and very clean. The room was spacious, bright, clean and pleasant to stay in even during the day, not only for spending the night. However, I found the bed too soft and since I suffer with lower back pain, with each night I was struggling more and more with the back pain. I am not sure if the Hotel would have done something about it if I had mentioned it to them, but I did not. And, secondly, I stayed there during the heatwave when it was necessary to run the air-conditioning unit in the room day and night. The hum of the fan, even though not loud, interfered with my sleep at night. Would I recommend the Hotel to my friends and family? Yes, definitely, but with the above two caveats. Would I stay again in the Hotel? Yes, but not during the heatwave and if I could discuss the need for much firmer bed with the Hotel management.