2/10 (非常に不満)
Rain
グループ旅行
2025 年 6 月 28 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I recently stayed at this hotel, and unfortunately, my experience was far from ideal. The most memorable aspect of my stay was the overwhelming smell of formaldehyde in our room. After traveling for some time, we were looking forward to resting in a comfortable and inviting space, but upon entering the room, we were immediately hit with a pungent odor that made it nearly impossible to relax.
It took us almost two hours of opening windows, running the ventilation system, and even using some air fresheners we had on hand to make the smell tolerable. For a hotel that claims to prioritize guest comfort, this oversight is truly disappointing. I understand that new renovations might cause such issues, but proper measures should have been taken to ensure that rooms are ready for guests before check - in.
I hope the hotel management takes this feedback seriously and makes improvements to prevent future guests from having to endure a similar experience.
Rain
2025 年 6 月に 1 泊滞在