📖 Other Things to Know:
✅ Booking Disclaimer
By confirming your reservation, you acknowledge that you’ve read and agreed to the listing details and house rules. Information given during the booking process cannot be used as grounds for complaints.
🔇 No Parties | Quiet Hours: 10PM–8AM
Parties are strictly prohibited. Noise monitors (MINUT – camera-free) are installed outdoors. If noise exceeds 80dB during quiet hours, Airbnb will notify you. Continued disturbances may result in local security or police intervention.
🕓 Check-In & Check-Out:
Check-in: From 3PM – instructions sent 1 day prior via a mobile-friendly link
Check-out: By 10AM – photo of returned keys required
⏱️ Last-Minute Bookings:
Same-day check-in may not be guaranteed at 3PM. Message us before booking if you're arriving the same day.
⏳ Early Check-In:
We require at least 1 day’s notice. Early check-in cannot be guaranteed on the day of arrival.
🕙 Late Check-Out:
Requests must be made at least the night before.
After 12PM: Half-day fee applies (processed via Airbnb)
Without confirmation, cleaners will begin at 10AM
🧴 Starter Supplies:
You’ll receive a welcome pack with essentials including:
Bed linen (1 set per bed)
Towels (2 per double/queen/king, 1 per single)
Tea towel, bath mat, hand towels
Shampoo, conditioner, body wash, hand soap
Toilet paper (2 rolls per toilet)
Tea, coffee, sugar, milk
Basic kitchen condiments
For long stays or top-ups, please contact us in advance to avoid delivery charges.
Before you book our place, please make sure you (The primary guest) have read the following terms and conditions. Upon reservation, the primary guest acknowledges that he/she has read and understood the following terms and conditions and they are responsible for the compliance of the rules by all other guests in reservations as well:
1. We have a strict no events/parties policy at this apartment. NO EVENTS or PARTIES can be accommodated at our house any time, that includes but not limited to birthday parties, hens/bucks weekends or other functions. A penalty charge of $1000 applies if it is found that our house is used for parties without us knowing.
2. Our quiet hours are between 8pm to 8am. If noise complaints from our neighbours received by us, we will first try contact you and resolve this issue with you first. If the situation is recurrent, a penalty charge of $100 minimum applies.We reserve the right to immediate terminate of your reservation and the rest of your payment will not be refunded.
3. Visitors are allowed during Daytime. Max number of visitors: 3. Inform us if you are having visitors.
4. No unruly behaviour to hour neighbours. Guests will be asked to leave if they engage into arguments or fights with my neighbours. If you feel our neighbours have offended you in any sort of ways, please contact us for resolutions first.
5. It is a requirement that the property is to be returned in a relatively good condition, which means at least you should empty the dishwashers, bag all your rubbish and dispose them properly. Extra cleaning time will incur extra charges, and extra cleaning includes but not limited to
a)General Excess cleaning hours for extra messy house $100-150 minimum
b) Dirty dishes $50 minimum
c) Unbagged rubbish $50 minimum
d) Food stains on bed covers carpets etc. which are hard to remove $100-400
e) Wall marks $50 minimum
6. Any damage, breakage or theft is your responsibility during your stay and you should be reporting upon discovering any problems. If our cleaner reported unexpected damages of our property after your stay, we will send reimbursement request attaching any invoicing. Please note our cleaners take photos and videos each time at completion of their job, therefore any missing or damaged items will be registered and proofs will be provided with our reimbursement request.
7. Smoking inside apartment is strictly prohibited. DO NOT leave cigarette anywhere near our apartment. A penalty charge of $400 applies if the smoke detector is set off . A penalty charge of $50 per cigarette butt found inside our apartment or on our balcony. Throwing cigarette butts over balcony is unlawful and if we receive any reports from building manager, penalty charge of $500 is applied.
8. All doors and windows need to be closed and locked when you check out of the property. If our cleaner found AC and major lights were left on, minimum $50 charge applies.
9. After hour (9pm - 7am) emergency call out fee: $200
10. Pre-check in form: Please complete pre-check in after your booking is confirmed. We ask for a copy of your ID in case of fraudulent Card use and for identification purposes.
