Find Luxury Hotels in Gerzensee

"no kettle, no mini bar, no AC, too hot, no safe to keep valuable stuff, only one plastic bin without bin liners in bathroom, towers are clean, bang average breakfast. Fair enough it's not that expensive even it's very close to train station and loctaion is spot on, But should have been better, Staff are so laid back, shown not much interest, will look elsewhere next time"

"Love the location, traditional feel hotel"

"Upon checking in on the first night, the hotel informed me that all hotel bookings required breakfast to be included. I explained that I had booked through Expedia, and breakfast was not included. The hotel threatened to charge an additional 40 CHF per person per day, which I stated was not in the Expedia terms and conditions. I told them the hotel needed to discuss this with Expedia, and they insisted on charging me. I refused and threatened to cancel the entire booking. They then agreed and said they would negotiate with Expedia. Ultimately, the hotel apologized as it was an issue between them and Expedia, not my concern. The matter was resolved amicably, but it was an unfortunate incident on the first day of my stay, as it was very upsetting. Otherwise, everything was fine; I slept comfortably, and the hotel was quite clean."

"Five star "

"The view from our room was great. There weren’t many amenities on site. We’re only there for one night room was clean overall very good stay."