内装

ジャズ サービス スイーツ、サングインの口コミ

2 out of 5
ジャズ サービス スイーツ、サングイン
Jazz Service Suites, Jalan Seri Tanjung Pinang, George Town, Penang

口コミ

5.6
評価 10 - 5 件の口コミ中 1 件が非常に良い" "
評価 8 - 5 件の口コミ中 1 件が良い" "
評価 6 - 5 件の口コミ中 1 件が普通" "
評価 4 - 5 件の口コミ中 0 件が不満" "
評価 2 - 5 件の口コミ中 2 件が非常に不満" "

5.6/10

清潔度

2.0/10

スタッフとサービス

6.0/10

設備とサービス

5.0/10

施設のコンディションと設備

6.0/10

環境への配慮

口コミ

8/10 (良い)

ATSUMI

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
近くのスーパーまで歩いて行けるのでとても便利です。 セキュリティの人も親切でした!英語が通じない人もいますが、みなさん優しい!
2023 年 3 月に 4 泊滞在

6/10 (普通)

MF

2024 年 4 月に 1 泊滞在

2/10 (非常に不満)

CHEEYONG

小さなお子様連れの家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
[1 - Deception] With my online rental conditions are seriously inconsistent with the use of said Upgrade 3 rooms in the accommodation unit, has not told us is a different neighborhood different buildings. The actual unit room for me is booked next to the community of miscellaneous residential neighborhoods, the local people are well aware of the two neighborhoods grade completely different levels. -Booking Hotel: Jazz Service Suites by Sanguine -Actual room given to me: i-Santorini *Through other residents of that floor of Santorini, I learned that the local unit that rented my accommodation was less than half of the price that I paid, which is a very serious crime of deception! [2-Agent Attitude] As the check-in is the Chinese New Year's Eve afternoon, myself is to give the maximum understanding to the agent. However, according to the booking information sent by Expedia can not be contacted, called many times, the result of the need for local family members to use WhatsApp to contact. And many more agent problems I stopped here due to not enough space here. [3- Full of small cockroaches! 1) The number of cockroaches in the unit was simply disgusting and chilling! The small ones were the size of a sesame seed and the big ones were the size of two peanuts. Some of the cockroaches got into my backpack, and I saw small cockroaches coming out of my backpack when I was traveling in my friend's car. I apologized to my friend and paid him MYR500 for washing and disinfecting.
2024 年 2 月に 4 泊滞在

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、客室の快適度
2024 年 1 月に 1 泊滞在

2/10 (非常に不満)

Teik Wai

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
CANCEL UPON ARRIVAL - DO NOT BOOK HERE!
Upon checking in at 11pm with my young children, I was told to call the agent. The agent then told me there is NO UNIT for me to stay in even though I fully paid for the suite via hotels.com. The agent then told me nothing much he can do as there are no more rooms available. He hung up the phone on me and when I called back, he told me that there are no more rooms no matter how hard I try. He then offer me somewhere else which I do not know what place is that. He then offer no apologies except emphasizing that he will refund me. IT WAS 11pm at night and I HAVE NO ROOMS!! I had to scramble for another hotel in the middle of the night. With irresponsible agent and place like this, I will no longer trust this site anymore.
2020 年 1 月に 2 泊滞在