廊下

アレカ ホテル ペナンの口コミ

3 out of 5
アレカ ホテル ペナン
No. 5, Jalan Khoo Sian Ewe, George Town

口コミ

9.4

最高に素晴らしい

評価 10 - 275 件の口コミ中 193 件が非常に良い" "
評価 8 - 275 件の口コミ中 70 件が良い" "
評価 6 - 275 件の口コミ中 11 件が普通" "
評価 4 - 275 件の口コミ中 0 件が不満" "
評価 2 - 275 件の口コミ中 1 件が非常に不満" "

9.4/10

清潔度

9.6/10

スタッフとサービス

9.0/10

設備とサービス

9.2/10

施設のコンディションと設備

9.0/10

環境への配慮

口コミ

10/10 (非常に良い)

Hitomi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
スタッフの方がとても優しかったです。 可愛いホテルでした。 壁が薄く少し外の音が気になります。
2024 年 3 月に 2 泊滞在
Nazrinからの返信 (投稿日 : 2024 年 4 月 6 日)
Dear Hitomi,Thank you for sharing your feedback with us. We're delighted to hear that you found our staff very kind and enjoyed the charm of our hotel.We apologize for any inconvenience caused by noise from outside. We understand the importance of a peaceful stay and will look into ways to mitigate noise disturbances for our guests.Your satisfaction is important to us, and we appreciate your understanding. We hope to welcome you back for another stay in the future.Warm regards,Areca Hotel Penang

10/10 (非常に良い)

Eiko

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
First, let me say that the staff is excellent!! The location is also good. The hotel is old but has been renovated and looks nice. Cleaning is also great. I'm glad that afternoon tea is free.
Nazrinからの返信 (投稿日 : 2024 年 1 月 26 日)
Dear Eiko,Thank you for your glowing review! We truly appreciate your kind words and are delighted to hear that you had an excellent experience with our staff. We're pleased that you found the location, renovations, and cleanliness to your satisfaction.It's wonderful to know that you enjoyed the complimentary afternoon tea. We strive to provide a comfortable and enjoyable stay for our guests, and your feedback is a great motivation for our team.Thank you for choosing to stay with us, and we look forward to the pleasure of welcoming you back for another great experience.Warm regards,Areca Hotel Penang

10/10 (非常に良い)

Makiko

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2泊しました。 お部屋も建物も綺麗で快適でした。 シャワーのお湯もたっぷり使えておトイレの水洗も問題なし。 ウェルカムコーヒーと、2日目もコーヒーとおやつが無料でした。 スタッフの皆さんもフレンドリーです。 また利用したいです。
2023 年 10 月に 2 泊滞在
Nazrinからの返信 (投稿日 : 2023 年 10 月 31 日)
こんにちは、マキコさん、この度は弊宿を選んでいただき、誠にありがとうございます。2泊の滞在、そして素晴らしいレビューをいただき、光栄です。お部屋と建物が清潔で快適であったこと、シャワーでたっぷりのお湯が出たこと、トイレの使用にも問題がなかったこと、全ての点においてご満足いただけたことを嬉しく思います。さらに、ウェルカムコーヒーと2日目にも無料のコーヒーやスナックをお楽しみいただけたことも、お喜びいたします。スタッフ一同、お客様が快適にお過ごしいただけるよう心掛けております。またのご利用をお待ちしております。何かご質問やリクエストがございましたら、どうぞお気軽にお知らせください。またの機会にお会いできることを楽しみにしております。誠にありがとうございました。ご丁寧なレビュー、誠にありがとうございました。敬具、Areca Hotel Penang

10/10 (非常に良い)

Ayano

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
とても素敵なホテルでした。 ロケーションもよく、休憩がてら何度もホテルに戻りました。 その度に、フロントの方が素敵な笑顔で挨拶してくれるのが印象的でした。 おすすめのホテルです。
2023 年 8 月に 3 泊滞在
Nazrinからの返信 (投稿日 : 2023 年 9 月 2 日)
Dear Ayano, Thank you for staying with us and sharing your wonderful review. We are thrilled to hear that you have enjoyed your stay and pleased to hear about your excellent stay with us. Thank you once again for the feedback and we certainly look forward to the pleasure of welcoming you back to Areca Hotel Penang in the near future. Best Regards, Areca Hotel Penang

6/10 (普通)

TOMOYUKI

良かった点 : 清潔度
2023 年 8 月に 2 泊滞在
Nazrinからの返信 (投稿日 : 2023 年 8 月 19 日)
Dear Tomoyuki, Thank you for staying with us and taking the time to share your review. We are sorry that we were not able to meet some of your expectations during your stay and however feedback like this will motivate us to improve our product, quality, and service to serve you better. Thank you once again for the valuable comment and we certainly look forward to the pleasure of welcoming you back to Areca Hotel Penang in the near future. Best Regards, Areca Hotel Penang

8/10 (良い)

Kumiko

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 8 月に 6 泊滞在
Nazrinからの返信 (投稿日 : 2023 年 8 月 14 日)
Dear Kumiko, Thank you for staying with us and sharing your wonderful review. Thank you once again for the feedback and we certainly look forward to the pleasure of welcoming you back to Areca Hotel Penang in the near future. Best Regards, Areca Hotel Penang

10/10 (非常に良い)

naomi

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
タクシーの運転手さんがわからなくて探すのに苦労しましたが,お部屋が広くてよかったです。朝食の時間が遅くて残念でした。
2023 年 7 月に 3 泊滞在
Nazrinからの返信 (投稿日 : 2023 年 8 月 11 日)
Dear Naomi, Thank you for staying with us and sharing your wonderful review. We are thrilled to hear that you have enjoyed your stay and pleased to hear about your excellent stay with us. Thank you once again for the feedback and we certainly look forward to the pleasure of welcoming you back to Areca Hotel Penang in the near future. Best Regards, Areca Hotel Penang

10/10 (非常に良い)

Takato

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
お部屋はもちろん、接客も素晴らしかったです。立地も良いため、ふらっと街歩きを楽しむことができました。
Nazrinからの返信 (投稿日 : 2023 年 7 月 22 日)
Dear Takato, Thank you for staying with us and sharing your wonderful review. We are thrilled to hear that you have enjoyed your stay and pleased to hear about your excellent stay with us. In the meantime, we are delighted to know that you were pleased with every the hotel location, rooms and service from our team member. Thank you once again for the feedback and we certainly look forward to the pleasure of welcoming you back to Areca Hotel Penang in the near future. Best Regards, Areca Hotel Penang

10/10 (非常に良い)

MEI

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
とても美しく気持ちの良いホテルでした。スタッフの動きも良く、安心して泊まれます。種類豊富な朝食と、アフターヌーンのお菓子が嬉しいです。日本人にもお勧めできるホテルでした。もう一度泊まりたいです。
Nazrinからの返信 (投稿日 : 2023 年 5 月 25 日)
Dear Mei, Thank you for staying with us and sharing your wonderful review. We are thrilled to hear that you have enjoyed your stay and pleased to hear about your excellent stay with us. In the meantime, we are delighted to know that you were pleased with the hotel ambience, décor , breakfast , complimentary afternoon tea and service from our team member. Thank you once again for the feedback and we certainly look forward to the pleasure of welcoming you back to Areca Hotel Penang in the near future. Best Regards, Areca Hotel Penang

10/10 (非常に良い)

Ichiro

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
フロントスタッフが親切でした。 コンビニは5分くらいのところにあります。
2023 年 4 月に 2 泊滞在
Nazrinからの返信 (投稿日 : 2023 年 4 月 24 日)
Dear Ichiro, Thank you for staying with us and sharing your wonderful review. We are thrilled to hear that you have enjoyed your stay and pleased to hear about your excellent stay with us. In the meantime, we are delighted to know that you were pleased with the service from our team member. Thank you once again for the valuable comment and we certainly look forward to the pleasure of welcoming you back to Areca Hotel Penang in the near future. Best Regards, Areca Hotel Penang

10/10 (非常に良い)

Shunsuke、KITAKYUSYU

2023 年 2 月に 2 泊滞在
Nazrinからの返信 (投稿日 : 2023 年 3 月 19 日)
Dear Shunsuke, Thank you for staying with us and sharing your wonderful review. We are thrilled to hear that you have enjoyed your stay and pleased to hear about your excellent stay with us. Thank you once again for the valuable comment and we certainly look forward to the pleasure of welcoming you back to Areca Hotel Penang in the near future. Best Regards, Areca Hotel Penang

10/10 (非常に良い)

KENICHI

2023 年 1 月に 3 泊滞在
Nazrinからの返信 (投稿日 : 2023 年 3 月 7 日)
Dear Kenichi, Thank you for staying with us and sharing your wonderful review. We are thrilled to hear that you have enjoyed your stay and pleased to hear about your excellent stay with us. Thank you once again for the valuable comment and we certainly look forward to the pleasure of welcoming you back to Areca Hotel Penang in the near future. Best Regards, Areca Hotel Penang

10/10 (非常に良い)

MIEKO

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
食事がイマイチですが、それ以外は良かったです
2022 年 9 月に 2 泊滞在
Nazrinからの返信 (投稿日 : 2022 年 9 月 23 日)
Dear Mieko, We are thrilled to hear that your enjoyed your stay with us and thank you for taking the time to give us a feedback. Thank you once again for the valuable comment and we certainly look forward to the pleasure of welcoming you back to Areca Hotel Penang in the near future. Best Regards, Areca Hotel Penang

10/10 (非常に良い)

Noriyoshi

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
とても感じよく きれいな ホテル
室内 温度が ベッド前 寒く 冷房が  よく 効きすぎ
2020 年 3 月に 2 泊滞在
Areca Hotel Managementからの返信 (投稿日 : 2020 年 3 月 17 日)
Dear Noriyoshi, Thank you for choosing Areca Hotel Penang as your preferred holiday destination. We are deeply honored for having the opportunity to serve you. We look forward to welcome you back.

10/10 (非常に良い)

yoichi、広州

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
施設、サービス、立地、全て満足できました。 小さな子連れでしたが落ち着いて過ごせました。 あと朝食が美味しかった。
2020 年 1 月に 2 泊滞在
Areca Hotel Managementからの返信 (投稿日 : 2020 年 2 月 8 日)
Dear yoichi, Thank you for giving us a perfect rating, it means a lot to us. I'm sure the entire Areca Hotel Team enjoyed catering to your needs as much as you enjoyed your stay. We hope your next stay is just around the corner. All of us at Areca Hotel hope to welcome you back for another excellent stay.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
ホテルは新しくはないが、清潔で隅々まで清掃が行き届いていた。入室するとタオルで作った象さんのオブジェがベッドの上でお出迎え。おもてなしを感じた。英語が苦手な私ですが、スタッフは皆親切丁寧な説明。次回も利用したいと思います。
2020 年 1 月に 1 泊滞在
Areca Hotel Managementからの返信 (投稿日 : 2020 年 1 月 25 日)
Dear Valued Guest, Thank you for choosing Areca Hotel Penang as your preferred holiday destination. We are deeply honored for having the opportunity to serve you. We look forward to welcome you back.

10/10 (非常に良い)

Hirota

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
レトロ感
オシャレ、清潔、家庭的かなぁ〜(^.^)
2019 年 12 月に 1 泊滞在
Areca Hotel Managementからの返信 (投稿日 : 2020 年 1 月 1 日)
Dear Hirota, Thank you for your excellent review, it means a lot to us. We are happy to hear that you enjoy your stay with us. We are deeply honored to have the opportunity to serve you. All of us at Areca Hotel hope to welcome you back for another excellent stay.

10/10 (非常に良い)

Takuya

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
空港から市バス移動に好都合な立地
初めてのペナン旅行で滞在しました。 【アクセス】空港からGeorgetownに市バスで移動することにしていたので、目印になるKOMTARから近い当ホテルにしました。バスターミナルで降りた後、KOMTARを通り抜けてホテルに着くように思えますが、最初は道路沿いにホテルに向かうのが正解です。 【サービス】Hotels.comで支払完了していても、チェックイン時に税金とデポジットを請求されます。クレジットカードで支払い可能です。 夕方4:00~6:00に、毎日アフタヌーンティーと称してお茶とおやつがいただけます。ガーデンやプールはないけれど、吹き抜けのピロティで過ごすのも悪くないです。また、フロントに冷たい飲み水が用意されているのも気の利いたサービスです。レモン・胡瓜の輪切りが浮かべられていて、外出から戻った時の喉を潤してくれました。 【周辺】Chowrasta市場が近くにあり、食事や買い物に便利です。ただしドリアン、ジャックフルーツやマンゴスチンはホテルに持ち込み禁止なので、市場で食べてくるようにしましょう。
2019 年 7 月に 3 泊滞在
Areca Hotel Managementからの返信 (投稿日 : 2019 年 8 月 17 日)
Dear Takuya, Thank you for staying with us. It brings joy to all of us at Areca Hotel Team to hear that you had an enjoyable stay with us. We appreciate your review and your excellent ratings means a lot to us. We are deeply honored to have the opportunity to serve you. All of us at Areca Hotel Team hope to welcome you back for another excellent stay.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、客室の快適度
スタッフも親切で、立地が良く快適に過ごせた。ただ建物が古いので小さなアリのような虫がいたるところにいるのが気になったので虫が苦手な方は避けた方が良いかも。
2019 年 8 月に 1 泊滞在
Areca Hotel Managementからの返信 (投稿日 : 2019 年 8 月 8 日)
Dear Valued Guest, Thank you for staying with us. It brings joy to all of us at Areca Hotel Team to hear that you had an enjoyable stay with us. We have also noted on your feedback and we empathize on your concern. Please be inform that we do carry out pest-control often and it was done by the certified technician. All of us at Areca Hotel Team hope to welcome you back for another excellent stay.

8/10 (良い)

Miyuki

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 7 月に 4 泊滞在
Areca Hotel Managementからの返信 (投稿日 : 2019 年 7 月 20 日)
Dear Miyuki, Thank you for staying with us. It brings us joy to hear that you had an enjoyable stay with us. We appreciate your positive ratings of the hotel, our associates and services. We look forward to welcome you back to our hotel soon.

8/10 (良い)

宿泊されたお客様

グループ旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
こちらのホテルには2泊しました。スタッフの対応もよく、お部屋も広くてキレイでとてもよかったです*また、初日はタオルで象を作ってくれた点も嬉しかったです。 強いて言えば、2日目のルームクリーニングの際、お部屋はキレイになっているのにバスタオルが交換されていませんでした…
2019 年 4 月に 3 泊滞在
Areca Hotel Managementからの返信 (投稿日 : 2019 年 5 月 4 日)
Dear Valued Guest, Thank you for your review, it means a lot to us. We are happy to hear that you enjoy your stay with us. Please be inform we are a eco-friendly hotel, we will not change the towel if the towel are well hang. There was a card in the room that indicates this. However, we are happy to change the towel for you if you need us to. We are deeply honored to have the opportunity to serve you. All of us at Areca Hotel hope to welcome you back.

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 3 月に 2 泊滞在
Areca Hotel Managementからの返信 (投稿日 : 2019 年 4 月 2 日)
Dear Valued Guest, Thank you for staying with us. All of us at Areca Hotel hope to welcome you back for another wonderful stay.

8/10 (良い)

宿泊されたお客様

2018 年 11 月に 1 泊滞在
Areca Hotel Penang Management Teamからの返信 (投稿日 : 2018 年 11 月 27 日)
Dear Valued Guest, Thank you for staying with us. I'm sure the entire Areca Hotel Team enjoyed catering to your needs as much as you enjoyed your stay. I hope your next stay is just around the corner. We hope to welcome you back.

8/10 (良い)

Da-Hon

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
部屋は小さいながらも清潔な作りで、リネンも充実。 浴室はボディソープとシャンプーが同じものを使うため、髪を洗うとキシキシ感が出てしまい、シャンプー・リンス・ボディーソープが分かれていればなお良し。 夜間になると無線LANの認証が通らなくなってしまい、使えなくなってしまったのが残念。 ホテル併設のカフェ・バーでの朝食はパンケーキ、ナシレマなどが注文でき、量もたっぷりで味も抜群。 浴室備品と無線LANは不満がありましたが、全体的には満足できるホテルでした。
2018 年 11 月に 2 泊滞在
Areca Hotel Penang Management Teamからの返信 (投稿日 : 2019 年 3 月 13 日)
Dear Da-Hon, Thank you for staying with us and contributing a review. We are glad to hear that you like our hotel room and breakfast. We have taken note of your comments and we would like to apologize for the inefficiency. We look forward to welcome you back in the near future.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Areca Hotel Penangからの返信 (投稿日 : 2018 年 5 月 10 日)
Dear Valued Guest, Thank you for staying with us and contributing a review. It is great to know that your stay was perfect and we look forward to welcoming you back in the future.

10/10 (非常に良い)

Singkit、Temple City

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Neat little hotel. Very friendly staff.
2024 年 5 月に 2 泊滞在
Nazrinからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Singkit,Thank you for your kind words! We're delighted to hear that you enjoyed your stay at our hotel and found our staff to be very friendly.Providing a warm and welcoming experience is important to us, and we're thrilled that our team made your stay memorable.We appreciate your feedback and hope to welcome you back for another wonderful stay in the future. If there's anything specific you loved or any preferences you have for your next visit, please don't hesitate to let us know.Warm regards,Areca Hotel Penang

10/10 (非常に良い)

Leonie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Nazrinからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Ms Leonie,Thank you for choosing to stay with us again at Areca Hotel Penang and for taking the time to leave such a positive review! We're thrilled to hear that you had a wonderful experience during your time with us.Your feedback is greatly appreciated, and we're delighted to know that you enjoyed your stay. If there's anything specific that stood out to you or any suggestions you have for making your next stay even better, please don't hesitate to share.We can't wait to welcome you back for another fantastic stay in the future. If there's anything you need in the meantime, please feel free to reach out to us.Warm regards,Areca Hotel Penang

10/10 (非常に良い)

Michelle

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Areca Hotel was delightful, full of character, so much nicer than the high rise hotels we have been staying in so far on this trip. The staff were so friendly and welcoming, not only with a welcome drink, but an invitation to afternoon tea each afternoon of our stay. The room was small, but adequate and freshened every day inclcluding clean towels etc.
2024 年 4 月に 3 泊滞在
Nazrinからの返信 (投稿日 : 2024 年 5 月 9 日)
Dear Michelle,Thank you for your recent stay at Areca Hotel and for taking the time to share your experience with us. We are thrilled to hear that you found our hotel delightful and full of character. Providing a unique and memorable experience for our guests is something we strive for, and we're glad we were able to exceed your expectations.It's fantastic to know that you appreciated our friendly and welcoming staff, as well as our complimentary welcome drink and afternoon tea offerings. We believe that these little touches contribute to the overall enjoyment of our guests' stay, and we're delighted that you enjoyed them.We're also glad to hear that your room, although small, met your needs and was kept fresh and clean throughout your stay. Our housekeeping team works diligently to ensure that all guest accommodations are comfortable and well-maintained.Thank you once again for choosing to stay with us at Areca Hotel. We look forward to welcoming you back for another enjoyable stay in the future.Warm regards,Areca Hotel Penang

10/10 (非常に良い)

Seng Jea

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Nazrinからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Seng Jea,Thank you for staying with us and for your feedback. We're delighted to hear that you enjoyed your stay with us.Your satisfaction is important to us, and we're pleased to learn that there were no issues during your stay.We look forward to welcoming you back in the future.Best regards,Areca Hotel Penang

10/10 (非常に良い)

Helen

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had a lovely stay here, the staff were friendly and helpful and the afternoon tea at the hotel was a great touch, we really enjoyed it.
2024 年 4 月に 4 泊滞在
Nazrinからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Helen,Thank you for choosing to stay with us and for taking the time to share your feedback. We are delighted to hear that you had a lovely experience at our hotel and that our friendly and helpful staff contributed to making your stay enjoyable.It's wonderful to know that you appreciated our complimentary afternoon tea offering. We strive to provide our guests with memorable experiences, and we're glad that you enjoyed this special touch during your time with us.Your kind words serve as encouragement to our team, and we sincerely appreciate your positive feedback. Should your travels bring you back to the area, we would be honored to welcome you again for another memorable stay.Thank you once again for your review, and we look forward to the opportunity of hosting you again in the future.Best regards,Areca Hotel Penang

8/10 (良い)

Seng Jea

家族旅行
良かった点 : 設備とサービス
The room isn’t soundproof. You can hear the call to prayer in the mornings and the cafe below. Not a terrible issue, it adds to the charm of the place but worth knowing ahead of time to set expectations right. Would stay again but in a quieter end of the hotel
2024 年 4 月に 3 泊滞在
Nazrinからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Seng Jea,Thank you for choosing to stay with us and for taking the time to share your feedback. We're glad to hear that you found the ambiance of our hotel charming, and we appreciate your understanding regarding the soundproofing of the rooms.We understand the importance of a peaceful stay, and we apologize for any inconvenience caused by noise disturbances during your visit. Your feedback is valuable to us, and we will continue to explore ways to minimize any disruptions to ensure our guests' comfort.Should you choose to stay with us again in the future, please feel free to request a quieter room, and we will do our best to accommodate your preferences.Thank you once again for your review, and we look forward to the opportunity of welcoming you back for another enjoyable stay.Best regards,Areca Hotel Penang

10/10 (非常に良い)

Marshon Demal

2024 年 4 月に 7 泊滞在
Nazrinからの返信 (投稿日 : 2024 年 5 月 9 日)
Dear Marshon Demal,Thank you for choosing to stay with us at Areca Hotel Penang and for taking the time to leave such a positive review! We're thrilled to hear that you had a wonderful experience during your time with us.Your feedback is greatly appreciated, and we're delighted to know that you enjoyed your stay. If there's anything specific that stood out to you or any suggestions you have for making your next stay even better, please don't hesitate to share.We can't wait to welcome you back for another fantastic stay in the future. If there's anything you need in the meantime, please feel free to reach out to us.Warm regards,Areca Hotel Penang

8/10 (良い)

Yuh Fen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Nazrinからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Yuh Fen,Thank you for staying with us and for your feedback. We're delighted to hear that you enjoyed your stay with us.Your satisfaction is important to us, and we're pleased to learn that there were no issues during your stay.We look forward to welcoming you back in the future.Best regards,Areca Hotel Penang

10/10 (非常に良い)

Yong Thye

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good stay in the hotel, like the location there. Plenty of good food around the hotel.
2024 年 3 月に 3 泊滞在
Nazrinからの返信 (投稿日 : 2024 年 4 月 17 日)
Dear Yong Thye,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay with us and that you appreciated our hotel's location, surrounded by plenty of good food options.We're committed to providing our guests with a comfortable and convenient experience, and we're thrilled that we could contribute to your enjoyment of your time in the area.We appreciate your kind words and hope to have the pleasure of welcoming you back for another great stay in the future. If there's anything specific you'd like us to arrange for your next visit, please feel free to let us know.Warm regards,Areca Hotel Penang

10/10 (非常に良い)

Kanesalingam

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I love the large Victorian style family room.
2024 年 4 月に 4 泊滞在
Nazrinからの返信 (投稿日 : 2024 年 4 月 17 日)
Dear Kanesalingam,Thank you for your wonderful feedback! We're thrilled to hear that you loved our large Victorian style family room.Should you plan another visit, please don't hesitate to reach out to us directly. We'd love to welcome you back for another enjoyable stay!Warm regards,Areca Hotel Penang

10/10 (非常に良い)

Katherine

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful colonial building
2024 年 3 月に 4 泊滞在
Nazrinからの返信 (投稿日 : 2024 年 4 月 6 日)
Dear Katherine,Thank you for your kind words! We're delighted to hear that you appreciated the beauty of our colonial building.Preserving the charm and heritage of our establishment is a priority for us, and we're thrilled that you found our architecture appealing.We hope to welcome you back for another memorable stay in the future!Warm regards,Areca Hotel Penang

10/10 (非常に良い)

Arthur

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff were friendly and very helpful, the room was extremely clean and the breakfast was good. Plenty to walk to nearby. The only noise was from the nearby mosque which will be a problem anywhere in Penang.
2024 年 3 月に 3 泊滞在
Nazrinからの返信 (投稿日 : 2024 年 4 月 6 日)
Dear Arthur,Thank you for your glowing review! We're thrilled to hear that you had a fantastic experience at our hotel.Our team takes great pride in providing friendly and helpful service, and we're delighted that you found them to be so. We're also glad that you found your room to be extremely clean and enjoyed the breakfast offerings.Regarding the noise from the nearby mosque, we understand that it's a common occurrence in Penang. We appreciate your understanding on this matter.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,Areca Hotel Penang

10/10 (非常に良い)

Biu Lai

2024 年 3 月に 5 泊滞在
Nazrinからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Biu Lai,Thank you for staying with us and for your feedback. We're delighted to hear that you enjoyed your stay with us.Your satisfaction is important to us, and we're pleased to learn that there were no issues during your stay.We look forward to welcoming you back in the future.Best regards,Areca Hotel Penang

10/10 (非常に良い)

Sabrina

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Ein sehr schönes Hotel mit großen Zimmern und sehr freundlichem Personal. In der Lobby steht ein Wasserspender. Die Zimmer werden täglich mit 2x 0,5 L Wasserflaschen aufgefüllt. Am Nachmittag gibt es einen kleinen Gratissnack. Frühstück wid für 30 MYR pro Person angeboten. In der Nähe sind viele Möglichkeiten zum essen. Auch en Markt ist um die Ecke.
2024 年 3 月に 4 泊滞在
Nazrinからの返信 (投稿日 : 2024 年 3 月 17 日)
Dear Sabrina,Thank you for choosing to stay with us and for sharing your experience. We're delighted to hear that you enjoyed your time at our hotel.It's wonderful to know that you found our rooms spacious and our staff friendly. We're glad you appreciated the cold welcome drink in the lobby and the complimentary snacks in the afternoon.We're pleased to offer breakfast for a nominal fee, and we're glad you found it to be convenient. It's great to hear that you found plenty of dining options nearby, as well as a market just around the corner.Thank you for your feedback, and we hope to welcome you back for another enjoyable stay in the future.Warm regards,Areca Hotel Penang

8/10 (良い)

Chuck

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 3 泊滞在
Nazrinからの返信 (投稿日 : 2024 年 3 月 2 日)
Dear Chuck,Thank you for your positive feedback and wonderful rating! If there's anything specific you enjoyed or if there's anything we can do to make your next stay even better, please feel free to let us know. We look forward to the pleasure of hosting you again in the future!Warm regards,Areca Hotel Penang

10/10 (非常に良い)

MING CHANG

2024 年 2 月に 2 泊滞在
Nazrinからの返信 (投稿日 : 2024 年 3 月 2 日)
Dear Ming Chang,Thank you for your positive feedback and wonderful rating! If there's anything specific you enjoyed or if there's anything we can do to make your next stay even better, please feel free to let us know. We look forward to the pleasure of hosting you again in the future!Warm regards,Areca Hotel Penang

10/10 (非常に良い)

Ivan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Beaucoup de cachet pourtant pour cet hotel bien situé. Petit déjeuner correct, et heure du thé fort agréable
2024 年 2 月に 4 泊滞在
Nazrinからの返信 (投稿日 : 2024 年 2 月 20 日)
Dear Ivan,Thank you for your feedback! We're delighted to hear that you appreciated the character of our well-located hotel. It's great to know that you enjoyed the decent breakfast and the very pleasant tea time during your stay.We aim to provide a unique and enjoyable experience for all our guests, and we're glad to hear that you found aspects of your stay to be memorable.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another wonderful experience.Warm regards,Areca Hotel Penang

10/10 (非常に良い)

Sang

2024 年 2 月に 1 泊滞在
Nazrinからの返信 (投稿日 : 2024 年 3 月 21 日)
Dear Sang,Thank you for your positive feedback and wonderful rating! If there's anything specific you enjoyed or if there's anything we can do to make your next stay even better, please feel free to let us know. We look forward to the pleasure of hosting you again in the future!Warm regards,Areca Hotel Penang

10/10 (非常に良い)

Bruce

2024 年 2 月に 3 泊滞在
Nazrinからの返信 (投稿日 : 2024 年 3 月 21 日)
Dear Bruce,Thank you for your positive feedback and wonderful rating! If there's anything specific you enjoyed or if there's anything we can do to make your next stay even better, please feel free to let us know. We look forward to the pleasure of hosting you again in the future!Warm regards,Areca Hotel Penang

10/10 (非常に良い)

Kenneth、Tonbridge

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A older hotels that has kept it's caricaturist.
2024 年 1 月に 5 泊滞在
Nazrinからの返信 (投稿日 : 2024 年 2 月 4 日)
Dear Kenneth,Thank you for your feedback! We're delighted to hear that you appreciate the unique character of our hotel, which has maintained its charm over the years. Preserving the character and charm of older hotels is something we take pride in, and we're glad you enjoyed your stay.If there's anything specific you loved about the character of our hotel or if there's anything we can do to enhance your next visit, please feel free to share.Thank you for choosing to stay with us, and we look forward to welcoming you back for another memorable experience.Warm regards,Areca Hotel Penang

8/10 (良い)

Melissa

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Simple, quiet , not congested Eateries within walking distance
2024 年 1 月に 2 泊滞在
Nazrinからの返信 (投稿日 : 2024 年 2 月 1 日)
Dear Melissa,Thank you for your feedback! We're delighted to hear that you found our hotel simple, quiet, and not congested, providing a peaceful atmosphere for your stay.It's great that there are eateries within walking distance, making it convenient for you to explore local dining options.We appreciate your positive comments, and we look forward to the opportunity to host you again in the future.Warm regards,Areca Hotel Penang

10/10 (非常に良い)

Leonie

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A happy repeat guest. The hotel makes good use of the Penang shophouses it has been refurbished from. Great service and charming property.
2024 年 1 月に 1 泊滞在
Nazrinからの返信 (投稿日 : 2024 年 1 月 26 日)
Dear Ms Leonie,Thank you for being a happy repeat guest! We appreciate your loyalty and are thrilled to hear that you've had positive experiences with us. It's fantastic to know that you appreciate the way we've utilized the Penang shophouses in our refurbishment, and we're delighted that you find our service great and the property charming.Your continued support means a lot to us, and we look forward to welcoming you back for many more enjoyable stays.Warm regards,

10/10 (非常に良い)

BRIAN

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 4 泊滞在
Nazrinからの返信 (投稿日 : 2024 年 1 月 20 日)
Dear Brian,Thank you for your positive feedback and wonderful rating! If there's anything specific you enjoyed or if there's anything we can do to make your next stay even better, please feel free to let us know. We look forward to the pleasure of hosting you again in the future!Warm regards,Areca Hotel Penang

8/10 (良い)

Liway

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean place and a enjoy full place to stay
2024 年 1 月に 1 泊滞在
Nazrinからの返信 (投稿日 : 2024 年 1 月 20 日)
Dear Liway,Thank you for your positive feedback! We're delighted to hear that you found our place clean and enjoyable for your stay. Providing a clean and enjoyable environment for our guests is always our goal.If there's anything specific you enjoyed or if there's anything we can do to make your next stay even better, please feel free to let us know. We look forward to the pleasure of hosting you again in the future!Warm regards,Areca Hotel Penang

10/10 (非常に良い)

Leonie

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A satisfied repeat guest. The service is so wonderful at Areca. Stayed in a different type of room this time - smaller, but just as charming and functional. Thank you, as always, Dennis.
2024 年 1 月に 1 泊滞在
Nazrinからの返信 (投稿日 : 2024 年 1 月 20 日)
Dear Leonie,Thank you for being a loyal and satisfied repeat guest! We truly appreciate your continued trust in Areca and your kind words about our service. It's fantastic to know that you found the smaller room just as charming and functional.Dennis and the entire team are grateful for your acknowledgment. We look forward to serving you again and ensuring each visit is as wonderful as the last.Thank you for your ongoing support, and we can't wait to welcome you back for another delightful stay!Warm regards,Areca Hotel Penang