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Hotel De Ville

4.0 star property
Families find a welcoming retreat with kid-friendly arcade games and convenient pet-sitting services, plus a coffee shop perfect for planning daily adventures

Choose dates to view prices

Located near the Port of Genoa Cruise Ship Terminal, Hotel De Ville offers free in-room WiFi and a cozy bar. Enjoy arcade games, a coffee shop, and pet-sitting services. Explore Old Port and Genoa Port Center. Guests praise the helpful, attentive staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
The current price is ￥19,383
￥22,800 total
includes taxes & fees
Jun 2 - Jun 3

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About this property

Hotel De Ville

  • Upscale family-friendly hotel near Old Port
  • Genoa Port Center and Port of Genoa Cruise Ship Terminal are located near Hotel De Ville, which provides a coffee shop/cafe, an arcade/game room, and dry cleaning/laundry services. The on-site Italian cuisine restaurant, Xena cucina di sintesi, serves dinner. Free in-room WiFi and a bar are available to all guests.
  • You'll also enjoy the following perks during your stay:
    • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
    • Express check-in, babysitting (surcharge), and a reception hall
    • A computer station, concierge services, and free newspapers
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All guestrooms are individually furnished, and include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like first-run movies and pillow menus.
  • Extra conveniences in all rooms include:
    • Highchairs, baby baths, and art supplies
    • Egyptian cotton sheets, down comforters, and cribs/infant beds (surcharge)
    • Bathrooms with rainfall showers and bidets
    • 48-inch flat-screen TVs with premium channels and first-run movies
    • Childcare services, electric kettles, and heating

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9.2 out of 10, Wonderful, 1,002 reviews
The price is ￥23,293
￥27,101 total
includes taxes & fees
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Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls and pet-sitting services are available

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 40 per room (one-way)
  • Covered self parking fee: EUR 24 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Hotel De Ville pet-friendly?

Yes, pets are allowed at this property.

How much does it cost to stay at Hotel De Ville?

As of May 24, 2026, prices found for a 1-night stay for 2 adults at Hotel De Ville on Jun 2, 2026 start from ￥19,383, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for EUR 24 per night. Limited spots are available.

What time is check-in at Hotel De Ville?

Check-in start time: 2:30 PM; Check-in end time: anytime.

What time is check-out at Hotel De Ville?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does Hotel De Ville provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 40 per room applies.

Where is Hotel De Ville located?

This family-friendly Genoa hotel is located on the waterfront, just steps from Palazzo San Giorgio and Old Port. Genoa Port Center and Port of Genoa Cruise Ship Terminal are also within 1 mi (2 km). Genoa Piazza Principe Station is 16 minutes by foot and Genoa Genova Brignole Station is 22 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

8.6

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 156 out of 255 reviews
Rating 8 - Good. 73 out of 255 reviews
Rating 6 - Okay. 20 out of 255 reviews
Rating 4 - Poor. 4 out of 255 reviews
Rating 2 - Terrible. 2 out of 255 reviews

Reviews

Verified

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Very well located. Very friendly staff.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Tatyana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute hotel, huge room and very friendly stuff
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous small hotel in Genoa

Great location on the waterfront. Room was exceptional
Stayed 5 nights in Mar 2025
Verified

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly & helpful staff. Great location to see the sights!
Stayed 1 night in Apr 2024
Verified

8/10 Good

Benoit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
large bedroom and bathroom
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Natalee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was lovely! Close proximity to everything we wanted to see. Comfy bed and large rooms.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Agnes

The hotel was clean and elegant, staff very nice. The streets around the hotel are noisy and dirty though
Stayed 1 night in Sep 2024
Verified

8/10 Good

Line Christa Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent for both business and leisure

Lovely four star hotel very close to the city centre. Beatifully kept old building with modern comfort
Stayed 2 nights in Sep 2023
Verified

8/10 Good

David

Liked: Staff & service

Hot in Genoa

Just two nights during a heatwave. Great location but entrance bit scruffy. Friendly staff very helpful especially with complicated parking arrangements. Room spacious for a city centre hotel.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Clean, well appointed, great breakfast in a good location. Highly recommend!
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveling alone, I felt safe and well taken care of. Lovely!
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here!

Lovely hotel. Good-sized room, helpful staff, great location. They shouldn’t charge for breakfast (18 euros is a lot), but otherwise the experience was completely positive.
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful stay in Genoa 😊

We had a wonderful stay July 2024. Claudia was amazing with her recommendations for activities and restaurant suggestions. We ended up leaving a day early due to last minute Taylor Swift tickets, but my teenage daughter and I would recommend this hotel highly.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Yudit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, even though the elevator was not working, the lady at the front desk assisted us, all the staff where very nice, rooms clean, comfortable and in a good area to take hop on hop off, eat, shop, etc
Stayed 1 night in Nov 2023
Verified

8/10 Good

Anna

Liked: Staff & service, property conditions & facilities
Great hotel and location, except we had mould in the bathroom, which they cleaned by the time we were back that afternoon.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Magdy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel. Superb room. Staff are great. Breakfast is great. Property is an old building beauty restored as if it was just built. Location is perfect in the middle of all the tourist attractions. Just too many looters in the are making it a bit uncomfortable
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Across from Marina area. Good walking position. Staff was extra helpful.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities
Situated across the street from Genoa harbor, great location for walking to food, shops, attractions and 15 mibute walk from train station. Good size rooms, friendly staff. The only negative was that our shower had some visible mold in it.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

MARY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful. The staff were fantastic, especially Ford. Planning to return next year. My new favorite place.
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Kaitlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice. Large room and nice bathroom. We felt very safe there. The staff were super helpful and gave great recommendations. The area of the hotel and port area was nice. There are some sketchier areas in the old city. Just be aware and be smart.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very spacious and clean. We had a loft style room - the bedroom was up top over looking the living room area. Bathroom was very large and had lots of towels and bath amenities. Staff was very pleasant and accommodating. They were very helpful when asking for suggestions.
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Adele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room was very large and cleaned daily. The location was great for transport links and located opposite the marina area. The backstreets to the hotel were fine during the day but I wouldn't have felt safe on a night time. The hotel was not aware of our VIP status offered via Expedia
Stayed 4 nights in Jun 2024
Verified

8/10 Good

Howard

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Two nights in Genoa

Great location and large room. Check in was good and receptionists was gave plenty of infabout the city. Breakfast was partial buffet and partial order service. The logic of having to order fruit salad and cheese + ham was lost on me. Waited 15 minutes to learn that the order had been lost and than another 10 minutes to receive a coffee and small plate of ham. However, no bread or croissant available on buffet when this was served! Suggest that changes need to be made
Stayed 2 nights in May 2025
Verified

10/10 Excellent

nicolena

Liked: Cleanliness, staff & service, property conditions & facilities
Every step of the way the staff here were great. Most days we had a gentleman Ford help us at breakfast and to advise on best places to go. His jovial attitude somehow stayed in tact while he actually ran around to help guests. Major thanks for everything Ford. You made our time in Genova better. As for the property itself, rooms were well appointed and spacious and very clean. Best housekeeping we’ve had yet in italy.
Stayed 3 nights in Aug 2023