2/10 (非常に不満)
Bernadette
2025 年 10 月 11 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Amenities advertized or posted on the web are untrue. Washing machine, oven - not working, broken. No trash can, no floor rug in bathroom, no shower curtain in bathroom so if you take a shower, water goes all over the floor. They provided shower curtain after a few days, only after my email when I mentioned that it may cause liability and very unsafe as it may cause slip and fall for us. That was the only time they listened. Be very careful to book this apartment as all the amenities like oven and washing machine are inoperable. I have copies of email communication with them about all the issues or complaints. They provided 2 local phone contacts which you can only leave a message, as it’s an answering machine. I left 2 or 3 messages about above issues, no call back from them. I had to email them and list all issues and complaints, and all they provided was the shower curtain. Very deceiving or dishonest about the amenities posted. Please be aware!
Bernadette
2025 年 9 月に 16 泊滞在