Geneva-on-the-Lake is home to The Palms Motel. The area's natural beauty can be seen at Lake Erie and Geneva State Park, while Ashtabula Arts Center and Finnish American Heritage Center and Museum are cultural highlights. Allison's Mini-Golf and Adventure Zone are also worth visiting. Visit our Geneva travel guide
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
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Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Free toiletries
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
32-inch flat-screen TV with cable channels
Food and drink
Coffee/tea maker
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Air conditioning
Heating
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Breakage deposit: USD 100.00 per stay
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
We should mention
This property does not have elevators
The seasonal pool will be open from May 23 to September 30
Pool access available from 8:00 AM to 8:00 PM
Frequently asked questions
Does The Palms Motel have a pool?
Yes, this property has a seasonal outdoor pool. Pool access is from 8:00 AM–8:00 PM.
How much does it cost to stay at The Palms Motel?
As of Sep 18, 2026, prices found for a 1-night stay for 2 adults at The Palms Motel on Oct 2, 2026 start from ¥23,720, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is The Palms Motel pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property; nearby parking is also free.
What time is check-in at The Palms Motel?
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.
What time is check-out at The Palms Motel?
Check-out is at 11:00 AM.
Where is The Palms Motel located?
Situated in Geneva-on-the-Lake, this motel is within a 10-minute walk of Lake Erie and Geneva Township Park. Allison's Mini-Golf and Old Firehouse Winery are also within 15 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
The Palms Motel Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We enjoyed everything about the property. The rooms were very clean and the pool was one of the cleanest I’ve ever seen. While in pool the owners stopped by to say hi and wanted make sure we were happy
Had a great stay even though it was only 1 night. Property is clean, pool was great. Checking in was amazing easy. Will be back. Want to stay for thunder on the strip!
Stayed 1 night in Aug 2026
Verified review
6/10 Okay
Brian
Sep 9, 2026
Location was very convenient. If you’re just looking for a room to sleep and nothing more at a reasonable price, this is it. However, if you are slightly overweight, this is not the place for you. The bathroom is tiny and the shower is even smaller
Perfect location. The room was clean and well kept. Self checkin was easy. If you’re looking for an affordable room that clean and safe then this is your place. Suggestion: create a smoking area away from the other room entrances.
Staff was super helpful,manager who is there everyday 7days a week is the absolute best definitely can't find a manager that takes pride like she does in her work and employees I enjoyed the helpful/kind staff /employees there so much
The Palms Motel is a nice quite place to stay close to the strip, you hear some from the bars but only if outside. The pool was clean and you have lots of chairs to sit. As far as the "STAFF" its really just Melanie, Yes, there are other girls but Melanie is who runs this Motel. I was so impressed with her during our trip. She helped us plan our day and offered suggestions. This girl needs a raise! I would stay again just knowing she is the manager,
For the price point we got it at it was a very nice little room. Bed comfortable and staff helpful. Cleanliness could be better but it was our cheapest option.
My wife and I went up there for our anniversary and everything was fine we had zero problems swam in a pool hung out at the beach and walked up and down the strip and enjoyed ourselves everybody there on the staff was very friendly
Staff was very nice. Easy to get ahold of on the phone but not present onsite as much which was fine for what I needed. Walking distance to the strip with a lot of food/bar options. Can see water from property. Would stay there again.
It was easy access to get to everything close by. The rooms were very quiet and had ac. The room seemed clean, but we did have bugs in our room. I think it was because of the ac unit. The staff was very friendly. And we like the fact that it had a pool. My only complaint is the pool could have been a little cleaner.
Stayed 2 nights in Jul 2026
Verified review
6/10 Okay
Shawn
Aug 12, 2026
Disliked: Amenities
The heated outdoor pool was nice. Check-in was a little cumbersome due to the fact there is no one on the property. You have to call a number and you get a text with your room key code. There was no hair dryer in the room, so if you did not bring your own, you're out of luck. The shower floor was very slippery and would be unsafe for elderly people.
Stayed 1 night in Jul 2026
Verified review
8/10 Good
Jeffrey
Jun 11, 2026
Liked: Staff & service, amenities
The motel was close to the strip without actually being on the strip so made it somewhat quieter there biggest drawback was there was no microwave oven in the room which made it kind of inconvenient. The pool was nice. Not real big but good enough.
Stayed 1 night in Jun 2026
Verified review
8/10 Good
Demitra
Aug 16, 2026
Liked: Staff & service, amenities
Disliked: Cleanliness
The sheets and towels were clean, but the floors and walls were not. The rooms are pretty sparsely furnished-- Ex. More lamps and nightstands, a small breakfast table, or throw rugs would go a long way to making it more comfortable. We also would have loved a microwave, maybe if there was a small kitchenette in the office or something. And a hair dryer in the room would have been great. But the pool is very very nice (maybe add some lights around the pool deck so it's nicer to sit out there at night) and the community of people staying at the motel are very friendly and respectful. The cleaning staff is also very friendly and helpful, I assume they just need to be supported more by management to more thoroughly clean the rooms. Location is also perfect, walking distance to the strip and everything. We would stay again!
Our room was reasonably priced. Loved that this motel only has 17 rooms. Room was clean. We had a coffee maker and small fridge. Bed was comfortable and king size. Couldn't hear the neighbors or the road noise. Pool was large and clean with many loungers and chairs and tables. Bathroom by the pool was useful. Easy to book and the manager was friendly and efficient and wanted to make sure that we enjoyed our stay. The palm trees were adorable and not something that you normally see in Ohio. A nice park right down the street for watching the sunset. I was so glad that The Palms wasn't 🌴right on the strip. I would highly recommend this motel. It's not the Hilton but we love motels that aren't chain motels.
Stayed 2 nights in Jul 2026
Verified review
10/10 Excellent
Susan
Aug 1, 2025
It’s a renovated fifties style motel with excellent outdoor pool great for solo travel !!