Gellershausen Vacations from ￥163,877

The concierge Dominic was beyond amazing made some last minute accommodations for us and was super friendly and kind. The room was super clean with a great view. We will definitely be staying there again when we go back. I have made sure to tell my friends about the customer service and the clean room.

Had a great stay great location, amazing receptionist. Definitely going back.

Bathroom had long dark hair in the bathroom toilet. The room was clean and comfortable. The staff was very friendly and helpful.

Staff was awesome and helpful

Will be nice if the hotel can think about what a new hotel guest will be going through. They will usually drive up to the hotel and look for parking. Then they will look into how to check-in and how to get to their room. It will be nice to mention in the welcome text to fill out the registration and the credit card authorization, AND also mention if we have a vehicle, what shall we do. Also will be helpful if the text will let us know the office in the building will be closed on Saturdays (and Sundays?) We were trying to figure all these out while carrying our luggages under strong winds, lucky it didn't rain. Will also be helpful to text us that we need to submit those 2 forms, then we will receive our gate and door codes. Restroom didn't smell fresh. Other than the aforementioned, the stay was good.