ガトリンバーグ のリゾート

「Purchased an upgraded room. The room we were given was 2 queen beds. On the 2nd floor. When I went to the host desk. They explained all they had was the overflow. Which was at the end of the hotel with no view. What it appeared to be the problem was they did not like a 2nd party booking. The hotel was not half full. But from the attitude we experienced was they don’t like booking through another travel agency. Just beware. No refunds were offered and they explained we would need to contact...