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River Terrace Resort & Convention Center

Star Rating
2.5 out of 5
Photo gallery

Reviews

3.6 / 5Good
2,257 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Pet Friendly

Map

What's nearby

  • Popular Location
    Ripley's Aquarium of the Smokies
    3 min walk
  • Popular Location
    Ripley's Believe It Or Not Museum
    7 min walk
  • Popular Location
    Gatlinburg Sky Lift
    7 min walk
  • Airport
    Knoxville, TN (TYS-McGhee Tyson)
    69 min drive

Choose dates to view prices

Book online or call:

03-6743-6572
  • Standard Room, 1 King Bed

    Room Amenities

    • Mountain view
    • Sleeps 2
    • 1 King Bed
    More details
  • Standard Room, 2 Queen Beds

    Room Amenities

    • Mountain view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Room, 1 King Bed, River View

    Room Amenities

    • River view
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 2 Queen Beds, River View

    Room Amenities

    • River view
    • Sleeps 4
    • 2 Queen Beds
    More details

About this area

Gatlinburg

River Terrace Resort & Convention Center is located in Gatlinburg. Ripley's Believe It Or Not Museum and Titanic Museum are cultural highlights, and some of the area's popular attractions include Ripley's Aquarium of the Smokies and Gatlinburg Space Needle. Ober Gatlinburg Ski Area & Amusement Park and Island at Pigeon Forge are not to be missed. Our guests appreciate the resort's central location.

Visit our Gatlinburg travel guide
Popular Location

What's nearby

  • Ripley's Aquarium of the Smokies - 3 min walk
  • Ripley's Believe It Or Not Museum - 7 min walk
  • Gatlinburg Sky Lift - 7 min walk
  • Traffic Light #8 - 7 min walk
  • Gatlinburg Space Needle - 8 min walk

Getting around

  • Knoxville, TN (TYS-McGhee Tyson) - 69 min drive

Restaurants

  • Drafts Sports Bar – Sports bar offering American cuisine. Serves breakfast and lunch daily.

About this property

River Terrace Resort & Convention Center

Resort with free parking, walk to Ripley's Aquarium of the Smokies
Along with a restaurant, this smoke-free resort has an outdoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a business center, and concierge services. All 205 rooms offer free WiFi, flat-screen TVs with cable channels, and phones.
River Terrace Resort & Convention Center offers 205 accommodations with air conditioning. Flat-screen televisions come with cable channels.
Bathrooms include bathtubs or showers. This Gatlinburg resort provides complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the resort include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking

Food and drink

1 restaurant
1 bar

Things to do

Outdoor pool

Family friendly

Laundry facilities
Outdoor pool

Conveniences

Banquet hall
Gift shop/newsstand
Vending machine

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Laundry facilities
Tour/ticket assistance

Languages spoken

English

Business services

Business center
Meeting rooms
Conference center

Outdoors

Picnic area

More

Smoke-free property

Room amenities

Bedroom

Air conditioning

Bathroom

Bathtub or shower

Entertainment

Cable channels
Flat-screen TV

More

Phone

Policies

Check-in

Check-in available 24 hours
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Express check-out

Special check-in instructions

  • This property requires USD 50 credit card deposit or USD 200 cash deposit at check-in for incidentals. For more details, please contact the property using the information on the reservation confirmation received after booking.

Pets

  • Pets allowed for an extra charge of USD 170.00 per accommodation, per stay, plus a deposit of USD 100.00 per stay
  • Dogs and cats only
  • 1 per room (up to 40 lbs)
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

American Express
Diners Club
Discover
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 170.00 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Certain dog breed restrictions apply at this property. Guests with service animals should contact this property in advance. Please contact the property using the information on the reservation confirmation received after booking.

We should mention

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Property is also known as

  • River Terrace Resort & Convention Center Resort
  • River Terrace Resort
  • River Terrace Resort Gatlinburg
  • River Terrace Resort Hotel
  • River Terrace Resort Hotel Gatlinburg
  • River Terrace Gatlinburg
  • River Terrace Hotel Gatlinburg
  • River Terrace Resort And Convention Center
  • River Terrace Resort Convention Center
  • River Terrace Resort & Convention Center Gatlinburg
  • River Terrace Resort & Convention Center Resort Gatlinburg
5 - Excellent
520
4 - Good
841
3 - Okay
519
2 - Mediocre
265
1 - Poor
112
3.8
Cleanliness
4.1
Service and Staff
3.7
Amenities
3.3
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The service was great. I liked that the hotel would text me everyday to see if they could do anything for me. I didn’t like the fact that the carpet was frayed and coming up at the bathroom door. I tripped on it. Also water pressure was low.

Stayed 4 nights in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service

This is a nice place to stay. It’s a bit outdated and the shower water pressure is not good, but it’s still one of our favorite places to stay.

Stayed 2 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Rooms need to be improved, location and attention was greatly

Stayed 3 nights in Jan 2020

1/5

  • Disliked: Cleanliness, property conditions & facilities

Since check out is at 10:00 am And check in is not until 4:00 pm, one would expect this to be enough time to adequately clean the room. We had to wait until 4:30 to check in, and a front desk person physically went to confirm the room was clean, yet when we walked in there was a stench in the air, and we then discovered hair all over the tub, and the kicker, vomit on the bathroom wall. We complained to no avail and packed our stuff and went home.

Stayed 1 night in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Location!! View!! Have stayed here several times staff is great. The property is in pretty good shape. Can walk everywhere.

Stayed 2 nights in Jan 2020

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