Good location, but problems with the room and office:
1. Tub drain clogged.
2. No blackout curtains... room too bright.
3. Shower head needs replacement.
4. Office not always staffed in daytime.
However, the location is good, with several good restaurants in easy walking distance.
David
2025 年 7 月に 2 泊滞在
4/10
Room was missing toilet paper and chunks out of the carpet. Sheets were dirty
Kacey
2025 年 6 月に 3 泊滞在
4/10
It is definitely in a huge need of a remodel. It smells. The toilet was so up against the sink it was uncomfortable to sit on.
The pros: hot water and comfy beds
Anna
2025 年 6 月に 4 泊滞在
8/10
Property was quite dated but the room was clean, the beds were comfortable, and the shower was hot. When I went to check out the clerk was absent from the front desk. I waited for five minutes. No clerk, no receipt, no bueno. Overall, despite the poor service, it was a pretty good value for the money.
William
2025 年 6 月に 3 泊滞在
6/10
The loft design of the room is very nice, and the location is excellent. The room was a bit dated and the carpet was worn and a bit dirty. Bathroom was not clean. The pool was VERY dirty...it was an indoor pool but had trash/wrappers floating in the pool and a dirty diaper sitting next to the pool.
Carl
2025 年 6 月に 1 泊滞在
2/10
First we were given a key to someone else’s room and they forgot to give us our parking pass. Our sheets had hair and stains on them. Beds and pillows were not comfortable. The room smelled like sweaty feet. The door does not lock, anyone can enter your room.
Jason
2025 年 5 月に 1 泊滞在
8/10
We stay here often due to affordable prices and location! Def will be back.
Eric
2025 年 6 月に 2 泊滞在
10/10
Nice facility
lewis
2025 年 5 月に 2 泊滞在
8/10
Hotel was in walking distance to downtown
Gatlinburg. Several close restaurants close to Hotel. Really love the location. Second time staying here.
Roger
2025 年 5 月に 5 泊滞在
8/10
Anita
2025 年 6 月に 1 泊滞在
6/10
Robert
2025 年 5 月に 3 泊滞在
10/10
Melissa
2025 年 5 月に 1 泊滞在
10/10
Everything was good well please
Allen
2025 年 5 月に 3 泊滞在
8/10
I didnt like the fact that i didnt get a receipt when i left to show what i was charged.
sandra
2025 年 5 月に 2 泊滞在
2/10
Mentioned something on picture room was something and asking for upgrade 50 dollar per day
sumit
2025 年 4 月に 3 泊滞在
6/10
Dirty , pool didn't have water, breakfast was very limited
Kim
2025 年 4 月に 3 泊滞在
6/10
The bed was so comfortable
Felice
2025 年 2 月に 1 泊滞在
2/10
Karen
2025 年 4 月に 1 泊滞在
2/10
Was a one night stay due to weather.
Room was fairly clean.
Front desk could barely get off personal phone to check in
Otherwise very nice person.
Parking was plentiful .
I saw no bedbugs, but have some sort of bites all over my head , face and hand/wrist.
Can't recommend this hotel.
Location was great.
Terry
2025 年 4 月に 1 泊滞在
10/10
Shunji
2025 年 3 月に 1 泊滞在
4/10
Everything seemed dirty. People were smoking marijuana in the courtyard and the smell was coming into my room. There was a very large gap in the door to the outside.
Angela
2025 年 3 月に 2 泊滞在
2/10
I have stayed here before and while the place is extremely outdated this room took the cake. It was off in the corner and honestly took a second to find. It looked nothing like the photos. The outdoor “patio” was disgustingly dirty with mold, still water, and cigarette butts.
The bathroom had a roach in it and only one light worked in the room.
Overall it was cheap but sheeesh it was honestly one of the worst rooms I have ever stayed in. The ONLY thing that was a plus was the convenience of walking downtown. If it had been for more then one night I would not have been able to stay. I was honestly scared to death I was going to bring critters back home with me.
Kendon
2025 年 2 月に 1 泊滞在
8/10
Deep Singh
2025 年 3 月に 3 泊滞在
10/10
I had a very quiet non-smoking corner room with two queen beds. There is a small balcony on the quiet back side of the main building with afternoon sun, looking to the gondola and mountains. The bathroom is roomy, plenty of hot water, towels. Beds were clean and comfortable, each with three pillows. Microwave and refrigerator. TV with remote and more channels than one needs. HVAC worked like it should and was quiet. Parking is outdoors or in a ground floor garage if there's a spot available. Elevator goes from garage to all floors.